Not a welcoming arrival just a ‘your room won’t be ready till 2pm!’comment!! Not a problem we knew that but when u are front of house staff u can often set the tone for ur stay. Fortunately when we did check in the other member of staff was very welcoming and professional. That also goes for all ...
Close to the main attractions shops and restaurants
Good location, within easy walk to Albert Docks and City
Great hotel with ovely friendly staff. Only downside was beds quite hard.
Lovely hotel, really nice staff, very comfy bed and breakfast was the best.
We had a really lovely welcome from the moment we entered the hotel. All the staff are very friendly and helpful. Our room was beautiful, one of the nicest ones we have stayed in and we have travelled all over the world. The room was super clean, bed very comfy and the bathroom was perfect. Fantastic ...
Great location on the docks. Clean up to date room. Laundry facility need a few more machines and up graded dryers. Breakfast being included is a plus.
Quick easy check-in and a warm welcome; room provided everything expected with a good-sized bath towel; breakfast menu was extensive, vacant tables clean and ready every day and friendly welcoming service. Then again, for that money I'd expect nothing less.
Great hotel, great view of Albert Dock. Really friendly staff and great location for Liverpool City