Tenerife Hotel Guide - 3 stars Hotels in Tenerife, Spain

All staff are so friendly and helpful. All make your stay worth while and the Choice of places to eat and drink within the hotel is brilliant. No complaints and this is our second stay with them

Stayed here for 4 days and it was a total chill out in a lovely peaceful village. Steve the owner was very helpful and friendly and made me feel very welcome. The location is perfect for visiting tiede and close to other towns such as San Miguel. The hotel itself is rustic and charming and I had a really nice time staying here. Looking forward to coming back.

The hotel is a 5-10 minute walk from the beach, but it has its own pool. Overall, it offers value for money, as it is not expensive. We had gone for half board (breakfast and dinner included) and the food was quite tasty with a lot of different options. However, the dining room can get quite hot and staff are not always willing to open windows to let fresh air in. A lot of British tourists stay here, not always the most refined type and some of them can be quite rowdy, especially around the pool area. It's a 15 minute taxi drive from Tenerife Sur airport (it costs around 26 euros), so it's well connected. My main gripe about the room is the fact that there is only 1 plug to charge your phone and indeed hidden inside a cupboard. They should definitely add more plugs, especially next to beds. Other than that, the room offered all amenities you'd expect: TV with English, French, German, Italian and Spanish channels, A/C, complimentary toiletries and towels, etc. Our room overlooked the sea (which is a 10 minute walk), but others overlook the pool or the main road. The hotel staff was quite friendly, but some of them didn't speak English well at all. The sunbeds in the pool area can get occupied from the morning, so sometimes it can be tricky to find a spare sunbed. Playa de las Americas is not a very large resort anyway, so everything is within a 15 minute walking distance. The coach station is also close, maybe a 10 minute walk. The beaches are not bad, but the water is cold.

It was a beautiful hotel with a lovely pool area and the life guard was extremely helpful not only to me but all guests and did not allow beds to be taken with towels and no one using them. Reception staff were very helpful as I was unwell and they got a doctor to the room as I was on holiday on my own, dinner was OK but at the breakfast there was a great selection for everyone as I am a very fussy eater. The holiday at this hotel was wonderful and I would definitely be going back and would recommend it to others. .

Super helpful staff, room upgrade without having to ask, lovely pool and surroundings and close to excellent restaurants

On arrival we were given a studio room whereas we had booked a superior double overlooking the pool. The next day to his credit, the manager upgraded us to the suite in compensation. This room had an excellent view of the pool and the sea. The hotel rooms are being refurbished and from the pictures I have seen they are very good. The suite has not yet been refurbished so was a little tired and run down. I am sure it will be outstanding when it has been refurbished. The hotel is very quiet and the main visitors are from Germany. Everyone was friendly. Staff were excellent and could not do enough to help you out. Location wise the hotel is a 5 minute walk to the sea and the old town centre. Lots to see and do in Puerto de la cruz. Great for walking. Not brilliant for lying on the beach due to poorer climate than the south of the island and the black volcanic beaches.

very enjoyable stay. pleasant, helpful staff. large guestrooms and lots of outside sitting areas. excellent breakfast.

Excellent location and breakfast. Helpful staff. Room cleaned daily. I really enjoyed staying at this hotel.

Well presented hotel inside. Good level of cleanliness and staffing. Nice roof terrace and swimming pool. Surprisingly quiet place to sit in the daytime. Pool attendant who tested water quality daily. Kitchenette better equipped than some. Centre of town near to bars and shops. However what looks like a private plaza in the photos is actually a public space open to the street and the exit point for those using the large private car park under the hotel which is not open to guests. There was no hotel parking and street parking was difficult. Had to leave car 400 to 600m away, bit of a concern with a hire car. We were mother and adult daughter visiting in early March.