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Expedia-verified reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Premium Room, Balcony, Pool View
323 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premium Room, Terrace, Pool View
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, Terrace
646 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Loft, Terrace
323 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 King Bed, Hot Tub, Pool View
323 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Loft, Terrace
377 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Room, 1 King Bed, Jetted Tub, Garden Area
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed
322 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Apartment, 1 Bedroom
646 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Luxury Room, 1 King Bed, Patio, Garden View
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Room, 1 King Bed, Garden View
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3.5-star Tulum hotel in Tulum City Center with free parking

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
24-hour front desk

Location

Located in Tulum City Center, this hotel is within 3 miles (5 km) of Cenote Crystal, Tulum National Park and Tulum Mayan Ruins. Tulum Beach is 3.1 mi (5 km) away.

Hotel features

This hotel features a restaurant, an outdoor pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff are on-site.

Room amenities

All 27 rooms offer complimentary wireless Internet access, free international calls and free long-distance calls. Other amenities available to guests include free local calls, free bottled water and in-room massages.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. This Tulum hotel also offers an outdoor pool, tour or ticket assistance and multilingual staff. On-site self-parking is complimentary.

Xscape Tulum has designated areas for smoking.

  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Tours/ticket assistance
  • Restaurant
  • Year Built – 2014
  • Total number of rooms - 27
  • Free self parking
  • Number of floors - 3
  • Free WiFi
  • Number of buildings/towers - 3
  • Airport transport (surcharge)
  • Outdoor pool
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Xscape Tulum offers 27 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower, designer toiletries, complimentary toiletries and a hairdryer. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2017.

  • Air conditioning
  • Free WiFi
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Designer toiletries
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room massage available
  • In-room safe
  • Free long-distance calls
  • Number of bathrooms - 1
  • Free international calls
  • Shower only

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 1:00 PM.

Xscape Tulum has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No lifts

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 50 for adults, and USD 5 and USD 30 for children (approximately)
  • Airport shuttle fee: USD 110 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Xscape Tulum Hotel
  • Xscape Tulum
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