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Very pleasant experience, staff friendly and attended to you needs

Fantastic hotel AAA+ Great food great facilities and great staff 👍🏼 Some nice touches too when we informed them before arrival it was our 10th wedding anniversary .Couldn't fault the place and had a really relaxing stay. Had the best steak ever at the onsite restaurant Zucos .The private pool was heated, the fridge was filled with welcome drinks and the staff never stopped smiling . Great holiday and hoping to return with more friends and family next year .

Lovely week at this great hotel. Location is great in La Caleta and far enough away from the very built up resorts. Staff couldn't have been more helpful and welcoming, food was simple but very fresh and we really enjoyed our stay. As an Expedia VIP, we were treated as a VIP by the hotel which is always nice! We were their two weeks after opening and even though work was going on to finish gardens and not all cafes were open it wasn't an issue and I think it will all be done in the next...

Had a lovely time at the Mencey. Staff absolutely lovely and so friendly, hotel both grand in its colonnaded porches and cool inner courtyard, and comfortable, with many places to have drinks and food in the shade and chill. Spa very well kitted out (extra €18 a day) breakfast spread faultless. Grilled Seafood served on the pool terrace is particularly good. Pool is great, using salt water instead of chlorine. Food in both terrace and main restaurant delicious. Only note of warning, they are...

Overall myself and my girlfriend enjoyed a brilliant stay at this hotel, all the staff are extremely helpful and friendly. Our room had a decent view but wanted an upgrade spoke with reception and gave us a few to choose from with a price of course but well worth it as we got a fantastic panaramic view. If your taking a taxi to the airport I'd buy a ticket from reception as it's a fixed cost of €26... also complimentary room after checkout helps if you have a evening flight home but want to...

The hotel is beautiful throughout, the choice of pools is amazing, the location is clean safe and a short walk to beaches and restaurants, the staff are so helpful and friendly. One of the best hotels we've ever been to.

We booked a last minute short stay and after seeing all the positive reviews chose this place. Only ten minutes from the airport via motorway, we were greeted at the hotel driveway entrance by a very welcoming gentleman who was part of the concierge team who directed the taxi to the hotel reception and made us immediately feel welcome and at ease. On arriving at the hotel entrance the other members of his team took our bags and we checked in at reception, where we had the pleasant surprise of...

Received complimentary champagne on arrival. Staff were helpful and informative providing map of hotel, luggage was carried to rooms for us and room on arrival was spotless and beautiful. Exactly as pictured! Staff were a little slow to respond to our call about changing of bedding but other than that, were attentive and helpful. Breakfast was delicious with fresh food, lots of choice and a variety of juices and smoothies. pools were beautiful and area surrounding was spacious. Multiple...

We stayed in Casablanca Apartments July 14 to July 29, a family of four in a 2 bedroom apartment. Our stay was very pleasant and comfortable: 1: Staff: Very professional and pleasant- helpful and friendly - receptionists, bar staff, maids all provided excellent support 2: Apartment: Great size, kitchen well equipped- you need to bring nothing, there is even an oven and juicer, , all has marble floor, nice balcony, TV has 8 English channels, Film 4 BBC1 - BBC 2- ITV-Gold-24 hrs News etc ...

Lovely, quiet place to stay!

We have just returned from two week stay at this hotel. The hotel is meant to be 5 stars and the reception areas are lovely. The room we had was big but needed updating. A bit of decoration and interior designing and it would definitely be 5 stars. We found foodstuff under the bed and had cockroaches. We could not complain about the staff who were all wonderful and could not do enough for you. The buffet breakfast was good, a great selection and cava and cavier every day! Unfortunately...

One of the nicest places I've stayed at. Staff were really friendly, always asking if we needed anything. And rooms were really nice, we had a sea view room which was amazing. Beds were really comfortable and everything was really organised. They also had a lot of information at reception about excursions and which places to visit, they were able to order you a taxi or you could use the free shuttle service they had. So impressed. Will be visiting again.

Hotel has been totally refurbished to a very high standard. A lot of thought and attention to detail has gone into ensuring clients are comfortable and want for nothing! There are some lovely touches - too many to mention! The only qualm we had is we paid for an Ocean View Room but was more a partial/side view - there appears to be only a handful of ‘true’ sea view rooms, so we’ll be mindful of this when booking next time. THIS WAS SOMETHING MINOR in an otherwise great stay.

I checked into the hotel over the new year break. From walking into reception on the 1st day I could not fault the hotel. Good Location,recently refurbished, friendly polite staff, clean, good food. Plenty to see and do in local area. The big plus being an adults only hotel.

Loved the vibe of the hotel. Liked the DJs by the large pools. Nice designed hotel rooms with excellent showers and an empty fridge.

Where do I begin? An absolutely superb hotel located up in the hills not too far from the beach. The hotel had breathtaking views and they had clearly invested a lot to make it look absolutely sublime. I thoroghly enjoyed the Asian style decor which was consistent throughout the whole hotel. The staff were very friendly and the cleanliness of the place was absolutely mind blowing. What I enjoyed most was how perfectly it was located. Not too far from the beach, but far away from the noisy,...

We had a really lovely time staying at this hotel, staff were friendly, helpful and attentive. Room was really nice, breakfast lovely, great shops and near restaurants. I would stay here again great hotel and location.