Title: Hotel Ma'xanab Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ma'xanab Hotel Ma'xanab on Tulum Beach offers daytime sunbathing and evening stargazing with cocktails at this peaceful shoreline retreat ## Photo gallery for Hotel Ma'xanab ![Hallway - Hotel Ma'xanab (Tulum)](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/09bf560c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Ma'xanab (Tulum)](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/c48fc2e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hotel Ma'xanab (Tulum)](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/696ea057.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 11:00 AM to 6:00 PM, pool loungers - Hotel Ma'xanab (Tulum)](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/1c21c1b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite First Floor Ocean Front | Beach/ocean view - Hotel Ma'xanab (Tulum)](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/21813ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a tranquil escape at Hotel Ma'xanab on Tulum Beach's sunny shores. The property features a beach bar for drinks and a spa for relaxation. Guests enjoy breakfast options before lounging by the pool or in the garden. Multilingual staff ensures a memorable stay. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Parking included - Free Wi-Fi £412 includes taxes & fees 1 Feb - 2 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Suite Ground Floor Ocean Front ![Suite Ground Floor Ocean Front | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/d518c46f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Ground Floor Ocean Front 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Free minibar items Memory foam bed - 926 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite First Floor Ocean Front ![Suite First Floor Ocean Front | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/b946c0fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite First Floor Ocean Front 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Free minibar items Memory foam bed - Ocean view - 839 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite Ground floor Ocean view ![Suite Ground floor Ocean view | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/7d4ab199.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Ground floor Ocean view 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Free minibar items Memory foam bed - Ocean view - 775 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite First Floor Ocean View ![Suite First Floor Ocean View | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/3d4e0b7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite First Floor Ocean View 9.4 Exceptional 3 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Free minibar items Memory foam bed - Ocean view - 775 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite Ground Floor Jungle view ![Suite Ground Floor Jungle view | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/531d63f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Ground Floor Jungle view 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Free minibar items Memory foam bed - Partial sea view - 775 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite 15 Ground floor Garden View ![Suite 15 Ground floor Garden View | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/08183a61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 15 Ground floor Garden View 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Air conditioning Free minibar items Memory foam bed Ceiling fan - Garden view - 775 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Suite Ground floor Garden view ![Suite Ground floor Garden view | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/3f72a413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Ground floor Garden view 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Air conditioning Free minibar items Memory foam bed Ceiling fan - Garden view - 688 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite First Floor Garden View ![Suite First Floor Garden View | Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/4e05d2b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite First Floor Garden View 9.4 Exceptional 3 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Air conditioning Free minibar items Memory foam bed Ceiling fan - Garden view - 624 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite First floor Jungle view ![Premium bedding, memory-foam beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/40000000/39080000/39070300/39070203/70529c76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite First floor Jungle view 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Free minibar items Memory foam bed - Garden view - 775 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 664 reviews £193 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dbfac068-6a6a-4378-b7c5-5a631e5425d3&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/249ad122_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 378 reviews £212 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dbfac068-6a6a-4378-b7c5-5a631e5425d3&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 70 reviews £61 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=dbfac068-6a6a-4378-b7c5-5a631e5425d3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) ## About the area Located on the beach, Hotel Ma'xanab is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.16312%2C-87.45413&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u8acy4Y8HnhqX9rcAH_LCkhFrv4=) Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 5 min walk \- 0.3 miles - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 7 min drive \- 3.8 miles - ![Tulum Mayan Ruins showing a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 14 min drive \- 6.4 miles - Ven a la Luz Sculpture 19 min walk \- 1.0 mile - SFER IK 2 min drive \- 1.4 miles ### Getting around - Tulum Intl. Airport (TQO) 55 min drive ### Restaurants - Mia Restaurant & Beach Club 11 min walk - The Coffee 12 min walk - Maya Tulum 11 min walk - Chambao 6 min walk - Taboo Beach Club 6 min walk ## About this property ### Hotel Ma'xanab Upscale hotel near Tulum Beach Consider a stay at Hotel Ma'xanab and take advantage of free cooked-to-order breakfast, a beach bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Indulge in a Swedish massage, a body wrap and a facial at Ma'xanab Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a bar. