Title: Casa Gitano Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Gitano Travelers find their own private slice of paradise at this beachfront retreat, where refreshing cocktails from the beach bar enhance the blissful relaxation. ## Photo gallery for Casa Gitano ![OCEANFRONT VILLA WITH PRIVATE POOL | View from room - Casa Gitano (Tulum)](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/b4fab89b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Casa Gitano (Tulum)](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/8615dcaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![OCEANFRONT VILLA WITH PRIVATE POOL | Premium bedding, down duvets, memory-foam beds, minibar - Casa Gitano (Tulum)](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/de9e5ee6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![OCEANFRONT VILLA WITH PRIVATE POOL | Terrace/patio - Casa Gitano (Tulum)](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/28d99dde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Casa Gitano (Tulum)](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/eb22cc76.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Casa Gitano, ocean breezes flow through the garden while the private beach club is just steps away. Enjoy continental breakfast each morning, a peaceful outdoor pool for afternoon dips, and massage services that previous guests particularly appreciate. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=101422488&PinnedHotelID=101422488&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for OCEANFRONT VILLA WITH PRIVATE POOL ![OCEANFRONT VILLA WITH PRIVATE POOL | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/bdb2bdcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT VILLA WITH PRIVATE POOL 10.0 Exceptional 1 review ### Highlights Private pool Air conditioning Blackout curtains Down duvet Memory foam bed Separate bedroom Premium bedding Hairdryer - 689 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for OCEANFRONT SUITE WITH TERRACE ![OCEANFRONT SUITE WITH TERRACE | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/03c5395a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANFRONT SUITE WITH TERRACE ### Highlights Air conditioning Blackout curtains Down duvet Memory foam bed Separate bedroom Premium bedding Hairdryer Private bathroom - 538 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for OCEANVIEW SUITE WITH TERRACE ![OCEANVIEW SUITE WITH TERRACE | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/d9f00084.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEANVIEW SUITE WITH TERRACE 7.4 Good 3 reviews ### Highlights Air conditioning Blackout curtains Down duvet Memory foam bed Separate bedroom Premium bedding Hairdryer Private bathroom - 377 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for JUNGLE LOFT KING WITH TERRACE ![JUNGLE LOFT KING WITH TERRACE | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/9834f0ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNGLE LOFT KING WITH TERRACE ### Highlights Air conditioning Blackout curtains Down duvet Memory foam bed Separate bedroom Premium bedding Hairdryer Private bathroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for JUNGLE LOFT DOUBLE KING ![JUNGLE LOFT DOUBLE KING | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/a9639c44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNGLE LOFT DOUBLE KING 10.0 Exceptional 2 reviews ### Highlights Air conditioning Blackout curtains Down duvet Memory foam bed Separate bedroom Premium bedding Hairdryer Private bathroom - 527 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for JUNGLE SUITE WITH TERRACE ![JUNGLE SUITE WITH TERRACE | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/fbbbe253.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNGLE SUITE WITH TERRACE 10.0 Exceptional 1 review ### Highlights Air conditioning Memory foam bed Premium bedding Down duvet Blackout curtains Hairdryer Private bathroom Rainfall showerhead - 377 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 278 reviews £396 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6045243b-bbc4-42ec-a7f0-41a14e8d62d4&top_cur=GBP) Ad ![Children’s play area – outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Gitano.h101422488.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Casa-Gitano.h101422488.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.13145%2C-87.46436&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_2h01wo2_f-VLrbP0dcAAa3OuFk=) Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760 #### What's nearby - Tulum Beach \- 1 min walk \- 0.1 miles - Ven a la Luz Sculpture \- 2 min drive \- 2.0 miles - Las Palmas Public Beach \- 10 min drive \- 6.6 miles - Playa Paraiso \- 11 min drive \- 7.1 miles - Tulum Mayan Ruins \- 17 min drive \- 9.6 miles #### Getting around - Tulum Intl. Airport (TQO) - 74 min drive #### Restaurants - ‪Ilios | Greek restaurant in Tulum - ‬2 min drive - ‪ARCA - ‬2 min drive - ‪Secrets Tulum Beach Club - ‬2 min drive - ‪Casa Banana - ‬2 min drive - ‪Philosophy - ‬2 min walk ## About this property ### Casa Gitano Hotel near Tulum