"Location is excellent, room was very clean and tidy with good views of the river and Pier Head. Staff were very helpful although I am still waiting for a breakdown and receipt for my spending as promised. Bar was excellent and breakfast was very good."
"Location is excellent, room was very clean and tidy with good views of the river and Pier Head. Staff were very helpful although I am still waiting for a breakdown and receipt for my spending as promised. Bar was excellent and breakfast was very good."
"Great location with a secure underground car park, reception staff were helpful, although the hotel is actually classed as a three star I would say it’s more like a four."
"Great location with a secure underground car park, reception staff were helpful, although the hotel is actually classed as a three star I would say it’s more like a four."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent standard of hotel. Really liked the room, dinner, breakfast, atmosphere. The only minor negatives were the amount of listed TV channels which didn't work, no radio stations and our AC didn't seem to function although we didn't mention it to staff. Thoroughly recommend.
Excellent standard of hotel. Really liked the room, dinner, breakfast, atmosphere. The only minor negatives were the amount of listed TV channels which didn't work, no radio stations and our AC didn't seem to function although we didn't mention it to staff. Thoroughly recommend.
Straightforward check in, Very nice room with functional layout. I liked the room because it was very quiet and the bed was comfortable.
The TV is slightly ‘too’ smart and seems to feel the need to switch itself on in the middle of the night. This could do with sorting out.
Straightforward check in, Very nice room with functional layout. I liked the room because it was very quiet and the bed was comfortable.
The TV is slightly ‘too’ smart and seems to feel the need to switch itself on in the middle of the night. This could do with sorting out.
James
Reviewed November 5, 2026Reviewed November 5, 2026
Easy to park at nearby John Lewis Q park. Handy for shopping at Liverpool one and 30 min walk to Hill Dickinson stadium!
We had a room with a double bed and single bed which was ideal for our family of 3 watching Everton match.
Easy to park at nearby John Lewis Q park. Handy for shopping at Liverpool one and 30 min walk to Hill Dickinson stadium!
We had a room with a double bed and single bed which was ideal for our family of 3 watching Everton match.
Sarah
Reviewed November 6, 2026Reviewed November 6, 2026
I had just finished running a marathon. The staff upgraded us due to this! We had the most beautiful room!! We arrived to a lovely note congratulating me and some personalised chocolates! A great personal touch! The room and bathroom were clean, and the free amenities were great and of high quality. The bathrobes were a great addition and perfect for relaxing in! The building itself is old but beautifully restored and keeps all the old characteristics as well as being finished to high spec! The...
I had just finished running a marathon. The staff upgraded us due to this! We had the most beautiful room!! We arrived to a lovely note congratulating me and some personalised chocolates! A great personal touch! The room and bathroom were clean, and the free amenities were great and of high quality. The bathrobes were a great addition and perfect for relaxing in! The building itself is old but beautifully restored and keeps all the old characteristics as well as being finished to high spec! The...
We thoroughly enjoyed everything about our stay at this hotel, the staff at check in were exceptional when we had to change room's due to my mistake.
A special mention has to also go to one of the night staff, Richie Cook who went above and beyond the call of duty to help us on a few occasions.
Amazing hotel.
We thoroughly enjoyed everything about our stay at this hotel, the staff at check in were exceptional when we had to change room's due to my mistake.
A special mention has to also go to one of the night staff, Richie Cook who went above and beyond the call of duty to help us on a few occasions.
Amazing hotel.
Staff really friendly and helpful. Room was spacious and clean. Beds and pillows clean and comfortable. Pool and changing areas great. Bar area was lovely. Didn’t eat there so can’t comment on the food. Would definitely go again.
Staff really friendly and helpful. Room was spacious and clean. Beds and pillows clean and comfortable. Pool and changing areas great. Bar area was lovely. Didn’t eat there so can’t comment on the food. Would definitely go again.
Very good break away at Ellesmere Port. Quiet location, seconds off motorway, and walking distance (10 mins) to bus stops & rail station - giving great access to Chester, Port Sunlight & Liverpool.
Bedroom clean with all the usual amenities. Breakfast plentiful. Evening meal choices ok.
Staff all friendly - so a good little break .
Very good break away at Ellesmere Port. Quiet location, seconds off motorway, and walking distance (10 mins) to bus stops & rail station - giving great access to Chester, Port Sunlight & Liverpool.
Bedroom clean with all the usual amenities. Breakfast plentiful. Evening meal choices ok.
Staff all friendly - so a good little break .
nelson
Reviewed September 2, 2018Reviewed September 2, 2018