Title: Kinbe Deluxe Boutique Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17396553&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kinbe Deluxe Boutique Hotel Travelers enjoy Playa del Carmen views from the rooftop garden, find quiet moments in the library, and get personalized tips from the staff. ## Photo gallery for Kinbe Deluxe Boutique Hotel ![Outdoor pool - Kinbe Deluxe Boutique Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/18000000/17400000/17396600/17396553/3ce00234.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Kinbe Deluxe Boutique Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/18000000/17400000/17396600/17396553/ccd8eb1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Kinbe Deluxe Boutique Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/18000000/17400000/17396600/17396553/ba78c7fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Kinbe Deluxe Boutique Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/18000000/17400000/17396600/17396553/6581005e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 King Bed, Balcony, Pool View | View from room - Kinbe Deluxe Boutique Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/18000000/17400000/17396600/17396553/f3465950.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located steps from Playa del Carmen Main Beach, Kinbe Deluxe Boutique Hotel offers a quiet retreat with thoughtful amenities. Guests enjoy the outdoor pool, dry cleaning services, and free WiFi. The attentive staff excels at concierge assistance to enhance your stay. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room - Housekeeping £78 includes taxes & fees 24 Jan - 25 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 27 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 28 - Dec 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=17396553&PinnedHotelID=17396553&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 1 of 1 room ### View all photos for Deluxe Double Room, 1 King Bed, Balcony, Pool View ![Deluxe Double Room, 1 King Bed, Balcony, Pool View | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/18000000/17400000/17396600/17396553/67ca459f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Balcony, Pool View 9.4 Exceptional 3 reviews ### Highlights Balcony Individually decorated Air conditioning Free cots/infant beds Smart TV Down duvet Blackout curtains Pillow-top bed - 258 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Kinbe-Deluxe-Boutique-Hotel.h17396553.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Kinbe-Deluxe-Boutique-Hotel.h17396553.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62649%2C-87.07189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aLl5oKGy6JyaU7-xtAA6KtSPEWo=) Calle 10 Norte Entre 1 y 5 Avenida, Lote 7, Colonia Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 1 min walk \- 0.1 miles - Playa del Carmen Main Beach \- 2 min walk \- 0.1 miles - Quinta Alegría Shopping Mall \- 3 min walk \- 0.2 miles - Central Square \- 5 min walk \- 0.3 miles - Mamitas Beach \- 6 min walk \- 0.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Zenzi Beach Club - ‬1 min walk - ‪Fah Restaurant Bar - ‬1 min walk - ‪Porfirio’s - ‬2 min walk - ‪Mi Jardin Secreto - ‬1 min walk ## About this property ### Kinbe Deluxe Boutique Hotel Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Kinbe Deluxe Boutique Hotel provides a rooftop terrace, a garden and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe - Free newspapers, concierge services and tour/ticket information - Beach towels, coffee/tea in reception and a 24-hour front desk Room features All rooms are individually decorated, and include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and free toiletries - 32-inch Smart TVs with digital channels - Balconies or patios, coffee/tea makers and daily housekeeping ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/1000000/910000/907400/907301/074c4fef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinbe Hotel Boutique Downtown Playa del Carmen - Pool - Kids’ pool - Free Wi-Fi - Air-conditioning 8.4 Very good 837 reviews £56 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=907301&PinnedHotelID=907301&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/3000000/2810000/2806000/2805944/118bfa85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lunata - Near Playa del Carmen Main Beach Downtown Playa del Carmen - Air-conditioning - Laundry room - Housekeeping - Soundproof rooms 9.4 Exceptional 425 reviews £91 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=2805944&PinnedHotelID=2805944&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21600000/21598900/21598831/cab67c15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Leyenda Boutique by Bunik Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 245 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=21598831&PinnedHotelID=21598831&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/18fc70d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.4 Exceptional 993 reviews £80 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/3ff2fdd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 613 reviews £80 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=9794206&PinnedHotelID=9794206&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/14000000/13230000/13220900/13220851/a4ecb1b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fabiola Condo Hotel Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 100 reviews £55 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=13220851&PinnedHotelID=13220851&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/22000000/21400000/21395400/21395365/9e0c50a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MARQUEE Playa Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 265 reviews £88 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=21395365&PinnedHotelID=21395365&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2360000/2350300/2350270/6b029934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lunasol Downtown Playa del Carmen - Pool - Hot tub - Kids’ pool - Parking included 9.2 Wonderful 340 reviews £235 