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Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.0 out of 5 Very good
394 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationClapham Common16 min drive
Popular LocationEventim Apollo22 min drive
Popular LocationHampton Court Palace29 min drive
AirportLondon (LGW-Gatwick)36 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Standard Room

    4.2/5 guest room rating

    Room amenities

    • 238 sq ft
    • Sleeps 2
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, Non Smoking

    Room amenities

    • 238 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    Room amenities

    • 238 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking (Feature)

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Non Smoking (Feature)
  • Room, 1 Double Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking

About this area

Sutton

Located in Sutton, Holiday Inn London - Sutton is in the city centre and near a train station. Hampton Court Palace and Hampton Court are notable landmarks, and the area's natural beauty can be seen at Clapham Common and Kensington Gardens. Travelling with kids? Don't miss Chessington World of Adventures and Stamford Bridge Stadium.
Visit our Sutton travel guide
View in a map
Popular Location

What's nearby

  • Clapham Common - 16 min drive
  • Eventim Apollo - 22 min drive
  • Royal Botanic Gardens, Kew - 24 min drive
  • Hampton Court Palace - 29 min drive
  • Natural History Museum - 55 min drive

Getting around

  • Mitcham Tram Station - 6 min drive
  • Sutton Station - 7 min walk
  • AirportLondon (LGW-Gatwick) - 36 min drive

Restaurants

  • The Junction Restaurant — 1 min walk
  • The Moon on the Hill - 3 min walk
  • All Bar One - 4 min walk
  • Papaya - 4 min walk
  • Number One Thai - 4 min walk

About this property

Holiday Inn London - Sutton

Family-friendly Sutton hotel in Sutton West with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a spa tub are on-site. All 119 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus complimentary wireless Internet access and flat-screen TVs with digital channels. 24-hour room service, pillow menu and portable fans are among the other amenities available to guests.
Holiday Inn London - Sutton offers 119 forms of air-conditioned accommodation with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

This Sutton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 8 per day
  • Parking height restrictions apply

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 8 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukranian

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference space (480 square feet)

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Portable fan

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 13 2020 to December 25 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Business centre
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 8 per person (approximately)
  • Self-parking fee: GBP 8 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday London Sutton Sutton
Holiday Inn London - Sutton Hotel
Holiday Inn London - Sutton Sutton
Holiday Inn London - Sutton Hotel Sutton

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn London - Sutton and receive a full refund?
Yes, Holiday Inn London - Sutton offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn London - Sutton cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn London - Sutton have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Holiday Inn London - Sutton pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn London - Sutton?
Self-parking is available for GBP 8 per day.
What time is check-in at Holiday Inn London - Sutton?
Check-in is from 3:00 PM to anytime. Early check-in is available for a fee of GBP 25 (subject to availability).
What time is check-out at Holiday Inn London - Sutton?
Checkout is at noon. Late checkout is available for GBP 25.00 (subject to availability).
Where is Holiday Inn London - Sutton located?
Located in the shopping district, this family-friendly hotel is within 9 mi (15 km) of Surrey Hills, Chessington World of Adventures and Hampton Court. Clapham Common and O2 Academy Brixton are also within 9 miles (15 km). Sutton Station is 7 minutes by foot and West Sutton Station is 13 minutes.
4.0
Very good
394 reviews
5 - Excellent
129
4 - Good
180
3 - Okay
55
2 - Poor
25
1 - Terrible
5

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn is a standard hotel that does the job. The family room was a good size with two double beds. The location is close to the main strip of Sutton restaurants. They haven't managed to re-open most of the facilities, so no pool, no gym, no bar, no restaurant. This is a shame as other hotels have opened theirs. The breakfast is very limited and delivered to your room in a paper bag, It is technically a breakfast but only just. The other negative was that my daughter got a load of bites off something living in the bed. Feels like they could do better if their heart was in it.
Stayed 1 night in Aug 2020

4/5 Good

Stayed 2 nights in Jul 2020

3/5 Okay

Stayed 1 night in Jul 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
holiday Inn Sutton
Welcoming comfortable hotel providing all the facilities I wanted.
Stayed 1 night in Mar 2020

3/5 Okay

Stayed 1 night in Feb 2020
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