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"Excellent stay at this hotel. Initially unsure when we arrived as the room seemed more dated than some of the other photos and we were down in the basement next to the staff quarters and someone kept turning the hall light off so leaving and entering our room we needed a phone torch. When we turned it on someone just turned it off. Balcony despite being in the basement was was on the 1st floor looking out of the building and above a bar playing music. Sofa was tiny and we were unsure how it would make a bed. The bed, in the end, folded down from the wall and was as comfortable as any hotel bed you’d find. So our first impressions weren’t great and we looked into changing rooms. We were offered to swap to a refurbished room the next morning which looked more like some of the photos online however decided against this as there were renovation works happening in the same block and it would one incurred a fee to change rooms. In the end, we stayed and it was a really good decision as the music we got used to and grew to enjoy as it wasn’t anything too ‘heavy’ and provided a nice atmosphere on what was a large balcony. The pool area was great. One busier pool with a pool bar that we didn’t spend much time at and a quieter one at the top which was ideal. They also have a sunbed reservation policy which was great. Location was ideal near a lot of amenities. Staff were very helpful (particularly Nacho). So in the end, only issue was the dark hallway but would definitely stay again!"

"The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing."

"Great location, super service and the food is amazing!"

"Amazing hotel, very quiet, well maintained and very friendly staff. Would highly recommend. "

"Absolutely brilliant place. 4th visit and will be again next year "

"Excellent facilities and Hotel in great position with Great views. Service was excellent in all areas"

"I did not like the tv remote.....did not work well and there were no instructions regarding the air conditioning. For example, when patio door was open the air conditioning was turned off. "

"Excellent room's very clean .staff was amazing. Especially Leila, Helena,Patricia,Patrick,Giovanni,Ari Made us feel so welcome. We would definitely come back and recommend this hotel to our friends and family"

"Overall great experience, we really enjoyed the property and the amenities. Food and drinks are above average for an all inclusive. Bar staffs were friendly and professional, shout out to Eliza!"