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The hotel staff were extremely helpful and pleasant to talk to. The food was lovely and the room was very comfortable. The location of the hotel was perfect. It was easy access to central London as well as having a few local attractions.
I stayed at this hotel during a 2-week business trip in London. The area was safe and beautiful, 5 min from the tube. Hotel was clean, comfortable, breakfast was included and good. Lots of restaurants around the hotel. I really enjoyed the stay. will be back
Room not ready on arrival as hotel full. Had to wait 40 mins for key. Would upgrade to superior room as ours small. Staff v good. V clean. Excellent location for all sites and shows.
Ideal location for overnight stay before flying from Heathrow Airport. Served it's purpose. Room small but clean and perfectly acceptable. Bar and dining facilities in the reception area. Probably not somewhere I would choose for a longer stay.
Good location and buffet breakfast, service from front desk staff and cleaning crew has lots of room from improvement. When I arrived for check in I felt like I was asking for a favour, not that I paid for it if you know what I mean. Overall hotel and room was always clean but were the little details ...
Great location and great staff. 5 min walk to major train station (St. Pancras/Kings Cross) we were able to go everywhere we wanted to from here (including our Eurostar train direct to Paris) Rooms are small, not a big issue but they are (especially the bathroom). Countertop was lifting, needs some ...
Not the cleanest room,carpet a bit thread bare in places,beds were not very comfy,pillows were flat ,and the sheets had stains on,although they looked as if they had been washed,The bar was unattendedand no body around to get me a beer despite shouting out"hellooooooo".its what it is a place to kip ...
Everything was perfect, good location. One problem was the pillows were terrible. Huge and hard. Most hotels have a choice on the bed. Bed a little hard also. Only complaint.
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