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=2350270&PinnedHotelID=2350270&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch served; international cuisine, beach views ](https://images.trvl-media.com/lodging/9000000/8090000/8080700/8080690/3b3349dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Colibri Downtown Playa del Carmen - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 412 reviews £110 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=8080690&PinnedHotelID=8080690&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/2000000/1590000/1585100/1585097/9203131a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Sacbe Condo Hotel and Beach Club Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 71 reviews £113 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1585097&PinnedHotelID=1585097&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 per person - Coffee and tea in common areas ### Things to do - Library - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach towels - Garden - Rooftop terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch smart TV with digital channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 21.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately USD 9 per person - Airport shuttle fee: USD 120 per room (return) - Rollaway bed fee: USD 21.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as KINBE DELUXE BOUTIQUE HOTEL Playa del Carmen KINBE DELUXE BOUTIQUE Playa del Carmen KINBE DELUXE BOUTIQUE Kinbe Deluxe Hotel Del Carmen Kinbe Deluxe Boutique Hotel Hotel Kinbe Deluxe Boutique Hotel Playa del Carmen Kinbe Deluxe Boutique Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does Kinbe Deluxe Boutique Hotel have a pool? ### How much does it cost to stay at Kinbe Deluxe Boutique Hotel? ### Is Kinbe Deluxe Boutique Hotel pet-friendly? ### How much is parking at Kinbe Deluxe Boutique Hotel? ### What time is check-in at Kinbe Deluxe Boutique Hotel? ### What time is check-out at Kinbe Deluxe Boutique Hotel? ### Does Kinbe Deluxe Boutique Hotel provide a shuttle to the airport? ### Where is Kinbe Deluxe Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kinbe Deluxe Boutique Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 50 8 - Good 15 6 - Okay 6 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Yesenia 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Very friendly and courteous staff. Great location. ##### Yesenia Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Oscar 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A wonderful boutique hotel. Nice and comfortable rooms. Esteps out to the beach and La 5ta avenida. Definitely will come back again. ![View from 10th st.](https://a.travel-assets.com/ugc/hotel-reviews/60AE6B287592D563B631A09DC5D43CC6D11E58A81745162159276.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Cute pool.](https://a.travel-assets.com/ugc/hotel-reviews/6BECD961A52609E102C6EE8DECBDBE8F364DF3CB1745162125045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Courtyard ](https://a.travel-assets.com/ugc/hotel-reviews/3973A696E96DC33DB4BB322FE9A982AFA0C12BBA1745162162286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rooftop ](https://a.travel-assets.com/ugc/hotel-reviews/C2A33D8547CE4AAB7DF40AD9A0DB0E658A177B291745162161425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oscar Stayed 3 nights in Apr 2025 ### 8/10 Good #### Manuel 4 Aug 2023 Liked: Cleanliness, staff & service, room comfort #### Great location Good location ,clean place need improvement on furniture but overall good for the price. ##### Manuel Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Noel 6 Nov 2024 Liked: Amenities I will definitely be back. The hotel is close to all the restaurants and entertainment on 5 Ave. The staff was super friendly and helpful. A extra special thank you to Mery who always had a smile and was super helpful. ##### Noel Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Oscar 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My favorite place to stay. The perfect location to stay at Playa del Carmen. Wonderful service and helpful staff. Clean and charming rooms with all the amenities, steps to la Quinta Avenue. And 2 minutes walk to the beaches. Highly recommend at good price. ##### Oscar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Alvidri 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The manager was super nice and friendly. Cool place overall. ##### Alvidri Stayed 1 night in Jun 2025 ### 10/10 Excellent #### LaVonda 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I truly enjoyed my stay at the hotel. The staff were incredibly friendly, attentive, and even called me by name, which made the experience feel very personal. The location was perfect—just steps from the beach on one side and Fifth Avenue on the other. I will definitely stay here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/030992be-0891-44cf-893b-860bfab95b19-1749853939283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6086dcbe-2e49-4efa-be8e-64853a2b11c2-1749853936927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LaVonda Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Stephanie Del Carmen Henriquez 21 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is not huge but it is very cozy and welcoming and we loved it ! ##### Stephanie Del Carmen Henriquez Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Randall 7 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay. The staff was great. Yes, the clubs are loud at night, but with earplugs, we slept great. The phone and some lights in the bathroom didn't work, but we would definitely go back. We stayed 10 nights. ##### Randall Stayed 10 nights in Jan 2023 ### 10/10 Excellent #### Conor 5 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very cute hotel . Located in the heart of playa it’s close to everything you might want or need . Checking in was super easy and the staff were super friendly and helpful . The pool is very nice with a beautiful waterfall. Our room had a balcony overlooking the pool which was pretty cool . The room was spacious clean and cozy . This will be our go to place in playa from now on . ##### Conor Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### cristian