Title: Aparthotel Parque Santiago III Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=99934476&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aparthotel Parque Santiago III Unwind with spa treatments or take a refreshing dip in one of two outdoor pools then indulge in shopping therapy. ## Photo gallery for Aparthotel Parque Santiago III ![2 outdoor pools, pool umbrellas, pool loungers - Aparthotel Parque Santiago III (Arona)](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/1d22525f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Aparthotel Parque Santiago III (Arona)](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/ca84f904.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Aparthotel Parque Santiago III (Arona)](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/ad7c2c86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Aparthotel Parque Santiago III (Arona)](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/1f638290.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Aparthotel Parque Santiago III (Arona)](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/8e3ee9b3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Aparthotel Parque Santiago III, a haven near Playa de las Américas and Las Vistas Beach. Treat yourself to a rejuvenating spa service, enjoy a meal at one of the on-site restaurants, or unwind by the 2 outdoor pools. With laundry facilities and in-room WiFi you're all set for comfort while shopping and dining options are just steps away. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=99934476&PinnedHotelID=99934476&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Superior Studio ![Superior Studio | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/bff362cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio 8.0 Very good 4 reviews ### Highlights Balcony or patio Kitchen Mini-fridge Flat-screen TV Ceiling fan Separate bedroom Hairdryer Private bathroom - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Studio, Garden View ![Superior Studio, Garden View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/d8b5eaec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio, Garden View 10.0 Exceptional 1 review ### Highlights Balcony or patio Kitchen Mini-fridge Flat-screen TV Ceiling fan Separate bedroom Hairdryer Private bathroom - Garden view - 323 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Apartment, 1 Bedroom, City View ![Superior Apartment, 1 Bedroom, City View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/595b41c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Bedroom, City View 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate sitting area Kitchen Mini-fridge Flat-screen TV Ceiling fan Separate bedroom Hairdryer - City view - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Apartment, 1 Bedroom, Garden View ![Superior Apartment, 1 Bedroom, Garden View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/a8686d49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Bedroom, Garden View 7.4 Good 6 reviews ### Highlights Balcony or patio Kitchen Mini-fridge Flat-screen TV Ceiling fan Separate bedroom Hairdryer Private bathroom - Garden view - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Apartment, 2 Bedrooms, Terrace, Garden View ![Flat-screen TV](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/84fba7a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Bedrooms, Terrace, Garden View 10.0 Exceptional 1 review ### Highlights Separate sitting area Kitchen Mini-fridge Flat-screen TV Ceiling fan 2 bedrooms Hairdryer Private bathroom - Garden view - 646 sq ft - 2 bedrooms - Sleeps 6 - 4 Single Beds and 1 Double Sofa Bed ### View all photos for Superior Apartment, 1 Bedroom, Ground Floor (Garden Access) ![Superior Apartment, 1 Bedroom, Ground Floor (Garden Access) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99940000/99934500/99934476/3eaa882d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Bedroom, Ground Floor (Garden Access) 10.0 Exceptional 1 review ### Highlights Kitchen Mini-fridge Flat-screen TV Ceiling fan Separate bedroom Hairdryer Private bathroom Microwave - Garden view - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Parque-Santiago-III.h99934476.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Parque-Santiago-III.h99934476.Hotel-Information) ## About the area Located in Arona, Aparthotel Parque Santiago III is connected to a shopping centre. Puerto Colon Marina and Amarilla Golf and Country Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Vistas Beach and Playa de las Américas. Travelling with kids? Don't miss Siam Park. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. [Visit our Arona travel guide](https://www.expedia.co.uk/Arona.dx5779) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.05506%2C-16.73332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=so021R3cBJrhenx3agC11qAAUyA=) Avenida las Américas 2, Playa de la Américas, Arona, 38660 ### What's nearby - ![Tenerife, Playa De Las Americas, Beach](https://images.trvl-media.com/place/5779/09712973-8301-4a2b-b16b-9c432f98905b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Camison Beach 3 min walk \- 0.2 miles - ![Beach Las Americas in Tenerife island - Canary Spain; Shutterstock ID 717140311; Purchase Order: -](https://images.trvl-media.com/place/553248635977468498/fdea9aef-052e-4080-b5d8-88470404e9be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa de las Américas 5 min walk \- 0.3 miles - ![Las Vistas Beach showing a sandy beach, general coastal views and a coastal town](https://images.trvl-media.com/place/6209515/c789a587-cb81-4594-b762-2e22ed8d17cf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Vistas Beach 10 min walk \- 0.6 miles - ![High overview of the colourful busy market stalls at the popular Sunday market in Los Cristianos Tenerife Canary Islands Spain. Image shot 03/2009. Exact date unknown.](https://images.trvl-media.com/place/6067459/08797f54-f8d0-4fd8-80a5-3c1bfe42fcd5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Cristianos Beach 4 min drive \- 1.2 miles - Veronicas Strip 15 min walk \- 0.8 miles ### Getting around - Tenerife (TFS-Tenerife South) 21 min drive ### Restaurants - Hard Rock Cafe Tenerife 3 min walk - Hotel Best Tenerife 5 min walk - Oriental Garden 3 min walk - Cafetaria Plaza 2 min walk - Bianco Ristorante 3 min walk ## About this property ### Aparthotel Parque Santiago III Family-friendly hotel near Playa de las Américas Located close to Las Vistas Beach and Torviscas Beach, Aparthotel Parque Santiago III provides free water park access, 2 poolside bars and a shopping centre on-site. Treat yourself to spa services, such as a sports massage, a body treatment or a facial. