Title: Eden Plaza Kensington Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=55002&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eden Plaza Kensington Guests relax with coffee in hand or enjoy evening strolls around nearby Hyde Park while experiencing attentive service from the knowledgeable concierge team ## Photo gallery for Eden Plaza Kensington ![Front of property – evening/night - Eden Plaza Kensington (London)](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/b4953612.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail - Eden Plaza Kensington (London)](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/7beac314.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast (GBP 9.95 per person) - Eden Plaza Kensington (London)](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/3004dfee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Economy Twin Room, 1 Bedroom, No Windows | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board - Eden Plaza Kensington (London)](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/e2210b94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Eden Plaza Kensington (London)](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/e9f32a2a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Eden Plaza Kensington offers a peaceful haven in London's vibrant center. Start your day with a satisfying breakfast, unwind with drinks at the bar, or enjoy a meal at the restaurant. Practical amenities include dry cleaning and luggage storage for a hassle-free stay. ## Reviews 7.8 Good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services - Bar ## Room options ### Check availability for these dates Tonight [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=55002&PinnedHotelID=55002&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Single Room ![View from room](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/7f3ed663.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - 75 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/b69daea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - 108 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for City Twin Room ![ City Twin Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/2aefe91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Twin Room ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - 140 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Economy Single Room, 1 Single Bed, No Windows ![Economy Single Room, 1 Single Bed, No Windows | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/bc854886.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room, 1 Single Bed, No Windows ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - Sleeps 1 - 1 Single Bed ### View all photos for Triple Room, Multiple Beds ![Triple Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/09d50e35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - Sleeps 3 - 1 Large Single Bed and 1 Single Bed ### View all photos for Quadruple Room, Multiple Beds ![Quadruple Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/3e87620a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Multiple Beds ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Small Double Room, 1 Large Single Bed ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/856e0054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Double Room, 1 Large Single Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - City view - Sleeps 2 - 1 Double Bed ### View all photos for City Double Room, 1 Double Bed ![City Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/4f65fd1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - Sleeps 2 - 1 Double Bed ### View all photos for Executive Double Room, 1 Double Bed ![Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/7bb621ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - Sleeps 2 - 1 Double Bed ### View all photos for Executive Twin Room, 2 Single Beds ![Executive Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55100/55002/0df4b1a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Single Beds ### Highlights Air conditioning LED TV Hypo-allergenic bedding Private bathroom Hairdryer Electric kettle Cable channels Desk - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Suite | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/891100/891023/5b19d8e4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Croydon Aerodrome Hotel by Sunday Waddon - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Eden-Plaza-Kensington-Hotel.h55002.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Eden-Plaza-Kensington-Hotel.h55002.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, Eden Plaza Kensington is near the airport and near a metro station. Notable landmarks in the area include Buckingham Palace and Oxford Street, and travellers wishing to experience a bit of culture can try Natural History Museum. Enjoy an event or a match at Stamford Bridge Stadium, and consider making time for London Eye—a top attraction that's not to be missed. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49511%2C-0.17941&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p5W91kVJk-uNVIEx8WAVriyIi4s=) 68-69 Queen's Gate, South Kensington, London, England, SW7 5JT ### What's nearby - ![Natural History Museum in London](https://images.trvl-media.com/place/6188004/bcc05b48-5bb8-44b8-8b76-e80154c6a194.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cromwell Road 1 min walk \- 0.1 miles - ![The Royal Albert Hall entrance statue at south Kensington as seen on a sunny spring morning](https://images.trvl-media.com/place/6079005/8e88493c-0658-405d-9c80-158fb50fe17b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Imperial College London 4 min walk \- 0.3 miles - ![London Natural History Museum featuring interior views, heritage elements and heritage architecture](https://images.trvl-media.com/place/501537/7cc95c57-5700-42fa-af0e-bafae1a14724.