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Free bike hire, a free beach club on-site and beach towels - Multilingual staff, a front desk safe and outdoor furniture - Guest reviews say great things about the helpful staff Room features All guest rooms are individually furnished, and feature comforts, such as premium bedding and furnished balconies, as well as perks, such as laptop-friendly workspaces and air conditioning. More amenities include: - Bathrooms with rainfall showers and free toiletries - Furnished balconies or patios, wardrobes/cupboards and separate dining areas ## Similar properties ![Beachfront Rooftop - Beach View | View from room](https://images.trvl-media.com/lodging/7000000/6730000/6727200/6727174/0b3d2ffe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beach Tulum Hotel Zona Hotelera - On private beach - Pool - Hot tub - Breakfast included 9.8 Exceptional 171 reviews £632 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6727174&PinnedHotelID=6727174&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach Front Upper | Terrace/patio](https://images.trvl-media.com/lodging/17000000/16890000/16881700/16881665/09a5adee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 128 reviews £517 includes taxes & fees 25 Feb - 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1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=20295634&PinnedHotelID=20295634&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/4000000/3390000/3389400/3389380/8412c46f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 524 reviews £514 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=3389380&PinnedHotelID=3389380&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean Front Master Suite | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9480000/9479100/9479017/a9cefaca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tago Tulum by G Hotels Zona Hotelera - On private beach - Pool - Spa - Parking included 9.2 Wonderful 378 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9479017&PinnedHotelID=9479017&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9200000/9197700/9197627/178b06ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Zebra Tulum - a Small Luxury Hotel Zona Hotelera - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 417 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9197627&PinnedHotelID=9197627&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5951a052.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alaya Tulum Zona Hotelera - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 449 reviews £217 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99360000/99354400/99354380/46ef0726.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UMi Tulum Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 86 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=99354380&PinnedHotelID=99354380&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/107000000/106130000/106124200/106124137/98f97649.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sana Tulum Beachfront Boutique Hotel Zona Hotelera - On private beach - Pool - Spa - Free Wi-Fi 9.8 Exceptional 75 reviews £458 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=106124137&PinnedHotelID=106124137&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=39070203&PinnedHotelID=39070203&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=39070203,6727174,16881665,9227252,20295634) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A beach bar - A restaurant - Private picnics ### Things to do - Free beach club - Free bicycle rentals - Full-service spa - Gym - Outdoor pool - Outdoor pool (guest access) ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) (for a fee) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Outdoor furniture - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Prenatal massages - Spa open daily - Sports massages - Swedish massages ### Accessibility - No lift ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Memory foam mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - MP3 dock ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - Free stocked minibar - Limited room service - Separate dining area ### More - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 2:00 AM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 11:00 AM to 6:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Ma'xanab Hotel Hotel Ma'xanab Tulum Hotel Ma'xanab Hotel Tulum ## Frequently asked questions ### Does Hotel Ma'xanab have a pool? ### How much does it cost to stay at Hotel Ma'xanab? ### Is Hotel Ma'xanab pet-friendly? ### How much is parking at Hotel Ma'xanab? ### What time is check-in at Hotel Ma'xanab? ### What time is check-out at Hotel Ma'xanab? ### Where is Hotel Ma'xanab located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ma'xanab Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 10 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 352 8 - Good 16 6 - Okay 4 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Daniella 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was excellent ##### Daniella Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Stephen 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing and so attentive! The breakfast was gourmet and the French toast was the best I’ve ever had! We loved our stay so much! ##### Stephen Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Said 27 Jan 2026 Liked: Cleanliness, property conditions & facilities Room was very nice spa like. Clean staff were very helpful and left snacks in the room daily. Bathroom walked out into a private outdoor space with a hammock and extra outdoor shower ##### Said Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Timothy 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The location is very convenient for restaurants and shopping, the restaurant at the Ma’Xanab is excellent