Title: Seremonia Origen by Vida de Playa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Seremonia Origen by Vida de Playa Apartment with a rooftop terrace, in the vicinity of Tulum Beach ## Photo gallery for Seremonia Origen by Vida de Playa ![Standard Room | Balcony - Seremonia Origen by Vida de Playa (Tulum)](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/cd91ce86.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Seremonia Origen by Vida de Playa (Tulum)](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/19029eb2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Seremonia Origen by Vida de Playa (Tulum)](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/ced9d763.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Seremonia Origen by Vida de Playa (Tulum)](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/0a6cc4c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Seremonia Origen by Vida de Playa (Tulum)](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/8904c6ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Playa Paraiso and Tulum National Park, Seremonia Origen by Vida de Playa provides a rooftop terrace. Guests can connect to free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning - Outdoor space £35 includes taxes & fees 4 Feb - 5 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Superior Studio ![Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/c817a7c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Ceiling fan Blackout curtains Premium bedding - Garden view - 365 sq ft - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Standard Room ![Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/c817a7c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Down duvet Premium bedding Separate bedroom - Garden view - 366 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Studio ![Deluxe Studio | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/77f0ad26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Ceiling fan Blackout curtains Premium bedding - Garden view - 452 sq ft - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 524 reviews £514 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=97362530-4f8c-4ccb-b7c2-e751cf0045bf&top_cur=GBP) Ad ![Beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 6 reviews £98 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=97362530-4f8c-4ccb-b7c2-e751cf0045bf&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Seremonia-Origen-By-Vida-De-Playa.h102039448.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Seremonia-Origen-By-Vida-De-Playa.h102039448.Hotel-Information) ## About the area La Veleta, a neighbourhood in Tulum, is home to Seremonia Origen by Vida de Playa. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Playa Paraiso and Playa Ruinas are two other places to visit that come recommended. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) [View more Apartments in Tulum](https://www.expedia.co.uk/Tulum-Apartments.d182189-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19216%2C-87.46739&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BRWMcPqtzulSLi5iWh-r4y989Ok=) Av. Chechen, Tulum, QROO, 77780 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 3 min drive \- 1.4 miles - Hunab Lifestyle Center 4 min drive \- 1.6 miles - Holistika Art Walk 4 min drive \- 1.3 miles - Dos Aguas Park 5 min drive \- 1.4 miles - Hospital de Tulum 6 min drive \- 1.6 miles ### Getting around - Tulum Intl. Airport (TQO) 51 min drive ### Restaurants - Delicia 18 min walk - Guacamole Club 18 min walk - Me Latte Café 13 min walk - Rossina 4 min drive - Xibak Tulum 19 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Seremonia Origen by Vida de Playa Apartment with a rooftop terrace, in the vicinity of Tulum Beach This smoke-free apartment building features an outdoor pool, a rooftop terrace and concierge services. Other amenities include charcoal grills. Each apartment features free WiFi and a dining area, plus a kitchen with a fridge and a microwave. Added amenities include a Smart TV, premium bedding and a down duvet. Seremonia Origen by Vida de Playa offers 15 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Smart televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/111000000/110440000/110438400/110438337/e2316593.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Albra Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 13 reviews £36 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=110438337&PinnedHotelID=110438337&HadPinnedHotel=true®ionId=-1&adults=2) ![20-inch LCD TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/102000000/101910000/101904200/101904132/w1024h677x0y0-02e65ea9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de Piedra Tulum Tulum City Center - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=101904132&PinnedHotelID=101904132&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Apartment, 1 Bedroom, Private Pool, Pool View | Terrace/patio](https://images.trvl-media.com/lodging/114000000/113610000/113603200/113603116/4c1d8984.