Estimado Miguel Angel,Lamentamos mucho escuchar que tu experiencia no fue satisfactoria. Agradecemos tus comentarios y nos comprometemos a trabajar en la capacitación de nuestro personal para mejorar el servicio. Esperamos que nos des otra oportunidad en el futuro para brindarte una experiencia mejorada.Saludos

Dear Barba Chioma,Thank you for sharing your wonderful experience at The Westin Resort & Spa Cancun! We're delighted to hear that you and your family had a great time and felt at home thanks to our super friendly and helpful staff. It's fantastic to know that our team was quick to respond to any issues you had. We look forward to welcoming you back on your next visit!Be well

Dear Mayra,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun.We are all pleased and honored with comments like yours.Looking forward to having the pleasure of welcoming you back to Cancun soon.Be Well.

Dear Yasmin,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Rocio,Thank you for your wonderful feedback! We're thrilled to hear that Ivan at the front desk provided you with first class service. We'll be sure to pass along your compliments to him. We look forward to welcoming you back for another exceptional stay!Be well

Dear Thomas,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun.

Dear Cecile, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Estimada Mayreni,En nombre de todo el equipo del hotel, queremos agradecerle por compartir su comentario con nosotros durante su reciente estancia en el Westin Resort & Spa, Cancún.

Dear Malika,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun.

Dear Kimberly,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun

Dear Steve,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun.

Dear Iliana, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools, as well as your room. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Yeidy, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Eleazar,Thank you for taking the time to share your feedback with us!We're thrilled to hear that you had a super nice and clean experience at our property. It's wonderful to know that you enjoyed the incredible views of the beach and found our staff to be very friendly and accommodating. Providing exceptional service and a memorable stay is what we strive for.We look forward to welcoming you back for another fantastic experience!Warm regards,

Dear Kadesha, Thank you for sharing your experience with us!We're glad to hear that we were able to accommodate you when you missed your flight. Providing exceptional service, even in unexpected situations, is always our priority.We hope to welcome you back soon for another great stay!Best regards,

Dear Antoinette,Thank you for recommending Westin Resort & Spa!We're thrilled to hear that you enjoyed your stay with us, especially the beachfront location and your perfect room. It's fantastic to know that our staff provided top-notch service and assisted you throughout your stay, including scheduling shuttle service to the airport.We can't wait to welcome you back for another 10/10 experience!Best regards,

Dear Eduviges, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us.It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Angela,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Diana,Thank you for taking the time to share your feedback about your recent stay at The Westin Resort & Spa Cancun. We are delighted to hear that you found our hotel to be clean and enjoyed the private and quiet atmosphere. It's great to know that you found the beach easily accessible as well.We truly value your feedback regarding the staff interactions, and we apologize for any inconvenience you experienced. Please know that we take guest satisfaction seriously, and we will address your concerns with our team to ensure that all guests receive the attentive service they deserve.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Be well

Dear Hugo,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Elias,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun. We strongly believe that there is always room for improvement, therefore we truly appreciate you mentioned that we are lacking. We greatly value your feedback and appreciate you bringing these issues to our attention.

Dear Anais,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun. We strongly believe that there is always room for improvement, therefore we truly appreciate you mentioned that we are lacking. We greatly value your feedback and appreciate you bringing these issues to our attention.

Dear Megan,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools, as well as your room. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Zembalist,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun.We are all pleased and honored with comments like yours. We really wish to thank you for your wonderful and kind comments about our hotel facilities and our most important asset, our associates.Looking forward to having the pleasure of welcoming you back to Cancun soon.Be Well

Dear Casey,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us.It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Casey,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Advik Prashant,Thank you for taking the time to share your recent experience at the Westin Resort & Spa, Cancun with us. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guests such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Cancun.

Dear Janet,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.Hopefully, you will come back soon to enjoy a new unforgettable experience

Dear Alejandro G,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Carol,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun.We are all pleased and honored with comments like yours. We really wish to thank you for your wonderful and kind comments about our hotel facilities and our most important asset, our associates.Looking forward to having the pleasure of welcoming you back to Cancun soon.Be Well

Dear Saurabh,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Octavio,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most: you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Hopefully, you will come back soon to enjoy a new unforgettable experience.

Dear Hector,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Juan, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Wilfred,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Maria Teresa,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Rosemarie,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Eneida,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us.It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Thomas,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Sevitha,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.

Dear Elizabeth,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most: you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Hopefully, you will come back soon to enjoy a new unforgettable experience.

Dear Shari,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools, as well as your room. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Baljinder,We would like to thank you for taking the time to share your experience regarding your recent visit to The Westin Resort & Spa Cancun.We are truly sorry our flow rider wasn't working while you were at the resort, please note that it has been under renovation, and we hope to have it working properly soon. Hopefully, you will come back soon to enjoy of a new unforgettable experience.Be well

Dear Diana,We're thrilled you had a great experience at our property! While we apologize for any noise disturbances, we're glad it didn't overshadow your overall enjoyment. Your feedback is valuable, and we'll address it to ensure a peaceful stay for our guests. We're delighted you plan to return and that you found our massage therapy staff top notch! Looking forward to welcoming you back soon!

Dear John Robert,Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear TraciWe're delighted to hear that your recent stay with us at The Westin Resort & Spa Cancun was exactly what you were looking for a quick, stress free getaway. Thank you for sharing your experience with us.It's wonderful to hear that you enjoyed the quiet atmosphere and direct ocean access in your accommodations. We strive to provide a serene environment for all our guests.Moreover, we're thrilled that you had a memorable dining experience at Arena and that Alesandro's attentive care left a positive impression on you. We'll be sure to pass along your kind words to him and the rest of our team.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future.

Dear Kourtney Kelly, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,

Dear Sandra,We're deeply sorry to hear about the challenges you encountered during your recent stay, and we apologize for any inconvenience caused by the issues with breakfast and communication. Regarding the breakfast inclusion, we sincerely apologize for any misunderstanding. Our breakfast package typically includes meals for up to 2 adults and 2 children under 12 years old, as specified on our booking website. We regret any confusion that may have arisen, and we understand the frustration of not having this information communicated clearly during check-in.Additionally, we apologize for the misinformation regarding the location of the gym. Our gym facilities are indeed located in the spa area, and we regret any inconvenience caused by the confusion surrounding this matter.We take your feedback seriously and will use it to improve our communication processes and ensure a smoother experience for our guests in the future. Please accept our sincere apologies for falling short of your expectations, and we hope to have the opportunity to welcome you back for a much-improved stay. Be well

Dear Samira,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your recent stay at the Westin Resort & Spa, Cancun.