as well! The beach and atmosphere of the hotel are one of a kind! The rooms are just perfect with a warm private pool and a great bed and shower, our view of the sunrise over the sea was beautiful! The staff one and all love them! Timothy and Kim Tufts! ![](https://a.travel-assets.com/ugc/hotel-reviews/3cf8925f-4e07-41fc-98fd-59f619f41e9e-1769306686773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Timothy Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Matthew 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This place was amazing! The staff are next level (Milo, Jose, Mario, Luis and Leo) knew our names and likes and dislikes within hours. The food and drinks were also amazing. I’d come back in a heartbeat! ![](https://a.travel-assets.com/ugc/hotel-reviews/c92cf223-1acf-48f5-99fb-970ef011a84b-1763409315347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ea4bc3e-7daf-47dc-8424-97d078e62380-1763409319965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d20b93b7-98d4-4fb6-872d-031251bc4e57-1763409318848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9fc7b88d-5923-4974-b1cd-e17c79cc6942-1763409322216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Joshua 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this place will definitely be coming back. Staff is super nice and friendly ##### Joshua Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Kishan 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a wonderful experience and our stay here was amazing. Everyone here was wonderful. We had a great time and people at Ma’xanab were amazing and made us feel at home. We are definitely coming back and staying at the Ma’xanab. ##### Kishan Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Deborah 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach was very bad tons of seaweed and very smelly. The breakfast was great. ##### Deborah Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Ozgur 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and very friendly staff ##### Ozgur Stayed 1 night in Feb 2025 ### 10/10 Excellent #### MARIA DEJESUS 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a boutique hotel with only 16 rooms. You have attention and the staff gets to know you quickly. They have exceptional service and the rooms are extremely comfortable. ##### MARIA DEJESUS Stayed 3 nights in Jul 2025 ### 8/10 Good #### Nicholas 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was nice!! Convenient and within walking distance for food and activities ##### Nicholas Stayed 4 nights in Apr 2025 ### 4/10 Poor #### David 6 Nov 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The room was musty. The service from the waiters was the best part of our stay. We ended up going to Akumal to a beach club there. The smell of the seaweed made it impossible to stay around long. Of course, this is no fault to the hotel. Just something to know. It appears this probably used to be a nice place to stay. But, they are not a above a two star establishement. We have stayed in other places for the same cost in the Riveria Maya. They had many more amenities and were much cleaner than this place. We usually ate breakfast and left for the day. ##### David Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Matthew 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best experiences in Tulum start here and with the amazingly helpful staff at hotel Ma’ Xanab ##### Matthew Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### James 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First Class Tulum Beach Hotel - Stay Here!!! Fantastic property with high quality staff. ##### James Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Mateo 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it. ##### Mateo Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Anthony 26 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel. ##### Anthony Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Anna 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was beautifully styled, impeccably upkept and managed, the staff was friendly and happy, and the food and drinks were delicious. 10/10 stay for us! I really cannot say enough good things about Ma'xanab other than I can't wait to go back!! ##### Anna Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Stefanie 8 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic! ##### Stefanie Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### MISS DARIA V 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything! ##### MISS DARIA V Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Carlos 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche. ##### Carlos Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Ken 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Had a terrific stay! What a wonderfully helpful bunch! Always a smile and always eager to help—and we probably went a little overboard asking for help. Great beach, great food and great location too. Highly recommend! ##### Ken Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Kristen 10 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing time at the property! The room was great, the food was amazing and the staff were so friendly and helpful. It was only a short walk from a lot of the main restaurants and shops. Highly recommend! ##### Kristen Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Manuel 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved my stay as usual. Service is amazing, food is delicious and the team is the best in the business. ##### Manuel Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Tulum beachfront stay Excellent staff and beautiful beachfront location, with just 16 very nice rooms! Breakfasts at the beachfront restaurant/bar were tasty and cooked to order. Our balcony had a generously sized daybed and very clean plunge pool, heated in the evenings. The hotel is very good about providing clean drinking water in the room -- both cold in the fridge and at room temperature on the counter. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Anisa 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Very good service, and clean. 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