Search Hotels Near Imperial Fields, London

"Vijay, porter in reception was super helpful."

"Breakfast buffet was great, room was a bit small but perfect for solo traveler. Location was perfect ! Nightlife is literally walkable ! Theatres are walkable! Restaurants are walkable! Hotel is super clean , nice cute gym! Would definitely recommend! "

"Loved the location & amenities."

"Excellent location & reasonable price for the area. Some great pubs within walking distance. Hotel doesn’t really have any amenities, breakfast was at another building & wasn’t great with quality of breakfast & choice poor."

"The common areas were very nice; well maintained and quite nice. My concern was with the room itself. There just seemed to be a lack of “care.” When we checked in there was a half-eaten bag of nuts on the bathroom counter and several of those nuts were scattered on the floor in the bedroom. We appreciated the large flat screen TV but where it was placed obscured artwork on the wall behind it - nothing terrible, but it just seemed to indicate a lack of attention. Lastly, it didn’t appear the exterior windows had been cleaned in years…."

"I arrived into London on an early flight so went straight to the hotel where I was told my room was ready. Then I was told that if I wanted to check-in I would have to pay an additional £55! I went to work and returned at 4pm and check-in was an absolute disaster - I was passed between 3 different receptionists. I eventually got to my room at 4.45pm. Have been using this hotel for almost 20 years and every year the service level declines which is so disappointing!"

"Excellent staff, well located, clean. "

"😊"

"We booked this hotel based on the wonderful description and photographs advertised on their website for our 30th Wedding Anniversary. WE WERE BITTERLY DISAAPOINTED. Firstly, we were warmly welcomed and allowed to access our room earlier than expected. The receptionist asked for payment which we were sure we had already paid via Hotels.com? We were looking forward to booking dinner that Friday evening but were told that the restaurant shuts at 3pm. That was the first disappointment. We later managed to locate an available restaurant along the Kings Road although many were already fully booked. That evening we came back to spend time in their lounge and bar. When we asked the receptionist where we should be heading, she informed us that there wasn't a bar or a lounge for guests staying at their hotel, despite advertising a stunning bar on their website! Apparently, the bar/lounge had been shut for a year and still, this is shown as a facility on their website. We find this an appalling and totally misleading marketing strategy which we feel needs to taken further. With regard to our payment; we were able to confirm with Sloane Place that we already paid for hotel via Hotel.com 6 weeks prior. Despite several reassurances, we have yet to receive a refund for the duplicate payment. We feel absolutely MIS-SOLD and this one night stay ruined what should have been a wonderful celebration in a top class hotel."