Lovely hotel and room good. However, checked in by a female receptionist who didn't know how to smile and make you feel welcome. The other female receptionist was the same. However on checkout it was a very different story and the male receptionist couldn't have been nicer. The rest of the staff ...
Clean hotel, room lay out isn't great but for one night doesn't make a huge difference. Walking distance to most things.
Lovely hotel near all the tourist attractions and shops. Room was clean and bed was perfect. Staff couldn't have been more helpful. Will definitely use this hotel next time we go to Liverpool.
The staff are really hospitable and can’t do enough.
Stayed there a couple of times ,practical for traveling and early flights out , will return soon i hope
Great hotel for exploring liverpool. close to shops clubs. restaurants .only problem not enough space at breakfast time .
Good and consistent standard and well sppointed for Liverpool 1
Very nice stay welcoming staff and good food good price
This is a nice American style hotel set in the NW of the UK. The rooms are nice, the plumbing excellent, and the bar lively and with great staff.