fernanda 7 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this hotel was awesome! i would mostly definitely stay in this hotel again. the staff was very friendly. the front desk employees were always nice to my husband and i. the location was absolutely perfect. it was less than a minute walk to the ocean and right in the center of all the shops, restaurants and clubs. It was a 10 minute walk from the ADO bus station was used to get dropped off and picked up for the airport. It was also a 15 minute walk to Plaza Antigua which is where our excursion bus picked us up from to go to Xcaret. My husband and I liked how calm the hotel was. It was a very calm vibe. I was shocked how even though i the hotel was next to clubs there honestly was never a noise issue with loud music or people. We did sleep with the AC on so i’m sure that helped block out noise. I would definitely recommend this hotel to everyone. ##### cristian fernanda Stayed 4 nights in Mar 2023 ### 4/10 Poor #### Patrick 25 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just a week away Well, where should I start? First of all, after we checked into our room, there’s no toilet paper,towels,shampoo,body wash….the receptionist Sergio was nice enough to go up and down brought all the stuff for us. Then ,there’s no hot water, they told us just to wait for few minutes, we basically waited for like 2 days!! ( too long??) after whole day traveling, with no hot water we quickly had a cold shower then tried to sleep,hell no, the club near by was thumping music so loud until 3 am. So, if you are a person who likes to take a cold shower and love to sleep in a night club , this hotel is totally right for you. Btw, the stairs actually are quite dangerous. ##### Patrick Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Marcel 19 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Older but still definitely worthy This is a well kept older Mexican hotel. Boutique ish... It is very well maintained for it's age but has some quirky aspects like the stairwells. Small and twisty. If you have mobility issues you may want to consider another hotel. The pool is upfront and on the small side. But beyond that this was an excellent pick. Sergio at the front desk was great at check in and every time we came back from outings he made us feel very wellcome. The rooms are a typical size with comfortable beds. Good air-conditioning, hot water, Smart TV's and good wifi. The doors have a standard key with a massive "K" attached to them. LOL But we just left the key with the front desk everytime we went out and picked it up when we got back. This was never an issue with the 24 hour front desk and kind workers. The noise from the stairwell and surrounding area does creap in at night but it was nothing that kept me awake or woke me up. Centrally located and only one block from the famous 12th ave party street it was surrounded by good restaurants and bars. 1 block to the beach and 15 min walk to the Cozumel ferry. When you book this hotel understand that it is an independant older Mexican Boutique hotel and not a Major Hotel chain hotel. If you do you will love your stay here and not sweat what it might not have when compared to the big guys. ##### Marcel Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Carolina 22 Sept 2025 Liked: Staff & service, amenities El servicio y la atención son muy buenos! La ubicación es muy conveniente y está a pocos pasos del mar, sin embargo el precio (si bien se trata de un hotel boutique) es algo mayor a lo que se recibe en cuanto a instalaciones; sería bueno remodelar o renovar un poco los cuartos🙏 ##### Carolina Stayed 2 nights in Sep 2025 ### 8/10 Good #### MARTIN 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities esta bien ubicado. no recibi ningun beneficio vip ##### MARTIN Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Claudia Patricia 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es tranquilo, seguro, muy amables, si me volvería a hospedar aquí. ##### Claudia Patricia Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Gabriela 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo súper! ##### Gabriela Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Sylvie 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La cacophonie le soir à cause d'un bar. Mais c'est comme ça partout à PDC. ##### Sylvie Stayed 5 nights in Mar 2025 ### 8/10 Good #### Verified traveller 26 Jul 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Falta de comunicación con los clientes Es la segunda vez que voy a este hotel, la primera vez solo y en esta ocasión era para celebrar un aniversario de bodas por lo que trate de ponerme en contacto con el hotel para decorar la habitación a lo cual NUNCA , mandé primeramente un correo e incluso llame por teléfono a lo cual dijeron mandarían un correo el cual ya regrese y aun no llega. ##### Verified traveller Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### selene ríos 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities El personal muy amables. ##### selene ríos Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Sanieska 26 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! It's well located!! ##### Sanieska Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Michael 17 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location to the beach and 5th Ave. Friendly and helpful staff. ##### Michael Stayed 4 nights in Apr 2022 ### 6/10 Okay #### Philippe 22 Mar 2022 Liked: Cleanliness, staff & service Thank you for your understanding about the fact we left earlier considering the noise of the construction ##### Philippe Stayed 6 nights in Mar 2022 ### 10/10 Excellent #### Maria Jose 3 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicacion, limpio, con nevera y caja de seguridad. Super atencion del personal ##### Maria Jose Stayed 3 nights in Nov 2021 ### 8/10 Good #### Gary 8 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was perfect for restaurants, shopping, daily walks, dive shops and one block to beach. ##### Gary Stayed 5 nights in Aug 2021 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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