Bromley hotels

After a long day visiting with family and traipsing around the countryside, we decided to take everyone back to eat at the hotel. The food was fabulous and the staff were wonderful. If I lived in Bromley, I would go "out for dinner" there on any special occasion. Our room was recently updated and very tasteful decor, comfortable and spacious [king suite]. Only negative -- couldn't figure out how to use the coffee maker. Housekeeping person came to room and said it was broken and so I ordered coffee from room service explaining our coffee maker was not working -- never thinking they would charge me!! But they did. A lot. :( I asked about this when I checked out and the fellow on the desk started to explain to me, in a very patronizing tone, how the coffee maker works. At 6:30 in the morning and on my way to the airport, that was not helpful, nor a great last impression. Other staff were great. Perhaps he is not a morning person either.