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Natural History Museum 4 min walk \- 0.3 miles - ![Kensington High Street featuring street scenes and heritage architecture](https://images.trvl-media.com/place/6145129/ed984660-ce03-43c4-9661-01da6ed7cbf3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kensington High Street 9 min walk \- 0.5 miles - ![Hyde Park featuring a garden, a river or creek and watersports](https://images.trvl-media.com/place/507738/66d59579-a9fc-4a02-8886-325e585c864b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hyde Park 12 min walk \- 0.7 miles ### Getting around - West Brompton Station 3 min drive - Gloucester Road Underground Station 3 min walk - London (LCY-London City) 66 min drive ### Restaurants - Fait Maison 5 min walk - Caffè Nero 5 min walk - Starbucks 3 min walk - The Stanhope Arms 4 min walk - Fraser Suites Queens Gate 1 min walk ## About this property ### Eden Plaza Kensington Hotel near Natural History Museum Located close to Hyde Park and Stamford Bridge Stadium, Eden Plaza Kensington provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi. Other perks at this hotel include: - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - Tour/ticket information, bike parking and coffee/tea in reception - Luggage storage, a lift and a front desk safe Room features All 80 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 22-inch LED TVs with cable channels - LED light bulbs, heating and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/5000000/4440000/4431600/4431503/07d0aaf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO London Luton Luton - Parking included - Free Wi-Fi - Breakfast available - Bar 6.4 697 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=4431503&PinnedHotelID=4431503&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/72000000/71410000/71400900/71400832/d33385f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Budget Stansted Bishops Stortford Bishop's Stortford - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=71400832&PinnedHotelID=71400832&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11290000/11282100/11282003/4d389090.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlin Apartments Stratford Stratford - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Offsite parking available (GBP 50 per day) - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Limited on-site parking ### Food and drink - Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance ### More - 7 floors - Built in 2010 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 22-inch LED TV with cable channels ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 3:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 50 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Renovations and closures This property is closed from 25 April 2023 to 30 April 2024 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children - Airport shuttle fee: GBP 99 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: GBP 99 (one-way), (up to 10 years old) - Nearby parking fee: GBP 50 per day (328 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out fee: GBP 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited Safety features at this property include a smoke detector and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Eden Plaza Eden Plaza Hotel Eden Plaza Hotel London Eden Plaza London Hotel Eden Plaza Eden Plaza Kensington Hotel London Eden Plaza Kensington London, England Eden Plaza Kensington Hotel Eden Plaza Kensington Eden Plaza Kensington Hotel Eden Plaza Kensington London Eden Plaza Kensington Hotel London ## Frequently asked questions ### Is Eden Plaza Kensington pet-friendly? ### How much is parking at Eden Plaza Kensington? ### What time is check-in at Eden Plaza Kensington? ### What time is check-out at Eden Plaza Kensington? ### Does Eden Plaza Kensington provide a shuttle to the airport? ### Where is Eden Plaza Kensington located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Eden Plaza Kensington Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 238 8 - Good 400 6 - Okay 164 4 - Poor 54 2 - Terrible 34 ## Reviews ### 8/10 Good #### Kadriia 5 Nov 2021 not bad ##### Kadriia Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Tiffany 26 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again. ![Outside](https://a.travel-assets.com/ugc/hotel-reviews/812A0FA4B96C0FCC9BB0D40DC4B91D5FEE01B5481632681249217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bed](https://a.travel-assets.com/ugc/hotel-reviews/2D731EAFE89EE29948940B3FFAA7347036C2441E1632681248915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/12B1CFA1135F082BF87DB1DE719299B225666F5E1632681249617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/F840279AF87329EF850962B797A23F74A08A4F281632681249536.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tiffany Stayed 18 nights in Jun 2021 ### 10/10 Excellent #### Nawaf 6 Jul 2021 Liked: Staff & service Disliked: Property conditions & facilities, room comfort The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms. ##### Nawaf Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### James 5 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good London Hotel As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again. ##### James Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller 5 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful front of house staff and location is great. Would stay again. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Simon 2 Jul 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### My Stay at Eden Plaza Kensington From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me! ##### Simon Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller 1 Jul 2021 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 6/10 Okay #### Valentin 1 Jul 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### beware of tiny family rooms Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night. ##### Valentin Stayed 1 night in Jun 2021 ### 6/10 Okay #### john 29 Jun 2021 Liked: Cleanliness, staff & service, room comfort Very small room but clean and in a great position ##### john Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Emily 27 Jun 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad experience The service was not good The tv was glitchey on every channel The shower leaked everywhere and flooded the bathroom The bath taps were very loose I cut my leg on the toilet roll holder as tmits over the top of the toilet Live socket with no wire for the kettle ![](https://a.travel-assets.com/ugc/hotel-reviews/29D453552E9E27E0C045D966DC3F4099BBD83C521624816533340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5CB02F953F353005AA8943B3DE54D9631742EE301624816543864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BCB4D2FC85300B89765D224A932E6B6C2810995D1624816553114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CFF7D11D6F9CE43D7C3B2A6C4DB01A7B8BE27C3B1624816565046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Nathan 27 Jun 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Great location. Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again. ##### Nathan Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Roel 25 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love it here An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month. ##### Roel Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller 24 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful and nice ##### Verified traveller Stayed 1 night in Jun 2021 ### 6/10 Okay #### Verified traveller 21 Jun 2021 Liked: Cleanliness, staff & service The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price. ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Sean 21 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Good Good no frill and no bar because of COVID but clean and comfortable ##### Sean Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Paul 20 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay ##### Paul Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller 17 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good attitude to welcome guests. ##### Verified traveller Stayed 9 nights in Jun 2021 ### 2/10 Terrible #### hiu tung 16 Jun 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### worst hotel ever staff attitude was bad, bed is super soft and uncomfortable, the view is bad ##### hiu tung Stayed 1 night in Jun 2021 ### 6/10 Okay #### Marcus 15 Jun 2021 Liked: Room comfort Disliked: Staff & service #### Great location for tourists An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right. ##### Marcus Stayed 9 nights in Jun 2021 ### 8/10 Good #### Verified traveller 14 Jun 2021 Liked: Cleanliness It’s Chinese government’s territory. Full of wumao, propaganda, defamation and poison gas. Fixing ventilation and air con doesn’t help because they put gas in corridor. Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand. Police not picking up call & idk what is the reception doing. Security depends on attitude, not tools. ##### Verified traveller Stayed 13 nights in May 2021 ### 6/10 Okay #### Liam 14 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Room was too hot and couldn't control air con Overall the hotel was nice. The only thing was that it didn't say in the description that it's a small double bed otherwise I would've got the twin room. Air con was controlled by the reception so we couldn't turn it on or control it from the room which was ridiculous cos it was really hot at night even though I went down to ask to turn the aircon up cos it was too hot. The morning when we was checking out the air con was turned off at 7am and we had to ring and ask them to turn it back on. It seemed ridiculous why we couldn't just control it from the room since we couldn't sleep where it was too hot in the room at night. The air con only went on for 10mins every hour. ##### Liam Stayed 2 nights in Jun 2021 ### 6/10 Okay #### Viviane 8 Jun 2021 Disliked: Room comfort #### Noiser than expected. This hotel is located on the corner of a very busy road. The traffic is intense at day and night, either on a week or weekend day. The windows are not double glazed. Car noises coming from the road do disturb, especially if you are a light sleeper. The bed was comfortable and clean. The towel hangers and the shower head are too high. An additional small and mobile shower would be helpful. The water pressure is good, though. The sink is too small. The receptionists were friendly, polite and professional. ##### Viviane Stayed 2 nights in Jun 2021 ### 6/10 Okay #### L 6 Jun 2021 Breakfast should be available. ##### L Stayed 4 nights in May 2021 ### 10/10 Excellent #### Christopher 6 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value Excellent value hotel in a great location. Functional room with comfortable bed. ##### Christopher Stayed 2 nights in Jun 2021 ### 8/10 Good #### Stephen 6 Jun 2021 Liked: Staff & service, room comfort Hotel was great for the price only thing I would suggest is getting the carpets cleaned and the shower head other than that could not fault ur bargain and only a short 5 mins stroll to Gloucester Road tube and bus stop outside ##### Stephen Stayed 1 night in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Hyatt House London Stratford](https://www.expedia.co.uk/London-Hotels-Hyatt-House-London-Stratford.h4823071.Hotel-Information) > > [Staycity Aparthotels, London, Heathrow](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-London-Heathrow.h5025535.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [The Clarendon Hotel - Blackheath](https://www.expedia.co.uk/London-Hotels-The-Clarendon-Hotel-Blackheath.h916270.Hotel-Information) > > [Plaza London Hotel](https://www.expedia.co.uk/London-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) > > [The Greenwood Hotel by Wetherspoon](https://www.expedia.co.uk/London-Hotels-The-Greenwood-Hotel-By-Wetherspoon.h48465856.Hotel-Information) > > [Maldron Hotel Finsbury Park, London](https://www.expedia.co.uk/London-Hotels-Maldron-Finsbury-Park-London.h92328087.Hotel-Information) > > [Ruby Zoe Hotel London](https://www.expedia.co.uk/London-Hotels-Ruby-Zoe-Hotel-London.h87843675.Hotel-Information) > > [Ibis Budget London Whitechapel - Brick Lane](https://www.expedia.co.uk/London-Hotels-Ibis-Budget-London-Whitechapel-Brick-Lane.h29134898.Hotel-Information) > > [Safestay London Kensington Holland Park](https://www.expedia.co.uk/London-Hotels-Safestay-Holland-Park.h12706774.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [London Wembley International Hotel](https://www.expedia.co.uk/London-Hotels-London-Wembley-International-Hotel.h890560.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.co.uk/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Wembley Park Hotel](https://www.expedia.co.uk/London-Hotels-Wembley-Park-Hotel.h17816788.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Golders Green Stays](https://www.expedia.co.uk/London-Hotels-Golders-Grenn-Stays.h93467119.Hotel-Information) > > [City Courtyard Apartments & Penthouse](https://www.expedia.co.uk/London-Hotels-City-Courtyard-Apartments-Penthouse.h12433631.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.co.uk/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Point A Hotel - London, Canary Wharf](https://www.expedia.co.uk/London-Hotels-Point-A-Hotel-London.h9080289.Hotel-Information) > > [DoubleTree by Hilton London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Heathrow-Airport.h55006.Hotel-Information) > > [Sanctum London Regents Park](https://www.expedia.co.uk/London-Hotels-Sanctum-International-Regents-Park.h78257352.Hotel-Information) > > [Staycity Aparthotels, London, Greenwich High Road](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-Greenwich-High-Road.h7065398.Hotel-Information) > > [Radisson Blu Hotel, London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Hotel-Conference-Centre.h12391.Hotel-Information) ---