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On the beach, white sand, beach massages, beach bar
Outdoor pool
Outdoor pool
Outdoor pool
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationEl Rey Ruins17 min walk
    Popular LocationDelfines Beach19 min walk
    Popular LocationMaya Cancun Museum4 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive
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  • Deluxe Room, Ocean View

    Room amenities

    • 398 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room, Ocean View
  • Deluxe Room, Lagoon View

    Room amenities

    • 395 sq ft
    • Lagoon view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room, Lagoon View
  • Suite, Jetted Tub

    Room amenities

    • 430 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, Jetted Tub

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, Bel Air Collection Resort & Spa Cancun is near the airport and on the beach. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.
Visit our Cancun travel guide
Popular Location

What's nearby

  • El Rey Ruins - 17 min walk
  • Delfines Beach - 19 min walk
  • Maya Cancun Museum - 4 min drive
  • Ventura Park Cancun - 5 min drive
  • Aquaworld - 6 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • Benazuza - 10 min walk
  • Captain's Cove - 4 min drive
  • El Conquistador - 4 min drive
  • Mikado - 6 min drive
  • Tempo By Martin Berasategui - 6 min drive

About this property

Bel Air Collection Resort & Spa Cancun

3.5-star hotel on the beach, near El Rey Ruins
Catch some rays at the beach or spend the day relaxing at Bel Air Collection Resort & Spa Cancun 's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 155 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, plus 24-hour room service and LCD TVs with cable channels. Other amenities available to guests include DVD players, premium bedding and rainfall showerheads.
Bel Air Collection Resort & Spa Cancun offers 155 forms of accommodation with DVD players and minibars (stocked with some free items). Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Business-friendly amenities include desks, safes and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 3 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free minibar (some items)

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 3 PM and 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 September 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MXN 1300 per room (roundtrip)
  • Airport shuttle fee per child: MXN 1300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bel Air Collection
Bel Air Collection Cancun
Bel Air Collection Resort
Bel Air Collection Resort Cancun
Bel Air Cancun
Bel Air Collection Hotel Cancun
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Resort And Spa Cancun
Bel Air Collection Cancun
Bel Air Collection Hotel Cancun
Bel Air Cancun
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Resort Spa Cancun
Bel Collection & Cancun Cancun
Bel Air Collection Resort & Spa Cancun Hotel
Bel Air Collection Resort & Spa Cancun Cancun
Bel Air Collection Resort & Spa Cancun Hotel Cancun

Frequently asked questions

Can I cancel my reservation for free at Bel Air Collection Resort & Spa Cancun and receive a full refund?
Yes, Bel Air Collection Resort & Spa Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Bel Air Collection Resort & Spa Cancun cancellation policy on our site for more details about any exclusions or requirements.
Does Bel Air Collection Resort & Spa Cancun have a pool?
Yes, this property has an outdoor pool.
Is Bel Air Collection Resort & Spa Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bel Air Collection Resort & Spa Cancun ?
Self-parking is free at this property.
What time is check-in at Bel Air Collection Resort & Spa Cancun ?
Check-in is from 3 PM to 10 PM.
What time is check-out at Bel Air Collection Resort & Spa Cancun ?
Checkout is at noon.
Does Bel Air Collection Resort & Spa Cancun provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 1300 per room, roundtrip, applies.
Are there all-inclusive benefits at Bel Air Collection Resort & Spa Cancun ?
Some rate plans available at this property are all-inclusive.
Where is Bel Air Collection Resort & Spa Cancun located?
Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Costa Occidental de Isla Mujeres National Park, El Rey Ruins and Delfines Beach. Aquaworld and Maya Cancun Museum are also within 3 miles (5 km).
3.4
5 - Excellent
217
4 - Good
287
3 - Okay
190
2 - Poor
115
1 - Terrible
120

3.9/5

Cleanliness

3.7/5

Staff & service

3.1/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice!! Food wasn’t all that. But the service was good
Stayed 3 nights in Apr 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
we had read varying reviews on this resort and were pleasantly surprised. We thought it was excellent value for money. Have come to the conclusion that some people want to pay 3 star prices then want 5 star facilities.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
First off I can't give the staff that work here enough compliments. They were absolutely amazing!!! Whatever you needed they were quick to please you. Claudia, yadaira, Alicia, and kenia were great letting us know were everything was and what times certain restaurants were open. There wasn't a time we're I didn't see the staff cleaning, this place is spotless!! The spinach juice served at the palm terrace was the best juice I've ever had in my life. There was a grocery store and an amazing restraunt directly across from the hotel so we didn't have travel by car to pick anything up. The view of the ocean in the morning is breathtaking and the breeze that flows through the entrance of the hotel is incredible. I definitely recommend this place!!
Stayed 5 nights in Mar 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
When we arrived, we loved that it was close to the beach with easy access. It all seemed to go well but they were a bit rude. They charged us a fee to clean the beach and our friends that stayed at another hotel didnt gets charged such fee.
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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