Title: Turquoise Tulum Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19887031&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Turquoise Tulum Hotel Bed & breakfast in Tulum with 2 outdoor pools and free breakfast ## Photo gallery for Turquoise Tulum Hotel ![Porch - Turquoise Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/e6693b15.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Royal Room | View from room - Turquoise Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/335be763.jpg?impolicy=resizecrop&rw=297&ra=fit) ![King | Minibar, in-room safe, individually decorated, blackout curtains - Turquoise Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/d7e276b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Turquoise Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/89fd2ce9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![King | Terrace/patio - Turquoise Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/4723d2a9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Turquoise Tulum Hotel, near the famous Mayan Ruins, offers a quiet retreat with two outdoor pools and a peaceful garden. Guests enjoy free continental breakfast, in-room WiFi, and assistance from the helpful multilingual staff. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Housekeeping - Air conditioning - Free WiFi £126 includes taxes & fees 20 Dec - 21 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Queen ![Queen | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/bfea53cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen 8.0 Very good 2 reviews ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar In-room safe - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, Private Pool ![Suite, Private Pool | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/ca2d85e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Private Pool 10.0 Exceptional 3 reviews ### Highlights Terrace Individually decorated Private plunge pool Air conditioning Separate bedroom Blackout curtains Rainfall showerhead Free bottled water - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for King ![King | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/d7e276b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King 9.6 Exceptional 4 reviews ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar In-room safe - 290 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Balcony ![Double Balcony | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/98580fb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Balcony 10.0 Exceptional 2 reviews ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar In-room safe - 495 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Master Balcony ![Master Balcony | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/a732ba52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Balcony ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar In-room safe - 517 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Royal Room ![Royal Room | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/07a87c36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar Located on the top floor - 258 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/54f57be8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room (1) ![Deluxe Room (1) | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/91bf4467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (1) ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar In-room safe - 775 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds ### View all photos for Exclusive Room ![Exclusive Room | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/4302555a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Room ### Highlights Patio Individually decorated Air conditioning Blackout curtains Rainfall showerhead Free bottled water Minibar In-room safe - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite ![Premier Suite | Private kitchen](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/c9366d90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite ### Highlights Patio Individually decorated Air conditioning Separate bedroom Blackout curtains Rainfall showerhead Free bottled water Minibar - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premier Villa ![Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/64d45e14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Villa ### Highlights Patio Individually decorated Air conditioning 2 bedrooms Blackout curtains 2 bathrooms Rainfall showerhead Free bottled water - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Single Sofa Bed ### View all photos for Premier Townhome ![Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/0b16e453.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Townhome ### Highlights Patio Individually decorated Air conditioning 4 bedrooms Blackout curtains 4 bathrooms Rainfall showerhead Free bottled water - 4 bedrooms - Sleeps 11 - 4 King Beds and 2 Single Sofa Beds ## You may also like Ad ![Room, Oceanfront | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/895c2d49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Turquoise-Petit-Adults-Only.h19887031.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Turquoise-Petit-Adults-Only.h19887031.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20235%2C-87.47512&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JOYQzLm5aIqZAQrHV06aGfwf1qg=) Zona 9 Lote 13 Mz 724, Tulum, QROO, 77780 #### What's nearby - Holistika Art Walk \- 14 min walk \- 0.8 miles - Hospital de Tulum \- 18 min walk \- 1.0 mile - Dos Aguas Park \- 19 min walk \- 1.0 mile - Hunab Lifestyle Center \- 7 min drive \- 1.8 miles - Jaguar Park \- 7 min drive \- 1.8 miles #### Getting around - Tulum Intl. Airport (TQO) - 43 min drive #### Restaurants - ‪Delicia - ‬6 min walk - ‪El Agavero - ‬6 min walk - ‪Guacamole Club - ‬6 min walk - ‪La Taqueria Pinches Tacos Shop - ‬2 min walk - ‪La Consentida - ‬4 min walk ## About this property ### Turquoise Tulum Hotel Bed & breakfast near Tulum Mayan Ruins Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Turquoise Tulum Hotel . Stay connected with free in-room WiFi. Other perks at this bed & breakfast include: - 2 outdoor pools, along with sunloungers - Luggage storage, tour/ticket information and concierge services - A front desk safe and multilingual staff - Guest reviews give top marks for the helpful staff Room features All rooms are individually decorated, and boast comforts such as air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Rainfall showers and shampoo - Wardrobes/cupboards, patios and daily housekeeping ## Similar properties ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/43000000/42950000/42945600/42945551/bd9cae7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaka Calma Tulum La Veleta - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 574 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=42945551&PinnedHotelID=42945551&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite, 1 Bedroom | Terrace/patio](https://images.trvl-media.com/lodging/71000000/70980000/70975900/70975857/95be8c1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K'uyen Boutique Hotel Zama - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 134 reviews £94 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=70975857&PinnedHotelID=70975857&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - 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17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/32000000/31680000/31675900/31675822/163f4d84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panacea Condo Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 122 reviews £55 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=31675822&PinnedHotelID=31675822&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/74000000/73710000/73709800/73709718/e536a7d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Majaro