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Overview of Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

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Featured image
Beach nearby, white sand, free beach shuttle, sun-loungers
Beach nearby, white sand, free beach shuttle, sun-loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationLas Palmas Public Beach12 min walk
    Popular LocationSFER IK13 min walk
    Popular LocationPlaya Paraiso19 min walk
    AirportTulum, Quintana Roo (TUY)17 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive is in a national park and on the waterfront. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Don't miss out on a visit to Tulum Monkey Sanctuary. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tulum travel guide
Popular Location

What's nearby

  • Las Palmas Public Beach - 12 min walk
  • SFER IK - 13 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 19 min drive
  • Playa Ruinas - 19 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive

Restaurants

  • Nirvana Restaurant — 1 min walk
  • Specialties Shangri-la — 1 min walk
  • Kitchen Table - 13 min walk
  • Puro Corazon - 18 min walk
  • Mateo's Mexican Grill - 18 min walk

About this property

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

4.5-star, adults-only property, walk to Tulum National Park
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Cooked-to-order breakfast is free. Other amenities include 2 bars/lounges, a fitness centre and a swim-up bar. All 94 rooms boast private spa tubs and jetted bathtubs, plus free minibar items and flat-screen TVs with satellite channels. Guests will also find separate sitting areas, 24-hour room service and wireless Internet access (surcharge).
Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive offers 94 forms of air-conditioned accommodation with private hot tubs and free minibar items. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (non-alcoholic beverages included)

Land activities

Cycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18 per day)
  • Available in some public areas: WiFi (USD 18 per day)
  • In-room WiFi has a 1-device limit
  • WiFi in public areas has a 1-device limit

Parking and public transport

  • Limited parking spaces
  • Free beach shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–11 AM
  • All buffet meals, snacks and beverages included
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 4 hot tubs
  • Aerobics classes
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 18 per day (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: USD 18 per day (1-device limit, rates may vary)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive and receive a full refund?
Yes, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
As of 24 Nov 2020, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive on 25 Nov 2020 start from £175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive have a pool?
Yes, this property has an outdoor pool.
Is Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
Limited spots are available.
What time is check-in at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
Check-in begins at 3 PM. Late check-in is available during limited hours.
What time is check-out at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
Checkout is at noon. Late checkout is available for USD 100 (subject to availability).
Are there all-inclusive benefits at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, aerobics classes, water fitness classes and more.
Where is Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive located?
Situated on the waterfront, this all-inclusive resort is within a 15-minute walk of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).
4.0
Very good
5 - Excellent
382
4 - Good
213
3 - Okay
105
2 - Poor
48
1 - Terrible
60

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t really like giving less than 5-stars to a hotel, but with this one I had to write something as well. About the cliffs and view over the ocean, I can only say “breathtaking”. We arrived 30min earlier to check-in and supposedly the room wasn’t ready. As a “always Expedia booker” I have access to early check-in as some of you know. So I felt like getting an attitude when I mentioned it. And look there, the room was ready. The hotel room itself was def spacious but dark because of all the trees around. The room seemed clean at first, but when you looked closer. You could tell what the previous visitors left behind and what the staff didn’t clean up. I had to call a few times that evening for extra towels and a extra blanket. Either brought the next day after mentioning it again or not at all. The phone in the room was old, it didn’t work properly. The TV small, half standing, half hanging. The 2nd night I found hair in my food. Some sauces tasted sour, like it was expired. But the staff from the kitchen and eating area were always very friendly and welcoming. We were able to park the rental car for free inside the property, that was nice. Free bicycle till 6pm, after $10. Bikes are amazing to explore Tulum. This experience was different than from all the traveling I’ve done before.
Stayed 4 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Super ! Nos encanto el hotel !! La comida la atención ! Todo estuvo súper súper rico! La mesera liz! La mejor súper atenta Jorge el del bar de la piscina súper atentos todos !
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The most Unique reset experience in Tulum. I personally like this better than any of the “beach clubs” Kore is a perfect mix between being in Tulum and being at a spa resort. It’s just far enough from the craziness but yet in the entire resort feels like you have your own jungle with denote in the hotel, so much green everywhere and all perfectly maintained .
Stayed 6 nights in Nov 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
Kore Tulum is all inclusive but very basic. The food is just ok. Breakfast had the best options and taste. The pool is smaller than expected. All the alcohol is watered down and there is no top shelf options - I guess it’s too be expected with all inclusive. Clean enough during a pandemic. Staff would not bring our luggage into the lobby because they would need to be disinfected which we thought was great. But we watched them the whole time and they didn’t clean anything. Overall 3/5
Stayed 4 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Rene was the best! The entire staff was polite and amazing but Rene just went above and beyond and we appreciated it
Stayed 3 nights in Nov 2020

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