"Hotel felt like is was 2004, it’s a 2 star not a 4. While the view of the bridge is fantastic the rooms are not. No aircon or heating, no minibar or fridge and the bed has the qualities of a wood plank. The bathroom had wood falling apart and tiles that are clearly the original form when the place was built. Would avoid when comparing to any other 4 star hotel"
"I found the hotel to be in an excellent location i.e. walkable to many attractions. Transportation and eating options are also close by. The staff is friendly and accommodating.
The only negative worth mentioning would be the security staff. When returning to the hotel in the early evening, security staff members are inside the doors where they are unfriendly and look at you as something other than valued guests. They alone will cause me to pause before selecting this hotel on a return visit to London."
"Really cool hotel with an amazing location. Great fun to walk along the Thames. Near the train. Walkable to the Globe Theatre which we really enjoyed.
The bar has a cool vibe and great bites to eat. "
"This is the worst hotel I have ever stayed in
No windows still under construction
My room didn’t get cleaned once in my 7 night stay
I asked 3 seperate times for a clean and new towels and was told we only clean after 5 nights
Signage terrible
No staircase to get yo and down to avoid waiting for lifts
Very disorientating as there is no natural light anywhere.. feels like a bunker"