Ratings based on 4,411 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Home

Posted 18-Apr-2018
This was our 10th stay at Live Aqua. Needless to say, we love this place! The resort is beautiful, but really makes it special is the people. We have made so many friends with staff, managers and other guests over the years that it feels like going home every time we visit. The food is the best we've had at an all-inclusive. The atmosphere of relaxation is just what we need. This is not a "party" resort and that is just they way we like it. There are things to do should you choose to do so, but there is no pressure and you can simply relax and read a book also! We will be back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma

Cancun April ‘18

Posted 17-Apr-2018
Wonderful place. If you want something all you need to do is ask. The only down side was no staffon the beach on Sunday morning till 11:30. I would love to return to Live Aqua resort
5 out of 5
Recommended
for Everyone
by A verified traveller from chicagp,il

Best stay in Mexico

Posted 16-Apr-2018
I Don't know how anyone can rate this resort any less than a 5. There was absolutely nothing to complain about.. Location, food, staff, room, setting all amazing. They go out of their way to make your stay the best as possible.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best Experience

Posted 16-Apr-2018
Just came back from Live Aqua last week, it was my best experience ever, I had 5 star hotel experience!! The hotel staffs are extremely helpful and friendly!! They really take care of all our needs from the moment you step in until you step in the airport shuttle leaving the hotel. I love how this is adult only hotel, the atmosphere is super relaxing. I highly recommend this hotel for anyone who are going to Cancun to have a nice relaxing vacation.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Great experience

Posted 15-Apr-2018
The hotel staff are excellent, especially Armando at the cabana rental hut and Humberto one of our favorite waitors. The beach and pools are excellent. The food... is just okay. I thought presentation of food was better thought out than quality. The breakfast buffet is the best of all the food offerings. If you want to drink and relax this is the place to be, but you might need to venture out for better food options. The spa is not worth the cost. The facility is beautiful but I have had better massage service in a mall. With that being said we would go back just for the staff and the atmosphere of the resort.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wedding weekend

Posted 14-Apr-2018
It was a short weekend for myself and my partner. We visited the hotel for a wedding for four days. Besides the wedding being great and carefully planed, the hotel was truly amazing. The hotel staff was welcoming and every part of the hotel impeccably clean. The spa 😍 and the people that made it a memorable experience as well. Thank you live aqua for an amazing four days.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ashburn, VA

An Exceptional Resort!

Posted 13-Apr-2018
Pros: I loved everything about this hotel. The cabanas on the beach are worth every penny. It comes with a foot massage!!
Cons: I can't think of anything that needs to be improved.
Location: We didn't go off the property at all. There was no need to. These restaurants were the best and we hung out at the bar and listened to music at night.
I've been to several all inclusive resorts in the past and this one exceeded all of them. What stands out the most is the service and extremely friendly staff. They literally walk around and try to make you feel welcome, comfortable, and happy. The service on beach and poolside is amazing. You don't go any amount of time without being asked which drink you'd like next. We were given buckets of ice and cold water bottles poolside and down at the beach. Even the life guards are truly "on guard" and very attentive to everyone swimming in the ocean. I love that the hotel is a perfect size. You don't have to walk miles to get to a restaurant or to the beach. It's perfect. The FOOD IS AMAZING!! From the buffet every morning to the exquisite restaurants for lunch and dinner, we were amazed at the quality, presentation, and flavor of the food. One evening we were serenaded by our waiter who sings opera. So beautiful. Food is everywhere. We loved the sushi bar and the crepe station. Lunches outside near the pool were delicious! So much to choose from! We rented a cabana for one of the days and it was absolute heaven. We felt pampered with our foot massage and endless drinks. The staff that works at the pool are so friendly and accommodating. We needed help carrying towels down to the beach everyday and by the third day they had them ready for us before we got there. We are already scheduling a trip back to this same resort. I won't ever go anywhere else in Mexico.
5 out of 5
Recommended
for Everyone
by A verified traveller

Live Aqua Resort is excellent

Posted 12-Apr-2018
This was my first time visiting Mexico and I must say I loved every bit of my time there. Live Aqua resort was an amazing experience. The staff was phenomal, always eager to help and gives us tips on certain things to do and where to eat. Live Aqua Resort has a beautiful beach and the sunset from the breakfast location is a must see. We took max advantage of our 6 days to include a couples massage, trip to Chichen Itza, Ek Balam, and Cenote Maya!(Take the express tours or vans versus the buses, far more intimate experience and you don't waste 2 hours in pick ups and drop offs) overall great experience and we will return
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2018
Loved this hotel. No complaints whatsoever. The staff was so friendly
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Has everything

Posted 12-Apr-2018
Live Aqua is not a brand new or remodeled hotel, so as you first enter, you may not be super impressed. However, as you experience their service of kind staff, great food, convenient location and cleanliness of facilities, you would be more than satisfied with your vacation. Value was excellent and I would definitely go back. Loved it!