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and 3 coffee shops/cafes. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Buffet breakfast (surcharge), airport drop-off service (surcharge) and access to a nearby health club - Outdoor furniture, ATM/banking services and luggage storage - A 24-hour front desk, smoke-free property and a water dispenser Room features All 503 rooms feature comforts such as free WiFi and safes. More conveniences in all rooms include: - Showers and hairdryers - Flat-screen TVs with digital channels - Wardrobes/cupboards, LED light bulbs and kitchens ## Similar properties ![Superior Studio, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/100000000/99940000/99934700/99934611/62a157a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Parque Santiago IV Arona - Pool - Water slide - Free Wi-Fi - Restaurant 8.8 Excellent 63 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=99934611&PinnedHotelID=99934611&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/920000/913100/913008/b09cf6b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Las Palmeras Arona - Pool - All-inclusive - Kids’ pool - Free Wi-Fi 8.0 Very good 696 reviews £196 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=913008&PinnedHotelID=913008&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1060000/1059500/1059481/w6773h3834x0y6-a0d3f5ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Compostela Beach Arona - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 10 for children - 2 bars/lounges - 2 poolside bars - 3 coffee shops/cafes - 3 restaurants - Snack bar/deli ### Things to do - 2 outdoor pools - Children's pool - Free water park - Health club - Mini golf - Shopping centre - Splash pad - Waterslide ### Family friendly - 2 outdoor pools - Children's pool - Fenced pool - Free water park access - High chair - In-room kitchen - In-room microwave - Laundry facilities - Lifeguards on site - Mini golf - Mini-fridge - Snack bar/deli - Splash pad - Waterslide ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Vending machine - Water dispenser ### Guest services - Housekeeping (weekly) ### Outdoors - Direct access to the beach - Garden - On the bay - On the boardwalk/promenade - Outdoor furniture - Pool loungers - Pool umbrellas ### Spa - Ayurvedic treatments - Body scrubs - Facials - Hot stone massages - Sports massages ### Accessibility - No lift - Smooth flooring in public areas ### More - 13 buildings - Colonial architecture - Comprehensive recycling policy - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shower ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Kitchen - Microwave - Mini-fridge ### More - Ceiling fan - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children - Airport shuttle fee: EUR 94.63 per vehicle (maximum occupancy 7) - In-room safe fee: EUR 3 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Parque Santiago III Parque Santiago Iii Arona Aparthotel Parque Santiago III Hotel Aparthotel Parque Santiago III Arona Aparthotel Parque Santiago III Hotel Arona ## Frequently asked questions ### Does Aparthotel Parque Santiago III have a pool? ### Is Aparthotel Parque Santiago III pet-friendly? ### What time is check-in at Aparthotel Parque Santiago III? ### What time is check-out at Aparthotel Parque Santiago III? ### Does Aparthotel Parque Santiago III provide a shuttle to the airport? ### Where is Aparthotel Parque Santiago III located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aparthotel Parque Santiago III Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 41 8 - Good 16 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ## Reviews ### 8/10 Good #### Mathew 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean, maids very good polite ##### Mathew Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Christian 22 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool is great and the room very clean. We were very happy. ##### Christian Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Ashleigh 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect few days. Perfect location, clean hotel, lovely staff and a very comfortable stay. The pool areabis so relaxing and chilled. ##### Ashleigh Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Alireza 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location in nice street with shopping centers, easy access to beach, 3 swimming pools, water park for child; all makes a great place for vacation. ##### Alireza Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Thomas 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, lovely grounds and pools. You won't regret staying here. Room was refurbished and perfect. ##### Thomas Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Matthew 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, lovely pool areas and well kept grounds. Very much recommended. ##### Matthew Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Michelle 16 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday Amazing stay , and had a new refurbished room with big terrace ##### Michelle Stayed 4 nights in Nov 2024 ### 8/10 Good #### Marie 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, room cleaned daily. We had a garden view property in Gran Canaria Building, slightly noisy location as sound travelled easily through apartment. Wouldn’t deter me from staying again though. ##### Marie Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Heather Catherine 