Beach A beach bar, a terrace and a garden are just a few of the amenities provided at Casa Gitano. Treat yourself to a massage or other spa services. Free WiFi in public areas is available to all guests, along with a bar and a restaurant. You'll also find perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), a free beach club on-site and express check-out - A banquet hall, a front desk safe and a reception hall Room features All guest rooms at Casa Gitano feature comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and smart speakers. Other amenities include: - Memory foam beds and down duvets - Bathrooms with rainfall showers and hairdryers - Wardrobes/cupboards, smart speakers and coffee/tea makers ## Similar properties ![Deluxe King Ocean View with Jacuzzi | View from room](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/5085c811.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 78 reviews £155 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Oceanfront Villa | View from room](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/ef0e29ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 641 reviews £174 includes taxes & fees 20 Dec - 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Pool - Spa - Pet-friendly - Parking included 7.8 Good 405 reviews £178 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/394320f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delek Tulum Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 334 reviews £285 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=28929900&PinnedHotelID=28929900&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/a6fee369.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 933 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=15937308&PinnedHotelID=15937308&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94780000/94773900/94773868/791dba20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La conchita Tulum Zona Hotelera - Free Wi-Fi - Air-conditioning - Bar - Housekeeping 9.2 Wonderful 148 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=94773868&PinnedHotelID=94773868&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children - A bar/lounge - A beach bar - A restaurant ### Things to do - Free beach club ### Conveniences - Guidebooks - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Wedding services ### Outdoors - Garden - On a private beach - Outdoor furniture - Terrace ### Spa - In-room massages ### Accessibility - No lift ### More - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Memory foam mattress - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - IPod dock - Smart speaker ### Food and drink - Coffee/tea maker - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:30 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), key retrieval ### Pets Pets are allowed for an extra charge of USD 50 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 15 kg per pet) ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 30 to 60 for adults and USD 30 to 60 for children - Pet fee: USD 50 per accommodation, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Parties and events (including family gatherings, birthday parties and weddings) are allowed on site If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Casa Gitano Hotel Casa Gitano tulum Casa Gitano Hotel tulum ## Frequently asked questions ### Is Casa Gitano pet-friendly? ### How much is parking at Casa Gitano? ### What time is check-in at Casa Gitano? ### What time is check-out at Casa Gitano? ### Where is Casa Gitano located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Gitano Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 48 8 - Good 10 6 - Okay 4 4 - Poor 7 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Sussi 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return! ![](https://a.travel-assets.com/ugc/hotel-reviews/48f1c13c-c28b-4f08-bfd3-d939b3d49660-1765821850375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9db33635-5f91-4275-adc9-42d34e42669f-1765821886551.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sussi Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Ron 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you! ![Room Oceanfront View](https://a.travel-assets.com/ugc/hotel-reviews/666f8cb4-fc8b-4d24-9753-d6c0174f94d2-1764385265021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3be4b262-da59-461a-a46c-804621c33aa8-1764385265546.