8/10 Good
Lisa Jane
Travelled with family
16 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Aventuras is a very nice resort.
Pros:
1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly.
2. Staff very responsive if called for assistance (they respond within minutes)
3. Our room was always ready and taken care of (Thank you Maria - you are tops)
3. Very clean and well maintained
4. Explorer Club for kids (we had our 9 yo -she loved that)
5. Enclosed bay for swimming and snorkeling
6. plenty of lounges available by pools and beach
Cons:
1. Food was ok but not what expected as compared to other resorts (we have stayed at several)
2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van.
3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
Lisa Jane
Stayed 7 nights in Jun 2024