Title: Xscape Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9075846&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xscape Tulum Travelers find peaceful natural surroundings near Playa Paraiso, with refreshing cocktails waiting at the bar after a day of exploration ## Photo gallery for Xscape Tulum ![Restaurant - Xscape Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/2284067f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Xscape Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/109310ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Xscape Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/e59723ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, 1 King Bed, Garden View | View from room - Xscape Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/d5ea84b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, 1 King Bed, Garden View | Living room - Xscape Tulum (Tulum)](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/b41b70e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tulum National Park, Xscape Tulum offers a tranquil escape with gardens, a library, and a bar. Guests can borrow bikes for exploration or book massages at the spa. Enjoy reliable WiFi and a sun-drenched outdoor pool with loungers. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available £51 includes taxes & fees 25 Dec - 26 Dec ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 16 of 16 rooms ### View all photos for Apartment, Terrace ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/9f3a8fc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Terrace 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Ceiling fan Private bathroom - 646 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Pool View ![In-room dining](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/751ece29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed with Sofa bed, Pool View ### Highlights Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Separate bedroom Sofa bed Ceiling fan Private bathroom - 646 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Loft, Terrace ![Loft, Terrace | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/0a6b652e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft, Terrace 10.0 Exceptional 1 review ### Highlights Terrace Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Private bathroom Designer toiletries Hairdryer - 377 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Loft, Terrace ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/cb8cc1d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Loft, Terrace 8.0 Very good 1 review ### Highlights Terrace Air conditioning Free cots/infant beds Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Premium Room, 1 King Bed, Hot Tub, Pool View ![Premium Room, 1 King Bed, Hot Tub, Pool View | Terrace/patio](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/3dcec188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Hot Tub, Pool View 8.8 Excellent 3 reviews ### Highlights Private hot tub Air conditioning Free cots/infant beds Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Balcony, Pool View ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/533e0cd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony, Pool View 9.6 Exceptional 4 reviews ### Highlights Furnished balcony Air conditioning Free cots/infant beds Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Premium Room, Terrace, Pool View ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/533e0cd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Terrace, Pool View 8.0 Very good 2 reviews ### Highlights Terrace Air conditioning Free cots/infant beds Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, Jetted Tub, Garden Area ![Luxury Room, 1 King Bed, Jetted Tub, Garden Area | View from room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/9e11b3f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Jetted Tub, Garden Area ### Highlights Air conditioning Free cots/infant beds Jetted bath Designer toiletries Private bathroom Hairdryer In-room safe Daily housekeeping - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, Garden View ![Luxury Room, 1 King Bed, Garden View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/0c371287.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Garden View ### Highlights Air conditioning Free cots/infant beds Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/7cd6b873.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 6 reviews ### Highlights Air conditioning Free cots/infant beds Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 322 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Apartment ![Superior Apartment | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/6db3430b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Air conditioning Free cots/infant beds Separate bedroom Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Superior Apartment Deluxe ![Superior Apartment Deluxe | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/68a27739.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment Deluxe ### Highlights Air conditioning Free cots/infant beds Separate bedroom Private bathroom Designer toiletries Hairdryer Daily housekeeping Living room - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Superior Apartment ![Superior Apartment | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/7b8e20c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Air conditioning Free cots/infant beds Separate bedroom Private bathroom Designer toiletries Hairdryer In-room safe Daily housekeeping - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Estandar Apartment ![Estandar Apartment | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/3e2c3f3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estandar Apartment ### Highlights Air conditioning Free cots/infant beds Separate bedroom Private bathroom Designer toiletries Hairdryer Daily housekeeping Living room - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Futon ### View all photos for Apartment Premium With Jacuzzi ![Apartment Premium With Jacuzzi | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/29bea3f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Premium With Jacuzzi ### Highlights Air conditioning Free cots/infant beds Separate bedroom Private bathroom Designer toiletries Hairdryer Daily housekeeping Living room - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Futon ### View all photos for Apartment with Terrace and Jacuzzi ![Apartment with Terrace and Jacuzzi | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/ce943e61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment with Terrace and Jacuzzi ### Highlights Air conditioning Separate bedroom Private bathroom Designer toiletries Hairdryer Daily housekeeping Living room In-room safe - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Xscape-Tulum.h9075846.