Title: Aroma Tulum Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aroma Tulum Hotel in Tulum with free breakfast and rooftop terrace ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/df83592a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Suite | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/e8398316.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily self-service breakfast ](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/d705a805.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/f2147668.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/ce375b67.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aroma Tulum, surrounded by rich history, offers an outdoor pool with sun loungers and a rooftop terrace for evening drinks. Explore nearby Mayan ruins with the hotel's bike rentals, then enjoy the free self-serve breakfast with help from attentive multilingual staff. 7.8 Good ## Popular amenities - Bar - Pool - Room service - Breakfast included - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Junior Suite | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/50b7cf24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Blackout curtains Ceiling fan Down duvet Soundproofed rooms Individually furnished Individually decorated Air-conditioning Blackout drapes/curtains Ceiling fan - 258 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/41b7a942.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Balcony ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Blackout curtains Balcony Separate sitting area Soundproofed rooms Individually furnished Individually decorated Air-conditioning - 431 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Premium Suite | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/5b1fa58b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Blackout curtains Balcony Separate sitting area Soundproofed rooms Individually furnished Individually decorated Air-conditioning - 452 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Queen Beds and 1 Single Sofa Bed ![Exclusive Suite, Private Pool | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/6f59f0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, Private Pool ### Highlights Garden Furnished patio Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Air conditioning Furnished patio Yard Separate sitting area Private pool Soundproofed rooms Individually furnished - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Interior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/f6fd5e97.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 42 reviews £59 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) Ad ![Oceanfront Suite with Plunge Pool | 1 bedroom, premium bedding, free WiFi, bed sheets](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32790000/32787700/32787679/20848737_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ikal Hotel Tulum Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 265 reviews £154 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/bd4d11be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,000 reviews £244 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11910000/11901900/11901840/9519fc2a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ahau Tulum Zona Hotelera - 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Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,001 reviews £418 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 276 reviews £357 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41510000/41502100/41502088/c14eca50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 133 reviews £269 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,954 reviews £275 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/84000000/83260000/83256500/83256420/37d34193_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tuup Tulum Zona Hotelera - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 26 reviews £103 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Tuup-Tulum.h83256420.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=b87b6097-495e-4411-b96c-03b676ae0b2f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aroma-Tulum.h33066043.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aroma-Tulum.h33066043.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20781%2C-87.47002&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Nr8o__FQ2z7RnfTNzXhIDhXd11A=) Calle Mercurio Poniente 21, Tulum, QROO, 77780 #### What's nearby - Gran Cenote - 13 min drive - 3.4 miles - Tulum National Park - 13 min drive - 2.6 miles - Tulum Mayan Ruins - 15 min drive - 4.2 miles - Las Palmas Public Beach - 16 min drive - 3.5 miles - Playa Paraiso - 18 min drive - 4.0 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 106 min drive #### Restaurants - ‪El Agavero - ‬7 min walk - ‪Taqueria El Sabor Mexicano - ‬2 min walk - ‪Burrito Amor - ‬4 min walk - ‪Los Aguachiles - ‬3 min walk - ‪Palma Central - ‬4 min walk ## About this property ### Aroma Tulum Hotel near Tulum Mayan Ruins At Aroma Tulum, you can look forward to free self-service breakfast, a poolside bar and a rooftop terrace. Stay connected with free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with sunloungers - Bike hire, express check-out and concierge services - A front desk safe, tour/ticket information and coffee/tea in reception - A water dispenser, luggage storage and a TV in reception Room features All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Other conveniences in all rooms include: - Down duvets and rollaway/extra beds (surcharge) - Bathrooms with showers and free toiletries - Smart TVs with premium channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![On the beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/fe4b190b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 611 reviews £180 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Bathroom sink](https://images.trvl-media.com/lodging/5000000/4520000/4515800/4515733/7ddf95b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulik - Adults Only Zona Hotelera - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 874 reviews £214 includes taxes & fees 1 Dec - 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Spa - Free WiFi 9.2 Wonderful 354 reviews £182 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=17876764&PinnedHotelID=17876764&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 5 metres - Street parking available ### Food and drink - Free self-serve breakfast available daily 8:30 AM to 11:30 AM - A poolside bar - Coffee and tea in common areas ### Things to do - Bicycle rentals - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Gravel flooring in public areas - Smooth flooring in public areas - Upper floors accessible by stairs only ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Smart TV with premium cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The front desk is open daily from noon - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 1600 will be collected before check-in. - Resort fee: MXN 98.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Aroma Tulum have a pool? > Yes, this property has an outdoor pool. ### Is Aroma Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Aroma Tulum? > There is free parking nearby. ### What time is check-in at Aroma Tulum? > Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours. ### What time is check-out at Aroma Tulum? > Checkout is at noon. ### Where is Aroma Tulum located? > Located in Tulum City Center, this hotel is 0.3 mi (0.4 km) from Hospital de Tulum and 2.9 mi (4.6 km) from Tulum Mayan Ruins. Dos Aguas Park and Holistika Art Walk are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aroma Tulum Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 46 8 - Good 14 6 - Okay 8 4 - Poor 7 2 - Terrible 12 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 7.8/10 Amenities ### 8.