Great staff and nice hotel. Clean and comfortable. Some parts of room were a little worn or dated but that’s to be expected with a long standing hotel. Despite this everything was clean and breakfast was great. Without a doubt though the best part was how attentive and pleasant all staff we encountered ...
Lovely hotel and room good. However, checked in by a female receptionist who didn't know how to smile and make you feel welcome. The other female receptionist was the same. However on checkout it was a very different story and the male receptionist couldn't have been nicer. The rest of the staff ...
It was a beautiful hotel and very clean and comfortable. The staff at the front desk, restaurant and bar were very friendly and made it a point to make sure we were enjoying our stay
The hotel is a boutique property. The staff was very helpful and attentive. The rooms are fairly small (by US standards). The largest bed they offer is a double.
Very old hotel. Room was exellent very warm and great view of the city as we were on the 6th floor. Staff were very polite and had a smile on their face. Would stay here again no problem.
Lovely staff cant do enough for you close to everything
good location in the city centre and good quality4 star hotel
Excellent location. We have stayed here about five times.
Nice clean and friendly hotel close to Haydock race course with lovely local pubs close by.