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Overview of Holiday Inn Express London - Croydon

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Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Holiday Inn Express London - Croydon

3 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationClapham Common17 min drive
    Popular LocationSt. Thomas' Hospital24 min drive
    Popular LocationWestminster Abbey24 min drive
    AirportLondon (LHR-Heathrow)63 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed, Mar 25 2020 - Mon, May 31 2021.

About this area

Croydon

Holiday Inn Express London - Croydon is located near the boardwalk and in an area with good shopping. Borough Market and Covent Garden Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at The Oval, or consider Piccadilly Theatre for a night out. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Clapham Common - 17 min drive
  • St. Thomas' Hospital - 24 min drive
  • Westminster Abbey - 24 min drive
  • Westminster Bridge - 24 min drive
  • Big Ben - 24 min drive

Getting around

  • Church Street Tram Station - 3 min walk
  • West Croydon Station - 8 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • BRGR & BEER - 3 min walk
  • Scrumpchinos - 3 min walk
  • Matthews Yard - 3 min walk
  • Kokoro - 3 min walk
  • Mexway Mexican Grill - 3 min walk

About this property

Holiday Inn Express London - Croydon

3-star Croydon hotel in London Borough of Croydon with free breakfast
A bar/lounge, a business centre and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All rooms are individually decorated and feature free WiFi, free wired Internet and hairdryers. Guests can enjoy heated floors, and other standard amenities include coffee makers, pillow menu and flat-screen TVs.
Holiday Inn Express London - Croydon offers 156 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking available (GBP 10.00 per day)

Food and drink

  • Free breakfast available
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Afrikaans
  • English
  • French
  • Hindi
  • Hungarian
  • Irish
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 2 PM - 2 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 March 2020 to 31 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: GBP 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: GBP 10.00 per day
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Croydon Holiday Inn Express
Croydon Holiday Inn Express London
Holiday Inn Express Croydon
Holiday Inn Express Croydon London
Holiday Inn Express London Croydon
Holiday Inn Express London Hotel Croydon
Express London Croydon
Holiday Inn Express London Croydon Hotel Croydon
Holiday Inn Express London Croydon Hotel
Express London Croydon Croydon
Holiday Inn Express London Croydon
Holiday Inn Express London - Croydon Hotel
Holiday Inn Express London - Croydon Croydon
Holiday Inn Express London Croydon an IHG Hotel
Holiday Inn Express London - Croydon Hotel Croydon

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 199 out of 988 reviews
5 - Excellent 20%
Rating 4 - Good. 453 out of 988 reviews
4 - Good 46%
Rating 3 - Okay. 222 out of 988 reviews
3 - Okay 22%
Rating 2 - Poor. 79 out of 988 reviews
2 - Poor 8%
Rating 1 - Terrible. 35 out of 988 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Only stayed one night out of the seven we were suppose to stay because of Covid 19 The room was a mess ripped mattress on the sofa bed horrible Didn’t make the bed like we asked ahead of time Didn’t give us a refund when we had to go home due to Clovid would not recommend this place to anyone
Stayed 6 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My prominent memory is friendly staff
The best asset of this hotel is the staff- particularly Nicky who greets everyone at breakfast as though they are her personal guests. Good location for links to central London.
Stayed 3 nights in Mar 2020

3/5 Okay

Weekend Stay
It was an ok stay for the weekend, the only thing is that the hotel was on a side street as if deliveries could be made to stores which I did not like and there was not sufficient parking, it was on a first come first serve basis (6 bays). They did have some drilling going on in the hotel which I found quite inappropriate especially if you are a paying guest. overall the staff were very nice and so was the breakfast.
Stayed 2 nights in Mar 2020

3/5 Okay

Travelled with family
The staff were lovely, when you could get their attention. Late check in, rang the buzzer but got no ones attention though I could see three staff members. Two watched us (from the reception desk) walk over to the bar but no one came over to serve us a drink (until 10 minutes later when I went and got someone). The next morning called for an extra towel and it took an hour to get (two towels left for three people in a room). Sofa bed un-level; higher in the middle than both ends - comfortable otherwise. Toilet flush needed pumping a few times before I would go.
Stayed 1 night in Feb 2020

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Basic hotel - being refurbed!
Hotel was being refurbished - which was not advertised until arrival. First room stank of glue fumes (new carpet). Got moved and the second room was ok. Hotel is very tired and dilapidated. Rooms have basically no soundproofing - I heard literally every word from next door. Breakfast was not great - build a bap, sausage/bacon/scrambled egg/beans were the hot options. No veggie or vegan alternatives for the hot food. Had to ask for soya milk every day. Orange/apple juice machines were always empty. Croissants and baps were hard/dry; but the mini muffins and sliced bread were ok. Not amazing, but not awful. I wouldn’t rush back.
Stayed 7 nights in Feb 2020