Holiday Inn London - Sutton, an IHG Hotel

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Holiday Inn London - Sutton, an IHG Hotel

Holiday Inn London - Sutton, an IHG Hotel

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Gibson Road, Sutton, England, SM1 2RF

Explore the area

  • AirportLondon (LGW-Gatwick)38 min drive
  • Popular LocationHyde Park55 min drive
  • Popular LocationBig Ben61 min drive
  • Popular LocationTower Bridge64 min drive

Choose dates to view prices

About this area

Sutton

Holiday Inn London - Sutton, an IHG Hotel is located in Sutton West, a neighbourhood in Sutton, and is in a shopping district and near a train station. Hampton Court Palace and Houses of Parliament are notable landmarks, and the area's natural beauty can be seen at Surrey Hills and Clapham Common. Travelling with kids? Don't miss Chessington World of Adventures and Natural History Museum.

What's nearby

  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 32 min drive
  • Hyde Park - 55 min drive
  • Big Ben - 61 min drive
  • Tower Bridge - 64 min drive

Getting around

  • Morden Underground Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • Papaya - 4 min walk
  • Starbucks - 4 min walk
  • Poppins Restaurant - 4 min walk
  • Finnigans Fish & Grill - 5 min walk
  • Slug & Lettuce - 5 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Family-friendly Sutton hotel in Sutton West with full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Holiday Inn London - Sutton, an IHG Hotel offers 119 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages spoken

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 8 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (480 square feet)
  • Meeting rooms - 8

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Portable fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 8 per person (approximately)
  • Self-parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday London Sutton, An Ihg
Holiday Inn London Sutton an IHG Hotel
Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 171 out of 494 reviews
5 - Excellent 35%
Rating 4 - Good. 216 out of 494 reviews
4 - Good 44%
Rating 3 - Okay. 65 out of 494 reviews
3 - Okay 13%
Rating 2 - Poor. 32 out of 494 reviews
2 - Poor 6%
Rating 1 - Terrible. 10 out of 494 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are extremely kind and nice swimming pool and saunas. Reasonable price.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Nicely presented
Stayed 1 night in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Generally lovely staff. A pleasant stay.
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting family and friends. Some of the rooms are getting a bit tired looking, but they’re working on that. Excellent and friendly staff more than make up for a lick of paint See you again
Stayed 2 nights in Mar 2022