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"Nice, no complaints."

"Just back from a week here and after reading reviews, we can honestly say we weren’t sure what to expect. However, we had a lovely stay, yes it’s hilly (even the complex) but this wouldn’t put us off staying again. We were fortunate to be allocated a refurbished room and were down by the pool and restaurant. The food was usually nice and we could always find something, if you’re looking for nuggets, sausages etc for lunch/dinner for kids then it’s maybe not for you. Drinks were ok and drinking from a paper cup not great but we just went with the flow. The complex was clean, staff were always friendly and put up with some abuse from customers at the bar and restaurant which was unpleasant to see. The only thing we could fault was that we wanted to rent an air con unit for the room but were advised from companies that Laguna Park 2 do not allow them even though they have provided insurance documents as required so we hired an extra fan from the gentleman as it was cheaper than the hotel. Also, the beds are on the firm side."