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The Chelsea Harbour Hotel and Spa

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Pool
Indoor pool
Balcony
Balcony

Overview of The Chelsea Harbour Hotel and Spa

VIP Access

The Chelsea Harbour Hotel and Spa

5.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing
Map
Chelsea Harbour, London, England, SW10 0XG

Explore the area

  • Popular LocationNatural History Museum5 min drive
  • Popular LocationClapham Common7 min drive
  • Popular LocationRoyal Albert Hall12 min drive
  • AirportLondon (LHR-Heathrow)33 min drive

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About this area

London

The Chelsea Harbour Hotel and Spa is located in Chelsea Harbour, a neighbourhood in London, and is near a metro station and on the waterfront. Buckingham Palace and Big Ben are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or O2 Arena.
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Map

What's nearby

  • Natural History Museum - 5 min drive
  • Clapham Common - 7 min drive
  • Kensington Palace - 8 min drive
  • Royal Albert Hall - 12 min drive
  • Hyde Park - 12 min drive

Getting around

  • London Imperial Wharf Station - 3 min walk
  • Fulham Broadway Underground Station - 15 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • Lots Road - 2 min walk
  • Harris & Hoole - 5 min walk
  • Chelsea Ram - 5 min walk
  • Chutney Mary - 7 min walk
  • Exotikka of India - 8 min walk

About this property

The Chelsea Harbour Hotel and Spa

Luxury London hotel in Chelsea Harbour, near Natural History Museum
Along with a marina, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Chelsea Harbour Hotel and Spa offers 158 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. This London hotel provides complimentary wired and wireless Internet access.

Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Blue Harbour Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 24-50.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Marina on site
  • Rooftop terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • In-room dining only

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 December to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 48.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between GBP 24 and GBP 50.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The cost of an extra bed does not include breakfast.
Children are permitted in the spa from 9:30 AM to noon and 3-5 PM daily.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Chelsea Harbour Wyndham
Chelsea Wyndham Harbour
Wyndham Chelsea Harbour
Wyndham Chelsea Harbour Hotel
Wyndham Chelsea Harbour Hotel London Grand
Wyndham Grand London Chelsea Harbour
Wyndham Harbour Chelsea
Wyndham London Grand Chelsea Harbour
Wyndham Grand London Chelsea Harbour Hotel London
Chelsea Harbour Hotel
Chelsea Harbour
The Chelsea Harbour Hotel London, England
The Chelsea Harbour Hotel
The Chelsea Harbour Spa London
The Chelsea Harbour Hotel and Spa Hotel
The Chelsea Harbour Hotel and Spa London
The Chelsea Harbour Hotel and Spa Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 542 out of 999 reviews
5 - Excellent 54%
Rating 4 - Good. 241 out of 999 reviews
4 - Good 24%
Rating 3 - Okay. 98 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 56 out of 999 reviews
2 - Poor 6%
Rating 1 - Terrible. 62 out of 999 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location on the Themes was fabulous. We visit London every 2 years and have been in numerous hotels. This has become our favorite now. It is due mainly to a professional, courteous, friendly, and accessible staff.
Stayed 11 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The property and location is good, albiet we found it strange that ferries were not operating at weekends. The room we were allocated was tired and in need of refurbishment. In particular the carpet near the hairdrier was quite stained and dirty. Overall the hotel is kverpriced.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
The room needs some maintenance. New carpet needed and sink facet leaked. Shower should be bigger. It’s time to spend some capital.
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym had broken equipment and the steam room needs some eucalyptus and it it did not smell clean otherwise the rooms were nice however they did not have any hot water the last day we were there
Stayed 2 nights in Jun 2022