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ron Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### alejandro 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff always friendly, clean and very cold ac comfortable beds and pillows and food and drinks are amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/f68c3b52-e167-4847-8073-008c9c3b155d-1760300473455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### alejandro Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Leonor 10 Nov 2025 A beautiful view of the beach, air conditioning worked perfectly. Everything was very very, very nice with my beautiful wife to enjoy a beautiful weekend together. ##### Leonor Stayed 4 nights in Nov 2025 ### 8/10 Good #### Jose 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Jose Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Refilwe 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place, great service, beautiful beach area ##### Refilwe Stayed 3 nights in Mar 2025 ### 8/10 Good #### Hamidreza 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location and very nice staff. ##### Hamidreza Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Larry 9 May 2025 I’d recommend staying here to anyone. The staff is unbelievable ##### Larry Stayed 4 nights in May 2025 ### 10/10 Excellent #### Breana 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I cannot recommend staying here enough! If you plan on visiting Tulum look no further than this picturesque property. All of the staff was immensely kind and helpful! The beach is beautiful, with staff cleaning seaweed daily, and the restaurant food is DELICIOUS! ##### Breana Stayed 7 nights in Apr 2025 ### 8/10 Good #### Edward Andres 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quiet, low key, away from the party scene of Tulum. One of the last resorts on the strip with access to quiet beaches. ##### Edward Andres Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Dareen 6 Apr 2025 Liked: Cleanliness, amenities The staff and host were so incredible to us! The location is perfect it’s near all the good restaurants and it’s away from the noise. Will definitely come back here specifically ##### Dareen Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Dylan 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place food and quiet. Clean beach ##### Dylan Stayed 1 night in Oct 2024 ### 6/10 Okay #### Mikail 17 Jul 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Our stay at Casa Gitano was only one night and it was far down the single road going into Tulum (about 30 mins). We enjoyed the beautiful beach view from our room. The room was smaller than we imagined at 500 sq ft but we had just enough space for two. The major issue was the water. We had no hot water the entire time. It got lukewarm at best. But overall we still enjoyed our stay. ##### Mikail Stayed 1 night in Jul 2025 ### 4/10 Poor #### Kathryn 31 May 2025 There were no snacks in the bar and we think they tried to charge us. The food and drink were very overpriced! Not even complimentary coffee in the room. There was no one hardly staying there. I loved Coco Beach last time we stayed Great food and nice people. Don’t recommend staying here! ##### Kathryn Stayed 1 night in May 2025 ### 10/10 Excellent #### Sarah 4 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Casa Gitano has a great services and very clean room, staffs very friendly. I love the place . ##### Sarah Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### David 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic property. Quiet, secluded, great food/drinks. A/C worked amazingly. ##### David Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Candis 4 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities This place was a dream! All the staff was friendly and super helpful!! We’ll be back! ##### Candis Stayed 4 nights in Jul 2024 ### 8/10 Good #### Andrew 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were great! Alan & Armando really did do all they could to resolve issues. I could tell they cared and that’s all that matters to me! It’s a beautiful setting. All these places on the coast get battered by wind, so the ocean front buildings look beaten up (but it’s understandable) The beach has more seaweed than they could handle removing - which was a bummer. But we would definitely stay there again at a different time of year. ##### Andrew Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Kevin 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service This place is great, everyone offers a superb customer service treat, from the front desk to the servers at the restaurant. The rooms are lovely and very chick. NO TV's which is a good thing is you are trying to disconnect from the world. ##### Kevin Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Tosha 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pure perfection Casa GITANO is the perfect getaway place for couples. Especially Monday thru Thursday. Very quiet and relaxing. The service was extra friendly and courteous and we always had everything we needed. Our room was just pure perfection- our bed was facing the sea with a small pool on the porch. Waking up with White gauzy curtains blowing in the breeze every morning was quite beautiful. The shower was inside but had an outdoorsy feel with great smelling soap and hair products. I would stay here again and highly recommend it to anyone. Also very short walk to nice restaurants and shopping! Great stay!! ![Morning view ](https://a.travel-assets.com/ugc/hotel-reviews/A88D7AA18458307915AA0F12C3983AF9A486D2741738811135300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Afternoon from the porch ](https://a.travel-assets.com/ugc/hotel-reviews/A7DD802D124F6EB4D455ACDF83798C6447548D7E1738811136625.