First time in Cancun- anniversary
Hyatt Zilara has exceeded my expectations in every way. The room, facilities, staff, food, show, location, location, location. Firstly, all the rooms have beach view. So even if you have a suite or de luxe, you won't feel bad. Rooms are clean, smells good, everything works, no yucky stuff. The pool, spa, beach, sky gym, lap pool, activities - yoga & Pilates, cooking class, wine tasting are perfect combination for a vacation. Although we tried the hydrotherapy pool several times but found it too cold. I guess it is meant to be cold for therapy. Maybe it would be perfect for summer. Love the food at Chef's plate, Pelicanos, Spice and Maria Marie, not so much for Asiana, but still decent and good. The onsite bazaar is nice too, especially if you don't intend to go out. The coffee house is perfect for mornings and after dinner. I love the 24-hour lounge, the siesta food and the liquor is perfect for tasting different liquors at your own pace. All the staff are very nice, Angie who is all over the place, she did our bike tour & aqua aerobics. She also do pool DJ and evening show emcee. Abimael y Roberto at Pelicano's are our favorite.Thanks to Juan y Abel at Chef's plate. I asked our fellow guest who have been to Cancun before and at difference facilities. They all say that Hyatt Zilara is the best or their favorite, that i did good in choosing Zilara.