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Verified traveller 6 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities BEAUTIFUL hotel, friendly staff, and quiet street, 2 min walk from town ##### Verified traveller Stayed 3 nights in Mar 2019 ### 2/10 Terrible #### Mario 19 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities They cancel our reservation 4 hrs before arrival ##### Mario Stayed 4 nights in Jul 2023 ### 4/10 Poor #### Wendy 2 Jul 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Toilettes inutilisables dans notre chambre : chasse d’eau cassé. L’hôtel est intervenu mais n’a pas solutionné le problème ##### Wendy ### 10/10 Excellent #### Andy 30 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities very quiet comfortable, exquisitely decorated and a warm, friendly staff ##### Andy Stayed 1 night in Apr 2023 ### 8/10 Good #### Michelle 11 Jul 2022 Liked: Staff & service, amenities, property conditions & facilities ... ##### Michelle Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Ana 7 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay ##### Ana Stayed 7 nights in Feb 2022 ### 10/10 Excellent #### Victoria 28 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool vibes, walk around and find things to do and eat, friendly staff, close to la zona hotelera, any questions feel free to ask staff they’ll help ##### Victoria Stayed 4 nights in Feb 2022 ### 2/10 Terrible #### Eledir 16 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing and will never return I was very disappointed due to many things; - bathroom with a bad small ( even after complaints); only 1 amenities for 4 days stay; breakfast with 3 toast +soluble coffee + few slices of fruits+ 1 spoon of yogurt with cereal ; sheets was excellent at first day but changed to a poor one in others ( even though we didn’t request to change due to environmental protection) and last the bicycles were rusty and I got injuries for one of them, not mentioning they have only 4 to he entire hotel ( we had to rent ours); rooms are totally dark with black painting and not good ventilation … sorry but to be boutique they need to improve a lot ! :( ##### Eledir Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Julia 3 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aroma de férias! O hotel é lindo, tem boa localização, café da manhã muito saboroso e atendimento bom e atencioso. Quarto super limpo e estiloso. Não havia estacionamento próprio mas foi possível estacionar todos os dias em frente ao hotel e também houve um problema com as chaves dos quartos - o que foi contornado sem maiores problemas pelos recepcionistas. Com certeza voltariamos mais vezes! ##### Julia Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Loriann 10 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay. We felt safe and it was quite homey ##### Loriann Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Siomara 15 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and responsive. The food was amazing and over all had a great experience. We enjoyed our stay here and would love to comeback. ##### Siomara Stayed 2 nights in Oct 2021 ### 8/10 Good #### Behafarin 21 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at Aroma. Very clean, nice staff and breakfast, very close to lots of little stores, restaurants and bars. The only thing that wasn't ideal for us was the absence of hot water when we wanted to take a shower. Otherwise everything was great. ##### Behafarin Stayed 1 night in Oct 2021 ### 10/10 Excellent #### alain 27 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location, great food/breakfast, room was very spacious; Staff was very welcoming and friendly. The only thing the internet was a little slow at times. But overall a 10. ##### alain Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 8 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar excelente y económico para estar en el area turístico de Tulum. ##### Verified traveller Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller 31 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the place and the staff ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 5 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was awesome, the staff are very friendly, they treat you very good, the food wich is the breakfast that comes included with the room was also good. Rooms are beautiful, is like a piece of nature right in your room, i loved everything about this hotel, honestly i dont have nothing negative to say about it. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller 31 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cute and Quaint Cute and quaint. It’s Tulum, don’t expect too much. But it was nice. The outdoor pool was a bathtub. About 15 minutes from the beach. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller 30 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience, I went with my husband and we definitely love it, Amazing staff and food, everything was excellent. Nothing bad to say about this Amazing hotel. ##### Verified traveller Stayed 5 nights in May 2021 ### 6/10 Okay #### Verified traveller 20 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities They didn’t have water for at least two hours or even hot water ##### Verified traveller Stayed 1 night in May 2021 ### 6/10 Okay #### Verified traveller 14 May 2021 Liked: Cleanliness Disliked: Staff & service, amenities Pictures online look much different than actual hotel. Staff tried to double charge me because their machine ran out of paper and no note was put in that I paid in cash after card machine was not working. Advertised as having food and drink service 24 hours but that was not the case. But the room was clean. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller 11 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, breakfast is delicious, kinda far from the action at Tulum beach but is pretty ##### Verified traveller Stayed 1 night in May 2021 ### 2/10 Terrible #### Michael 8 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scammed 3 day stay, No water for 2 days No electricity for 1 day Shower broke and was unusable after first day Did nothing to make it right Terrible experience ##### Michael Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Giselle 28 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome time ! Room was okay ##### Giselle Stayed 2 nights in Feb 2021 ### 4/10 Poor #### Verified traveller 21 Feb 2021 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Las habitaciones estaban espaciosas, pero la verdad el personal deja MUCHO que desear, no fueron ni para ayudarme con mi equipaje y era en el tercer piso y no tienen elevador, el desayuno pura fruta y pan. ##### Verified traveller Stayed 4 nights in Feb 2021 ### 2/10 Terrible #### Judy, AZ 1 Feb 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK HERE! The pictures are a lie. Everything is rundown. The room was super damp and smelled like sewer. The private pool is not private at all, they like to say “private” because no one has “access” to it but everyone around has a view. NO HOT WATER for your pool or in our case dirty tub outside. No chairs or a hammock like pictured either. Faucets in the room are rusty leaving your hands smelling like rust and metal. You will getting eaten alive by MOSQUITOES!!! They don’t offer nets for the beds either even though the place is infested with them. The “public pool” is cold water too. The lounge chairs upstairs pillows are old and run down. It was so bad we left! Didn’t stay there not more than 30 min or so. We tried getting in contact with management and no one available the staff weren’t very interested in helping. Read other reviews and see they say the same thing I booked this with months before and if I would’ve read the recent reviews before getting there I would’ve cancelled. I’m requesting help from Expedia so Think twice before you book. It’s not worth the money to stay in a place that’s unacceptable its not right! Save yourself the headache frustration and the money. The trip to this place was a waste of a lot of money, a whole day of driving and gas ruined my vacation! ##### Judy Stayed 3 nights in Jan 2021 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information)