Apartments La Veleta - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 101 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=73709718&PinnedHotelID=73709718&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/1239fe36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Faisano Boutique Luxury Hotel, Tulum Beach Zama - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 81 reviews £54 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100170000/100160800/100160746/27b66209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAHATSA' boutique hotel Tulum City Center - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 51 reviews £57 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=100160746&PinnedHotelID=100160746&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/0169fe75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas H2O Tulum City Center - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 329 reviews £105 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free continental breakfast available daily 8:30 AM to 10:00 AM ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift ### More - 1 building - 1 floor - Communal living room - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Individual decor - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 8:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Long-term renters welcome This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Turquoise Petit Adults B&B Tulum Turquoise Petit Adults B&B Turquoise Petit Adults Tulum Turquoise Petit Adults Turquoise Tulum Hotel Turquoise Petit Adults Only Turquoise Tulum Hotel Tulum Turquoise Tulum Hotel Adults Only Turquoise Tulum Hotel Bed & breakfast Turquoise Tulum Hotel Bed & breakfast Tulum ## Frequently asked questions ### Does Turquoise Tulum Hotel have a pool? ### How much does it cost to stay at Turquoise Tulum Hotel ? ### Is Turquoise Tulum Hotel pet-friendly? ### How much is parking at Turquoise Tulum Hotel ? ### What time is check-in at Turquoise Tulum Hotel ? ### What time is check-out at Turquoise Tulum Hotel ? ### Where is Turquoise Tulum Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Turquoise Tulum Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 90 8 - Good 28 6 - Okay 7 4 - Poor 5 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Honey 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean Very friendly Great place to stay ##### Honey Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Nicole 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Miguel and the staff were very friendly and accommodating. ##### Nicole Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Abigail 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location, Friendly staff,Dining, Aesthetic ##### Abigail Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Sofie 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend. ##### Sofie Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Lisa 24 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing affordable lovely hotel! very kind and attentive staff super convenient and great price! ##### Lisa Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Karina 3 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel The hotel was incredible and people were super nice and atentive. Everything was super clean and the air conditioning was amazing. Great location and lots of shops and restaurants in the street. ##### Karina Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### ANA PAULA 23 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the people that work there they are so friendly ##### ANA PAULA Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Damien Shon 3 Jan 2025 Liked: Cleanliness, property conditions & facilities Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed! ##### Damien Shon Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### ADRIANA 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENT BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA. ##### ADRIANA Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Wolo Noemie 19 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future. ##### Wolo Noemie Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ashley 13 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect spot! Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine! ##### Ashley Stayed 2 nights in Jan 2024 ### 8/10 Good #### Erwin 20 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quaint place in Tulum in an upcoming neighborhood. We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend! ##### Erwin Stayed 5 nights in Oct 2023 ### 6/10 Okay #### Kristy 13 Jan 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet. ##### Kristy Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Sonia 19 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful and tranquil hotel. The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer. ![](https://a.travel-assets.com/ugc/hotel-reviews/30F98BFFD61643AD8113C58A407729AC6F5B14161729377039268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39647CB6DEF31E9B5932A1D455980D877946DC281729377045561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DFFFDB3692999F01254D6B9F3A1439EAB2CC77CE1729377050590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2E653ED4C490B695F78C976559025CD7C2B49D421729377049173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sonia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ambika 26 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### ambika Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Alessandro 18 Jun 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff really very nice and the location is very good. ##### Alessandro Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Greg 18 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool hotel great staff ##### Greg Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Daniela 6 Jul 2023 Liked: Staff & service, amenities, property conditions & facilities The staying was excellent , friendly staff , clean rooms . Great location . ##### Daniela Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### catherine 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So bohemian and Diego went out of his way to accommodate us!! Great vibe ##### catherine Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Xing 22 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staffs and owner! Super nice and helpful with all our questions and needs. ##### Xing Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Youlian 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Youlian Stayed 4 nights in Nov 2024 ### 4/10 Poor #### Roxana 14 Jan 2025 No tv in the room Breakfast was very underwhelming ##### Roxana Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 27 Feb 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay here! Very very clean, cute near some delicious Italian cuisine not far from Tulum Ave and 30 min from the beach clubs. The staff is superb and the owner is amazing! ##### Verified traveller Stayed 3 nights in Feb 2021 ### 10/10 Excellent #### Kelly 14 Jun 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel and accommodation where amazing! The breakfast was good and the service was also good. The only thing is the location is a little off, but if you rent a scooter or a bike you can still see a lot of the beauty in Tulum. ##### Kelly Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### douglass 23 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very nIce little oasis pools were nice. free bike rental very niice ##### douglass Stayed 3 nights in Mar 2020 ## Expedia's Latest Trends ### Hotels > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information)