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Restaurant on property ](https://a.travel-assets.com/ugc/hotel-reviews/7FDD75C35E2C4D1F409525168F7E94764757962C1738811134609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EE3CA3C058227B940C92920B8C679B718FD0CC171738811135471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tosha Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Karla 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;) ##### Karla Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Joyce 5 Jul 2025 Liked: Cleanliness Disliked: Amenities The place was nice but the people there take advantage with the exorbitant prices of food. Since there is not many places to eat they make sure to charge higher prices than California restaurants. They are nice and friendly but it doesn’t make up for the bad feeling of being taken advantage of. The taxis dominate the region no Uber is allowed so they also take advantage and since no other restaurants are near by it comes out to be a rip off. We should have just stayed at an all inclusive resort. Plus they don’t even try to clean up the seaweed like other places. They have a pool they share with another hotel that is 10 minutes away by taxi. The little personal pool we had was a nice idea but the water wasn’t clean. I liked the hammock on our property and the glass sliding door that I could see the ocean from our room. The roof was nicely designed so we could hear the waves all night that was fantastic. And there was air conditioning in the room which made our relaxation time comfortable. There was no phone in room to call front desk but they used WhatsApp to communicate which was convenient. We would return if it was all inclusive and if the taxis didn’t monopolize the transportation system. The housekeeping lady was nice. ##### Joyce Stayed 2 nights in Jul 2025 ### 6/10 Okay #### karyn 21 Jan 2025 Disliked: Amenities, property conditions & facilities I have been to mexico many times and several properties. The hotel was overpriced for what it had to offer. The door to the room would not lock, air conditioner blew on your head all night. Shower had to run for 5 minutes to get hot water. The toilet had to be plunged per day to keep flowing. The restaurant food was just ok for the price and the service was not great. Irene at the restaurant was the best. She was tentative and friendly. I was not impressed with this hotel. I feel as if the IG posts have hyped it up. ##### karyn Stayed 5 nights in Jan 2025 ### 8/10 Good #### Kao nou 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good enough but potential to do better We loved how we were welcomed. Both individuals at the reception were really nice and gave us all a welcome cocktail. We also had a sweet lady clean our room and never took anything. We really wanted to like everything about this place and spend as much money and time here, but our very first morning at the restaurant was a disaster. My friends ordered coffee (basic coffee) but they did not receive the first coffee for at least 45 minutes. I don't know why the waitress did not share that the coffee machine was broken as soon as she noticed it. It wasn't until half hour later when my friends asked, she shared that information. They could have decided to go elsewhere for breakfast and save her the stress. We also had a couple orders gone wrong. Two of us had ordered huevos rancheros. One order came with the fried eggs as the menu mentioned but the other order came with scrambled eggs. When I told her that my order came with scrambled eggs for some reason, she responded by saying that's how huevos rancheros are made. I don't understand why she would make up that lie to ruin a good experience. She could have just apologized and fixed that order. My friend had requested omellete with everything which includes a green on the menu but it came out without the vegetable listed. She then stated that everything meant only ham and cheese. I don't know why she just didn't clarify that when my friend ordered an omelette with everything. we really avoided the restaurant after that. ![entrance to the restaurant](https://a.travel-assets.com/ugc/hotel-reviews/985C053313A199FD6BE1241874432AC7A8F7D3401744739520296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![view from the beach](https://a.travel-assets.com/ugc/hotel-reviews/8FD73C0C1672A6D84E05E8E613DBC61CFBFBEBBE1744739520517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![view from the room ](https://a.travel-assets.com/ugc/hotel-reviews/0678B5D5EF04716AD9F1ECD46FC571C35059714A1744739520473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kao nou Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Laura 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities ⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience! 🌴💫 ![](https://a.travel-assets.com/ugc/hotel-reviews/86547d8f-83c4-4517-9cac-f7e9bc21110d-1761754962005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/375a3336-fd0f-4a51-9097-7100190e5659-1761755022739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---