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Xscape-Tulum.h9075846.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20672%2C-87.47048&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IGNjQ39Q209XOX-HpRkHAOu3eCM=) Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780 #### What's nearby - Hospital de Tulum \- 6 min walk \- 0.4 miles - Dos Aguas Park \- 11 min walk \- 0.6 miles - Holistika Art Walk \- 4 min drive \- 1.4 miles - Hunab Lifestyle Center \- 7 min drive \- 1.8 miles - Jaguar Park \- 7 min drive \- 1.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive #### Restaurants - ‪Delicia - ‬5 min walk - ‪El Agavero - ‬5 min walk - ‪Guacamole Club - ‬5 min walk - ‪Taqueria El Sabor Mexicano - ‬4 min walk - ‪Burrito Amor - ‬7 min walk ## About this property ### Xscape Tulum Hotel near Tulum National Park Located close to Playa Paraiso and Tulum Mayan Ruins, Xscape Tulum provides a garden, a library and a bar. Active travellers can enjoy cycling at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Free self-parking - Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Concierge services, tour/ticket information and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All guest rooms at Xscape Tulum have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with designer toiletries and showers ## Similar properties ![Outdoor pool, open 9 AM to 9 PM, pool loungers](https://images.trvl-media.com/lodging/4000000/3050000/3049400/3049312/e2ba077e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Posada 06 Tulum Tulum City Center - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 444 reviews £49 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3049312&PinnedHotelID=3049312&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/57000000/56970000/56968800/56968728/eed97910.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Straw Hat Tulum Tulum City Center - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping 9.0 Wonderful 134 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=56968728&PinnedHotelID=56968728&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22360000/22353800/22353792/a40e559a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacha Tulum Boutique Hotel Tulum City Center - 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Pool - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 402 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3800000/3791900/3791821/3dddff73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maison Tulum Tulum City Center - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 560 reviews £63 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=3791821&PinnedHotelID=3791821&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/1e1b50f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Loch Tulum Condos by BUnik La Veleta - Pool - Free Wi-Fi - Air-conditioning - Outdoor space 8.4 Very good 116 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free secured, uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 8 to 15 for adults and USD 8 to 15 for children - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Bicycle storage - Library - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - ATM - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible path of travel ### More - 3 buildings - 3 floors - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### More - Air conditioning - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open Monday - Sunday (7:30 AM - 9:00 PM) Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 8 to 15 for adults and USD 8 to 15 for children - Airport shuttle fee: USD 130 per room (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 9075846 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM ### Property is also known as Xscape Tulum Hotel Xscape Tulum Xscape Tulum Hotel Xscape Tulum Tulum Xscape Tulum Hotel Tulum ## Frequently asked questions ### Does Xscape Tulum have a pool? ### How much does it cost to stay at Xscape Tulum? ### Is Xscape Tulum pet-friendly? ### How much is parking at Xscape Tulum? ### What time is check-in at Xscape Tulum? ### What time is check-out at Xscape Tulum? ### Does Xscape Tulum provide a shuttle to the airport? ### Where is Xscape Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Xscape Tulum Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 327 8 - Good 144 6 - Okay 33 4 - Poor 20 2 - Terrible 21 ## Reviews ### 8/10 Good #### Landon 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile. ![](https://a.travel-assets.com/ugc/hotel-reviews/4fb05bf8-73c0-4b34-a131-8df86c68d7fe-1758377681035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/932a1748-e1ee-4263-a1e7-9ec769971db3-1758377767945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Landon Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Aneesa 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful gardens and relaxing vibe ##### Aneesa Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Luis 21 May 2025 Spuer nice courtyard area w pool and nice spacious tooms ##### Luis Stayed 1 night in May 2025 ### 10/10 Excellent #### Marika 