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amena Condo Tulum La Veleta - 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Outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Free offsite parking within 5 metres - Street parking available ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave ### Bedrooms - Down comforter - Premium bedding ### Bathroom - 1 private bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area ### Entertainment - 40-inch Smart TV ### Outdoor areas - Charcoal grill - Dock - Outdoor furniture - Rooftop terrace ### Comfort - Air conditioning - Ceiling fan ### Pets - Pet friendly - Welcoming cats and dogs only - Fee: MXN 400 per accommodation per stay - Service animals exempt from fees - One-time cleaning fee: MXN 400 - Food and water bowls ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Smoke-free property ### Services and conveniences - Blackout drapes - Concierge services - Iron/ironing board - Limited-hour front desk - Safe ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 15 units - Cleaning products are eco-friendly ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 10:00 AM - 9:00 PM Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 400 per accommodation (varies based on length of stay), plus a one-off cleaning fee of MXN 400 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 400 per accommodation (varies based on length of stay) plus a one-off MXN400 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Seremonia Origen By Vida Tulum Seremonia Origen by Vida de Playa Tulum Seremonia Origen by Vida de Playa Apartment Seremonia Origen by Vida de Playa Apartment Tulum ## Frequently asked questions ### Does Seremonia Origen by Vida de Playa have a pool? ### How much does it cost to stay at Seremonia Origen by Vida de Playa? ### Is Seremonia Origen by Vida de Playa pet-friendly? ### How much is parking at Seremonia Origen by Vida de Playa? ### What time is check-in at Seremonia Origen by Vida de Playa? ### What time is check-out at Seremonia Origen by Vida de Playa? ### Where is Seremonia Origen by Vida de Playa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Seremonia Origen by Vida de Playa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.4 Property conditions & facilities 10 - Excellent 45 8 - Good 16 6 - Okay 4 4 - Poor 3 2 - Terrible 2 ## Reviews ### 8/10 Good #### Uwe 24 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was really good and beautiful hotel. ##### Uwe Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Johanne 5 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place, very clean and secure. Staff (Andrès) was very helpful! I recommand strongly this place! 👍👍 ##### Johanne Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Said 8 Jun 2024 Liked: Amenities, property conditions & facilities, communication Highly recommended, pool is great, rooms are comfortable with A/C units.. power went out due to weather but staff was very attentive. I recommend starting conversation through app as soon as arriving in case you have any questions. ##### Said Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Stephannie 26 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I have always felt safe here. ##### Stephannie Stayed 13 nights in Aug 2025 ### 10/10 Excellent #### Stephannie 26 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Blissful to be away from the noisy clubs and karaoke bars - silence is golden ##### Stephannie Stayed 13 nights in Aug 2025 ### 10/10 Excellent #### Stephannie 12 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Pools are refreshing and rooftop jacuzzi is nice ![](https://a.travel-assets.com/ugc/hotel-reviews/afc7b563-3986-42cd-9e5c-5614db23ec14-1754987177199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f284f51b-f4eb-4755-8a6b-8583b4ebdd48-1754987177134.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eaf69d2c-5303-4f6f-97c7-60b784059eff-1754987176129.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6bd125bc-1f69-4fa4-aa76-23540ca0c7ad-1754987175988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephannie Stayed 16 nights in Jul 2025 ### 10/10 Excellent #### Stephannie 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Just a weird place to be for any extended time. Looks very nice on the surface but not actually designed for genuine resort luxury- utter lack of soundproofing means obnoxious guests will encroach upon everyone above/below/beside them. ##### Stephannie Stayed 28 nights in Sep 2025 ### 10/10 Excellent #### Stephannie 16 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff are very responsive to customer service ##### Stephannie Stayed 13 nights in Jul 2025 ### 4/10 Poor #### Francisco 28 Aug 2025 Disliked: Cleanliness, amenities The room they give was at the third floor and no elevator I ask one room on first floor and they charge 250 pesos extra to get it , I book two night and stay anly one, and the rood was in bad condition The room was dusty. ![](https://a.travel-assets.com/ugc/hotel-reviews/c83958a2-2f2d-4d9b-88c8-ee83bb515f34-1756393705706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Francisco Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Stephannie 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely no soundproofing by construction or interior design. You will be able to hear your neighbors tapping the soup spoon on the pan at the stove. You’ll hear farts/sneezes & Furniture scraps on the