Tenerife Hotel Guide - Casino Hotels in Tenerife, Spain

Wonderful hotel with brilliant staff in all parts of the hotel - restaurant remembering your drinks order, reception remembering which room you are, blue team remembering your name. All makes a very personal experience. So many quirks to this hotel and there were always sunbeds available around the pools, the no towels on the beds before 10am rule was ideal. It was a very peaceful hotel and it was just the relaxation we needed. There were some great activities by the blue team who were encouraging but not pushy, and would understand if you were just wanting to lie in the sun. There was also a variety of beds outside - sun beds, cuddle chairs, double beds etc. I would go back to this hotel again, the rooms were so clean and the housekeepers really did a good job of the rooms. We travelled half board and anything else went on a tab for the duration of our trip (although you could pay it off at any point in your trip). This was great because you didn't need to think about carrying money around. Don't let that put you off because it was so easy to do! The location was great and we could go right on to the promenade from the hotel. Thank you Gran Tinerfe for giving us such a memorable trip <3

Lovely hotel, pleasant staff. Rooms need an update but they are very suitable. Not really close to anything however they run a free bus into town in the week, great place if you do not want to do anything.

Only thing i didn't like: -pillows and towels, are worth like a 3* hotel...not 5* Other than that...exceptional!

We stayed at the hotel for 11 nights and, it was a great experience thoughout the trip. All the staff were very nice and very helpful. We had nothing planned for our trip as we booked it last minute, but we got a lot of recommendations, from the staff at reception, and lots of help with planning. The restaurants they suggested for us were also excellent. The rooms were also, cleaned daily and to a very high standard. There was always someone around to help. We are both very pleased with our booking and would definitely return here. Highly recommended!