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very well looked after. Feels safe and secure especially when travelling with a young child. So close to the sea. Can’t wait to go back! ##### Heather Catherine Stayed 5 nights in May 2024 ### 10/10 Excellent #### Sheila 8 Oct 2024 Liked: Amenities We stayed in a refurbished apartment which had excellent facilities including a washing machine. The balcony was brilliant. Very quiet and relaxing resort. Our 4 year loved the kids pool as well as the big pool. Would definitely book again especially for the location. Prices a bit expensive in the resort itself but lots of options close by. ##### Sheila Stayed 7 nights in Oct 2024 ### 8/10 Good #### Patricia 13 Apr 2025 Liked: Cleanliness, staff & service The Poolarea was beautiful. The room itself was extreme loud until 11pm (a bar direct under the balcony with livemusic/dj everyday). We wouldn't book a citysight room again, because it was way too loud with a child. The beds are also not really comfortable. ##### Patricia Stayed 13 nights in Mar 2025 ### 8/10 Good #### Katharine 21 Oct 2024 Great area, great resort, fabulous facilities, lovely apartment. Shame housekeeping forgot to come one day. Wouldn't eat on site again. Would absolutely stay again if I went to Tenerife again, which considering the anti tourist demonstration that took place I may reconsider my choice of destination. ##### Katharine Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Angela 12 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless, the staff were very friendly & helpful overall we had a fantastic week in Parque Santiago III! ##### Angela Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Mark 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything ##### Mark Stayed 4 nights in Jan 2026 ### 8/10 Good #### Adam 15 Dec 2024 Liked: Cleanliness, property conditions & facilities Overall a very goodnstay ##### Adam Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### David 20 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Always great at Parque Santiago 3 been there many times always come home happy. ##### David Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### mark 8 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities hotel ##### mark Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Liviu 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities everything was perfect ##### Liviu Stayed 10 nights in Dec 2024 ### 8/10 Good #### Elizabeth 2 Feb 2025 Liked: Staff & service, property conditions & facilities Winter sun ##### Elizabeth Stayed 14 nights in Jan 2025 ### 4/10 Poor #### Nigel 26 Feb 2025 Good points: Food Pool Checkin Extended check out (at a cost) Bad points: 3 large cockroaches found in room, reported to reception, but no action or compensation offered Towels removed by cleaners, but not replaced, multiple calls to reception, but no new towels Very noisey renovation works in the room/s directly above, banging and drilling most of the day ##### Nigel Stayed 4 nights in Feb 2025 ### 8/10 Good #### ROBERT 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The apartment we were given was glorious - two bedrooms, one en-suite, and a huge balcony. The hotel is beautiful. Well laid out and perfect attention to detail. Staff are friendly and helpful. Pools are lovely, albeit rather salty. The beach is right on the doorstep. Breakfast was excellent. Our only issue was cockroaches - lots of them! Our apartment was right by the recycling which included food waste and they were doing renovation work next to that so may have disturbed them - it doesn't look like a regular major issue from reviews. We must have had 20+ live roaches in the apartment over the 5 days we were there (and we didn't spend a lot of time there for this reason) - and a lot of tiny dead ones when we sprayed. I won't say it ruined the holiday - we still had fun - but my daughter wouldn't sleep in the bedroom where she'd seen them on her bed, they were in the shower......it wasn't nice at all so it was a constant concern. The hotel gave us spray but it was very potent so we had to go out for hours and left us with a lot to clear up, but they were back after 24 hours. It was a real shame. I'd be reluctant to return. ![](https://a.travel-assets.com/ugc/hotel-reviews/93974930-7978-46e1-9963-1accc5b3f6e3-1754900184495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8a9fad73-8b11-4a8d-8b63-7322c1a812f4-1754900200116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ROBERT Stayed 5 nights in Aug 2025 ### 2/10 Terrible #### Irene 20 Feb 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities This was one of the most uncomfortable hotel stays I’ve had. The beds were tiny twin beds, more suitable for children than adults, and the mattresses were extremely hard and uncomfortable. Getting a good night’s sleep was almost impossible. To make things worse, the room had no air conditioning. When I called the front desk to ask about it, the staff simply responded that they never said the room had A/C — no apology, no solution, and no effort to help. The lack of professionalism and basic customer care was extremely disappointing. The situation was so uncomfortable that I decided to leave the hotel early, even though my stay was already paid for. The hotel refused to offer any refund, which made the experience even more frustrating. Overall, this stay did not meet basic comfort standards, and the poor service made it worse. I would not recommend this hotel. ##### Irene Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Andreas 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Das Zimmer, das Personal und das Frühstück ##### Andreas Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Nicole 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Eine tolle Unterkunft in super Lage mit freundlichem Personal - einfach ein rundum wunderschöner Urlaub. Ich komme wieder. ##### Nicole Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Ella Zoe 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Top Lage, Top Zimmer, Top Hotelanlage! 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