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist. ##### Marika Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Edwin 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional! ##### Edwin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Bruce 17 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing, “artistic vibe.” This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area. ![](https://a.travel-assets.com/ugc/hotel-reviews/8E28D1543F02FFD6A954ADAD59A625D59703E40D1731863227041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D19887733011BAF094247EE68D2A5A0EF1FBBBAE1731863226278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/91E1804E1FCA0178469878F516BAF8D2F99E46611731863358062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bruce Stayed 7 nights in Nov 2024 ### 6/10 Okay #### Svetlana 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town ##### Svetlana Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Mackenzie 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun. ##### Mackenzie Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Tamika 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough! ##### Tamika Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Sheila 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best of Tulum ! Absolutely love this GEM! Best service , great setting and my favorite Tulum location. I’ll return. Don’t hesitate to book this spot. ##### Sheila Stayed 2 nights in Feb 2024 ### 8/10 Good #### Tiffany 6 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank. ##### Tiffany Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Monica 29 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Xscape hotel is a beautiful place to be when visiting Tulum, the comfort and design of the buildings, gardens and pool makes it a very inviting and pleasurable. Diana and Valeria the Reception Desk employees went above and beyond trying to help us make our stay more enjoyable, they gave us great suggestions on where to go, gave us a useful map when we rented a couple of their rental bikes to enjoy visiting the town. They also gave us the option to leave our belongings on our last day after we check out. Upon our arrival back,we were able to use the pool and later have access to a full bathroom,so we could freshen up and continue our trip to our next location. Their friendliness, knowledge and willingness to help us was truly appreciated. We will for sure be back to Xscape Tulum ##### Monica Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Brittany 6 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price. ##### Brittany Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### LiLiane 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay \*\*\*I stayed in room X1\. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!! \*\*\* I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it. Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away. \*\*\*If you are the property owner or manager reading this review, please FiIX the side door in X1\. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door. My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace. There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels. ![](https://a.travel-assets.com/ugc/hotel-reviews/BB0CA8D96702BB073152021EE535FD20DCD24DD31703682352090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/250F539A677D099678737F313A681754159EA3131703682368680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14C95CA915F1B1EBA1517E4126AF3E5B7ED7092E1703682369466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/16277BEBC5C6B750EFB804B402D5C419CC9791161703682371126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LiLiane Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Renata 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I love this place! I have stayed here many times over the last 10 years and it’s always my favourite. I always come back! Perfect location! Lots of cafes, restaurants, bars all within walking distance. The beach is 20min by bicycle (5min by car) Large rooms, comfy bed and pillows, clean, beautiful pool area… great food and drink selection. And amazing team! ##### Renata Stayed 5 nights in Dec 2025 ### 8/10 Good #### Elizabeth 11 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food. ##### Elizabeth ### 10/10 Excellent #### Antonia 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nit and quint little place. Will definitely stay again ##### Antonia Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Helia 4 Dec 2025 Very bad ##### Helia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### David 14 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and great friendly people working here. ##### David ### 8/10 Good #### Lora 2 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful oasis Beautiful place! It was an awesome oasis in the city. Absolutely loved it and would stay there again. ##### Lora Stayed 1 night in Apr 2024 ### 8/10 Good #### Andrew 29 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well located, good value, friendly staff! would reccomend! ##### Andrew ### 10/10 Excellent #### Amy 1 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre. ##### Amy ### 10/10 Excellent #### Verified traveller 5 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic place. Reasonable price. Pix don’t do it justice. ##### Verified traveller Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Elizabeth 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back! ##### Elizabeth Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Robert 1 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A superb place to stay. The staff were consistently efficient and friendly. The hotel is visually very attractive. The restaurant serves delicious food at reasonable prices and the portions are generous. The hotel is in a quiet area of town, about 20 or 25 minute walk from the centre - this will be an advantage for some and a disadvantage for others. ##### Robert Stayed 2 nights in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---