floor… the electric goes out just after dawn on heavy rain, AND for nearby construction (will last all day) and occasionally the whole town of Tulum goes without electricity or internet from 7am-3pm. Do not expect staff to make a public notice of the electricity outage. This is a cooperative with different businesses having responsibility for different aspects of the resort. Don’t expect them to cooperate with each other or you. Good luck trying to use the gym. ##### Stephannie Stayed 20 nights in Sep 2025 ### 8/10 Good #### Andrew 5 Apr 2024 Liked: Cleanliness, property conditions & facilities, communication Property is really nice and we enjoyed our stay. Only downside, which is warranted, the property and surrounding area is undergoing construction. I’m sure once that is completed, it will be a perfect ##### Andrew Stayed 2 nights in Mar 2024 ### 8/10 Good #### Rafael 10 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing property but sadly located on an undeveloped part of the town with an unpaved road as its main entrance and far from stores or restaurants. ##### Rafael Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Stephannie 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The property and staff are excellent. The standard room has a huge glass door that provides wonderful natural light. The kitchen has basics like sauce pots with lids, cooking and eating utensils (with a veggie peeler and corkscrew, cutting board; large curving knife, butchers knife, and bread knife, no paring knife or fruit knife in my room although the knife shell has spaces for the whole set) set of four for glassware: (wine, whiskey, shots, coffee cups); set of three for plateware (bowls, side plates and main plate). Set of four: soup spoon, main fork, butter knife, teaspoon; no serving utensils. Dish soap, sponge, drying towel with drying rack provided. No restrictions on bringing your own coffee maker. However, the electronic stove top only seems to work well with the provided sauce pots. A personal frying pan cannot be used as the stovetop gives “error” and shuts off. The garden has a well maintained path with a clean pool center. Amenities are well suited to this luxury apartment complex. There are two vending machines with booze, soda, water, snacks. Coin operated. Main desk communication is best during office hours Mon-Fri via WhatsApp. Wi-Fi and electricity has been excellent outside of the predictable outages that occur only after a heavy rain, just after dawn& it is quickly restored, has not been inconvenient for me personally. Staff interaction has been few, yet enjoyable and pleasant. Pro tip: turn on bathroom fan while showering to prevent fire alarm. ![](https://a.travel-assets.com/ugc/hotel-reviews/c3455052-0f19-44c2-aec4-77ff627fedae-1752538650368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5aedf020-bb65-49d8-82d2-6d8492bc73f0-1752538650004.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephannie Stayed 15 nights in Jun 2025 ### 6/10 Okay #### Crystal 14 Jul 2024 Liked: Communication #### Could be cleaner The ambiance was great. The cleanliness, not so much. The sheets were dirty, there were waterbugs, alive and dead in the room. The pool was filthy but the hotel was accommodating when we told them about the pool. By the time we noticed the sheets were dirty, the cleaner had gone home for the day (at 5pm) so that was annoying. There was also a foul, sour smell wafting in the halls. The system used to pay was horrible so its best to pay in cash when possible. The hotel itself is very beautiful I just wish they had more cleaners to assist. We saw 1 cleaner everyday for short hours & once she left no one else had access to the cleaning supplies. Also note that they do not provide clean towels daily like most hotels and no wash cloths. The hotel is in a rwmote area so its best to rent transportation otherwise, most stores/dining is about a 20+ min walk. BRING BUG SPRAY! lots of construction neing done nearby which finishes arouns 6-7pm so before that time, it may be a little noisy. The staff were all really sweet here. I think with more cleaning help this hotel can easily be 5 stars. ##### Crystal Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Karine 9 Jan 2026 Disliked: Cleanliness, amenities, communication Les draps et la coeutte était sale d'une substance nébuleuse. Nous avons demandés d'avoir de nouveaux draps, on nous a dit que c'était impossible, il n'y en avait pas. Le personnel était offusqué qu'on leur dise cela. Nous avons du retirer la couette et untiliser des serviettes pour dormir dessus. En plus il n'y avait que 2 petits oreillers. Je ne reconmanderait pas cet endroit. J'espère obtenir un dédommagement pour ce service horrible. Nous avons eu une nuit désagréable et il étais trop tard pour trouver un autre endroit. ![Substances blanchâtre, aussi tâches d'huile](https://a.travel-assets.com/ugc/hotel-reviews/b5e073c4-6305-4fb5-9e28-54b4e11df7be-1767918904790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f5f4dc53-30e8-4046-8375-115d499918fb-1767919094504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5660c5ce-d629-43cb-a7b6-ac1ce351a902-1767919113520.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8e02491-db99-4aa5-8bc5-4c3a58531a9e-1767919109320.