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"Very safe and welcoming"

"This RIU is definitely a favorite of mine. The location is perfect, the beach is beautiful, and the staff go above and beyond."

"Friendly employes..everiones os very nice"

"Nice staff, very clean "

"I recently stayed at The Royal Hideaway in Playa del Carmen, and it was truly an unforgettable experience. From the moment we arrived, the staff made us feel welcomed and well taken care of. The resort itself is stunning tucked away in a peaceful, adults-only setting with beautifully maintained grounds, private beach access, and luxurious amenities throughout. The food and drinks were top-tier. Every restaurant on site offered a different culinary experience, and the service was consistently attentive and friendly. Whether we were lounging by the pool, enjoying dinner by the beach, or grabbing a drink at the bar, the team went above and beyond to make sure everything was perfect. Our room was spacious, spotless, and beautifully designed, with a comfortable bed and a view that made it hard to leave. I also appreciated the little details like turndown service and daily restocking of the mini bar. The vibe at the resort is quiet, classy, and ideal for couples or anyone looking for a relaxing, all-inclusive getaway without the loud party scene. We left feeling refreshed and already planning our return. If you’re thinking about booking, do it you won’t regret it. "

"I loved the hotel and the staff was very friendly. The food was good especially the steak house. The swim bars were to die for, it was amazing. The Riu party was a special treat and the show was gorgeous. I'll stay here again."

"I like everything "

"Great service friendly people shopping area around great vibes"

"A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you!"