Search Hotels Near Kaan Luum Lagoon, Tulum

"Great people"

"Property was extremely beautiful. Very peaceful and must for relaxation. Manager was very polite and helpful. Gave us all the recommendations regarding restaurant and vegan food"

"Everything about this place is beautiful! Highly recommend. Staff is amazing and the ambiance is everything you’re looking for"

"Amazing scenery, very up kept amazing staff. "

" everything was great from the food to the rooms, property & beach and location i wouldn’t change a thing"

"Superb Hotel , Restaurant ,Decor and Staff , Top Tier ! 5 star treatment indeed. My suite was completely spotless and impeccable minimalist design. ⭐️⭐️⭐️⭐️⭐️"

"This was excellent value for Tulum. It’s listed as 5-star on Expedia, but I’d say it’s a very good 4-star stay and I would definitely rebook next time I’m in Tulum. Arrival was easy – an InDrive from the main strip cost around 100 MXN. The road in is a little rocky, but manageable. Check-in was quick with a coded entry system, though I was still personally greeted on arrival, which was a lovely touch. The room was spacious, clean and well equipped. The bed was exceptionally comfortable and I slept incredibly well every night. There’s a small but useful fridge, a safe, a good kitchen and reliable WiFi. Water pressure and temperature were both very good. Phone signal in the area is poor, but that isn’t the property’s fault. A real highlight was having a private pool on the balcony, plus there is also a rooftop communal pool with large loungers and day beds. Gerardo was fantastic throughout – friendly, responsive and always happy to help on WhatsApp. Cleaning and fresh towels can be arranged easily and I was also allowed a late check-out. Only minor improvements: there was a little rust/limescale in the bathroom, the towels could be replaced and body lotion alongside the otherwise premium toiletries would make it feel even closer to 5-star!"

"Out over all stay was good.. the only thing i got to say is that we got bit up alot in bed, due to ants crawling everywhere. Also i was so excited to use the balcony hot tub but it was really dirty like super dirty & it had an awful smell coming out of it. Other than that the stay was good, the neighborhood we adored & the people around was super nice & friendly. The scenery was so beautiful! "

"We thoroughly enjoyed the layout of the property, the choice of 2 balconies and the roof top to spend time on. The area if very quiet. We ate at the newly opened restaurant on site and the pizza was fantastic. "