Puerto de la Cruz Hotel Guide - 4 stars Hotels in Puerto de la Cruz, Spain

Pleasantly surprised with this hotel It actually looks better than the photos The freshness of the food attention to quality at the buffet was amazing. The gym was huge and fully kitted out The pool area was nicely laid out And it was a comfortable walk to the beach top marks

As a young couple we were impressed with the hotel as a whole on our first trip to Tenerife. We have a standard room but were given a corner room which gave us the luxury of 2 balconies, 1 overlooking the sea and the other a city view. A perfect start. The room however was basic with no iron, kettle, or information guide but not an issue. The hotel had nice facilities in a spa on the top floor, bar and pool. Food was average with a buffet each night however it was tasty and did the job. Overal a nice hotel, definately one of the nicer we saw on our trip and would return.

everything fantastic but hotel staff looks more friendly to german people...if you speak english their smiles disappearing...

The staff were super helpful the room was emnous and clean. The location was good for me as my main interest to going to Tenerife was to see Loro parque which was very close. The only thing that I'd say why I wouldn't give it 10/10 is the food was a bit of a let down. It was edible but not tasty.

the hotel is close to the beach and the high street

Close to shops and the zoo. Town centre about 20 mins walk. Lovely beaches. Seems like a 5 star hotel to us. Team very friendly and helpful. Nice big clean tidy rooms and showers. Will stay there again next year.

I enjoyed my stay at the hotel, definitely needs some maintenance ie: Shower pressure and very old beds, woke up most mornings in pain untill I put the blankets on the bed to lye on. Other than that I thought there was a good selection of food at breakfast and the pool and surrounding area was beautiful and staff will go out of their way to help of you have a problem.

Lovely hotel, pleasant staff. Rooms need an update but they are very suitable. Not really close to anything however they run a free bus into town in the week, great place if you do not want to do anything.

We would definitely recommend this hotel. It's right on the seafront, opposite Lago Martianez (which is a great place to spend a morning!). The hotel staff were very efficient and were were given cava on arrival, a nice touch! We were given a room with a balcony overlooking the sea, recently refurbished we think. Apart from it's central location and good facilities - sun terraces, pool area, bar, even a gym at the top - the main plus for us was the restaurant. We went half-board but ate lunch once too, instead of dinner, and the choice and food quality was great. I honestly don't know how anybody, no matter how fussy, could have gone hungry! Note: although drinks are chargeable in the restaurant for people not on AI, there is a machine with cold water and juice always available! I also read some negative comments regarding wifi - we had no problems in any areas of the hotel! Great place to stay, highly recommended.