Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

Photo gallery for Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

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Beach nearby, white sand, free beach shuttle, sun-loungers
Beach nearby, white sand, free beach shuttle, sun-loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

VIP Access

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

4.5 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park3 min walk
  • Popular LocationLas Palmas Public Beach12 min walk
  • Popular LocationSFER IK13 min walk
  • AirportTulum, Quintana Roo (TUY)15 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only is in a national park and on the waterfront. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 12 min walk
  • SFER IK - 13 min walk
  • Playa Paraiso - 19 min walk
  • Playa Ruinas - 27 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive

Restaurants

  • Kitchen Table - 13 min walk
  • Mina - 17 min walk
  • Juanita Diavola - 3 min drive
  • El Tabano - 3 min drive
  • La Coqueta - 3 min drive

About this property

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

4.5-star, adults-only property, walk to Tulum National Park
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free property. Cooked-to-order breakfast is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 94 rooms boast private spa tubs and jetted bathtubs, plus free minibar items and flat-screen TVs with satellite channels. Guests will also find sitting areas, room service and separate baths and showers.
Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only offers 94 air-conditioned accommodations with private hot tubs and free minibar items. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Cycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Parking and public transport

  • Limited on-site parking
  • On-site parking includes off-street options
  • Free beach shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–11 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 4 hot tubs
  • Aerobics classes
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • A meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 477 out of 997 reviews
5 - Excellent 48%
Rating 4 - Good. 258 out of 997 reviews
4 - Good 26%
Rating 3 - Okay. 124 out of 997 reviews
3 - Okay 12%
Rating 2 - Poor. 62 out of 997 reviews
2 - Poor 6%
Rating 1 - Terrible. 76 out of 997 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing at Kore. We really enjoyed our stay!
Stayed 10 nights in Apr 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room jacuzzi is filthy or outdated, the TVs in the room are so small, if you have big rooms you should have big TVs to match. Honestly, this property isn’t 5 star. It seems like a 3 star.
Stayed 2 nights in May 2022

3/5 Okay

Travelled with group
The room is very high but old. Staff is not very friendly, service is very slow and they messed up our orders several time. Overall it was a just OK experience.
Stayed 3 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is worth the stay and the pay. Its all inclusive package includes room service, food from 7am-12am, and has great staff. The property is big enough to roam and enjoy swimming in the pool or relaxing in the hot tub. The only minor downfall was that the wifi was not included and was $18 USD per day.
Stayed 6 nights in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never come back again to this hotel
Stayed 5 nights in Apr 2022