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The hotel is well managed. It is very clean and tidy. Three of us were staying in a 3 people bedroom and the room size is still reasonable. We stayed on the 5th floor and can have a good view outside. Breakfast is the typical English breakfast and tasting good. The hotel is at the Albert Dock, only ...
The hotel was clean, the breakfast was set up was good and the location very close to the city centre and Albert Dock. The staff were on the whole friendly and courteous but this was ruined by the two most horrendously rude individuals I have ever encountered in all my travels, especially the night/shift ...
Friendly, helpful staff, a central location (easy walk to dining, shopping, museums), and very pleasant room. Be careful of the slippery bathtub, though! Ask for a bath mat if you have mobility issues. I wish I had known about their Kensington location. I'd have stayed with them in London, too.
No mirror in bedroom except next to entrance door which was dark with no plug so no choice other than get ready in bathroom which is inconvenient. No plug near desk therefore have to boil kettle on the floor which is dangerous.
I have only good things to say about the staff, from reception, restaurant to John who took care of my car. All exceptional. The room was all we could wish for. My only complaint was the inordinate amount of time it took to serve a meal outside on Saturday lunchtime [8th July], and the fact that ...
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