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karine Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Armindo 17 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Apartamento moderno e bastante agradável. Comunicação bastante eficaz e sempre pronta a ajudar. Local bastante sossegado mas o caminho é em terra e com muitos buracos na estrada. Gostamos bastante da zona e não fica muito longe da praia ![](https://a.travel-assets.com/ugc/hotel-reviews/29e76c71-e7c7-4f78-bf58-84273296f708-1760731376249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Armindo Stayed 13 nights in Oct 2025 ### 10/10 Excellent #### Alma Gabriela 3 Oct 2025 Liked: Cleanliness, property conditions & facilities, communication Excelente ##### Alma Gabriela Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Alma Gabriela 3 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente ##### Alma Gabriela Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mariely 8 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Es muy bonito todo, súper tranquilo, pasamos una semana muy cómodos. Estuvimos en planta baja, se los recomiendo por el espacio extra y la peña piscina privada. Me encantaron los espacios, todo muy lindo, la alberca está divina, el roof con jacuzzis, gym, las area para pasar el rato al aire libre están divinas. Nosotros llevamos auto y no tuvimos ningún problema para movernos. El lugar está un poquito alejado (no mucho) pero tener cómo moverte ayuda mucho. ![Lugar muy amplio y vienen equipado con todos los utensilios de cocina, vajilla, todo! Increíble ](https://a.travel-assets.com/ugc/hotel-reviews/dd063907-7991-433f-86cc-d99b56503a7e-1754615164465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mariely Stayed 6 nights in Jul 2025 ### 4/10 Poor #### Nancy abigail 27 Jul 2025 Liked: Cleanliness, communication #### Escaleras mortales Me tocó quedarme con mi familia en el tercer piso, la habitación está muy bien, la limpieza, el único inconveniente la escaleras, las únicas escaleras en el complejo son del caracol y no cuentan con elevadores, y para colmo de ser en forma de caracol los peldaños muy pequeños, así que mi esposo al bajar las escaleras se resbaló horrible tuvo un esguince, así que todo nuestro regreso a casa fue un calvario, y a la fecha mi esposo continúa con reposo y tratamiento, ojalá puedan poner un elevador o cambiar de escaleras. ##### Nancy abigail Stayed 1 night in Jul 2025 ### 10/10 Excellent #### RICARDO 26 Jul 2025 Liked: Cleanliness, property conditions & facilities, communication Realmente excelente ##### RICARDO Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ivonne 25 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Esta súper Agusto, buen precio, seguro, super cómodo y muy bonito, sin duda regresaré ##### ivonne Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Laurent 18 Jul 2025 Liked: Cleanliness, room comfort, communication Très bel appartement ![](https://a.travel-assets.com/ugc/hotel-reviews/8be23612-3c3e-4139-a51b-ac61095d0ee5-1752798961674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bd596c0e-88a4-4aeb-9305-6f094463c598-1752798960786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laurent Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Julie 9 Jul 2025 Liked: Cleanliness, room comfort, communication #### Très bien Cet établissement est tout neuf et très agréable, avec sa belle piscine et ses jaccuzis sur le toit. L'appartement était neuf et tres confortable. Le seul petit bémol est l'arrivée car la personne sur place ne gère pas les réservations. Il faut contacter quelqu'un qui vous donnr les instructions. Mais une fois ceci réglé, c'est très bien. ##### Julie Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Estefanny 17 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication La propiedad en buenas condiciones sólo no hay quien te de toallas para la alberca , Expedia hace la reservación pero tú tienes que transferir a una cuenta por qué no está hecha la reservación al 100% ##### Estefanny Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [ HOTEL POCNA](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Casa Gitano](https://www.expedia.co.uk/Tulum-Hotels-Casa-Gitano.h101422488.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Amansala](https://www.expedia.co.uk/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Radhoo Tulum](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Apartment With Private Plunge Pool - Ground Floor by Sessile](https://www.expedia.co.uk/Tulum-Hotels-Private-Plunge-Pool-2-Bedroom-Apartment.h65340837.Hotel-Information) > > [Zama Village](https://www.expedia.co.uk/Tulum-Hotels-Zama-Village.h10923195.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [KOBAH Magnificent 4BR Villa Private Gym/Pool](https://www.expedia.co.uk/Tulum-Hotels-KOBAH-Magnificent-4BR-Villa-Private-GymPool.h67395948.Hotel-Information) > > [Posada Lamar Tulum Beach Front and Pool](https://www.expedia.co.uk/Tulum-Hotels-Posada-Lamar-Tulum-Beach-Front-And-Pool.h18916026.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Mezzanine by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mezzanine-Tulum-Colibri-Boutique-Hotels-Adults-Only.h9197811.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---