Dear Irene,Thank you for sharing your experience, your opinion is very important to us!

Dear Marianne!We appreciate the time you took to leave us a review about your stay, we are very sorry for the inconvenience you had at night and the authorities are working to regulate the opening hours of the bars on the island.We hope you will visit us again.Regards

Dear Ruben,We appreciate the time you have taken to leave a review!Your opinion is very important to us, so we will take your recommendations into account.We are glad to hear that your stay was pleasant and that you enjoyed it.We look forward to seeing you soon.

Dear Beatrice,Thank you for taking the time to leave a review and we are very happy to hear that you enjoyed your stay with us.We look forward to seeing you soon!Regards

Dear Yadir!We appreciate that you have taken the time to leave us a review about your stay with us. We are happy to know that your stay at our hotel was pleasant and that the location of the hotel was perfect for you. Reviews like yours make us better every day.We hope you visit us again.Regards

Dear Robert,We appreciate the time you have taken to leave a review.However, the issue of clubs is out of our hands, we are sorry for any inconvenience this may have caused you.

Dear Luis!We appreciate you taking the time to leave us a review of your stay.We are sorry that your stay was not what you expected, the construction works are in a schedule from 10:30 am to 04:30 pm, these improvements we are making in the hotel to make the stay of our guests more pleasant.We hope you give us another opportunity in the future to have a better experience with us.Best regards.

Dear Adrian!We appreciate you taking the time to leave us a review about his stay with us.We are sorry for the inconveniences you had during your stay, we are working on them to continue improving and becoming better day by day.We hope you visit us again.Regards

Dear Danielle!We appreciate that you have taken the time to leave us a review about your stay with us. We are happy to know that your stay at our hotel was pleasant and that we exceeded your expectations. Reviews like yours make us better every day.We hope you visit us again.Regards

Dear Marty!We appreciate you taking the time to leave us a review about his stay with us.We hope you visit us again.Regards

Dear Guest!We appreciate you taking the time to leave us a review about his stay with us.We hope you visit us again.Regards

Dear Laudy!We appreciate you taking the time to leave us a review about his stay with us.We hope you visit us again.Regards

Dear Steve,Thank you for sharing your comments about your stay with us.We hope you visit us again in the future.Greetings

Dear JeffreyWe are very sorry for this situation, we appreciate your comments and this helps us to improve our services in all areas.We have started remodeling our rooms to give you the comfort you deserve.We hope to have your preference once again.Best regards

Dear FedericaWe appreciate the time you took to leave us a review of your stay.We are sorry to hear about the inconveniences you had during your stay, unfortunately the issue you mentioned about the noise from the constructions is something that we cannot control and is out of our hands, however we are very happy to know that the service of the entire team made your stay a little better. We hope you visit us again in the future.Greetings from the entire Beachfront Hotel la Palapa team.

Dear Jai,Thank you for sharing with us your experience at Beachfront Hotel La Palapa! We are glad to know that the staff's attention was up to your expectations, as well as the hotel in general. We look forward to welcoming you when you wish to return to Holbox, it will be a pleasure for all of us.

Estimado Victor ,Gracias por alojarte con nosotros. Nos pone felices que haya realmente disfrutado de su estancia. Esperamos recibirlo pronto, será un placer

Estimada Violeta,Gracias por alojarse con nosotros! Ha sido un placer recibirla por aquí. Esperamos verla nuevamente en otra ocasión.

Gracias por alojarse con nosotros!Ha sido un placer recibirlo y que haya disfrutado su estancia. Esperamos recibirlos en otro momento,

Dear Ipanema, it has been a pleasure to welcome you here.We are very happy to know that you enjoyed your stay and the attention of the public. If you would like to come back, we will be happy to see you here again.Greetings from the entire Beachfront Hotel La Palapa family.

Dear Julia ,Thank you for sharing with us your opinion regarding your stay with us. We are glad to know that you enjoyed the location, as well as the attention of the staff and all the services provided at Beachfront Hotel La Palapa. We look forward to welcoming you back if you wish to return to Holbox.

Gracias por alojarse con nosotros. Esperamos poder recibirlo en otro momento. Será un placer para todos nosotros.

Dear RichardThank you very much for your kind words, it is very important to us that our guests feel at home.We will consider your suggestions for a better service for all of you, we hope to have your preference in your next vacations.Kind regards

Dear Alexander,Thank you for staying with us, and for your review.We look forward to welcoming you again some other time!Best regards,

Dear Jessica, We regret your score regarding our hotel, since from the first moment you booked you had communicated via email with us requesting information on services (such as transfer to the hotel, and we scheduled and responded to your request kindly), we always responded to your requests and requests. Your dissatisfaction stems from requesting a cancellation days prior to your check in, when your rate was non-refundable and this was no longer possible. In the first instance that you requested room cancellation (May 23), we accepted your request, but we indicated that you had to do it through the site you booked and this was not done. We are very sorry that you were unable to stay with us. We look forward to welcoming you at another time.

Dear Bryan,Thank you for sharing with us your opinion regarding your stay with us. We are glad to know that you enjoyed the location, as well as the attention of the staff and all the services provided at Beachfront Hotel La Palapa. We look forward to welcoming you back if you wish to return to Holbox.

Gracias por compartir su opinión respecto a su estancia con nosotros. Esperamos recibirlo nuevamente.

Estimado Rodrigo,First of all we appreciate the time you have taken to write a review.We would like to clarify the issue of algae (it is not sargazo) is due to the fact that these days the island has been affected by tropical storms, which has caused the sea currents to land the algae, which is something that is out of our hands. However, every day we have removed the algae from the beach so you can enjoy the lounge chairs.Now the question of the card charge, it does disconcert us since we do not charge additional % for the use of them, this is a policy that as you have said, is not very friendly, and that is why we do not apply it either to the check in or to the payment of your consumptions.Sincerely

Dear Gynnette,Thank you for staying with us and your feedback, as it is very important!We hope to see you soon.

Estimada Gabriela,Gracias por alojarte con nosotros y tu puntuación. Es muy importante para nosotros.Esperamos poder recibirte nuevamente, saludos cordiales.

Dear Shirley, thank you for staying with us!We look forward to seeing you again. Best regards,

Dear Christopher,Thank you for sharing with us your feedback regarding your stay at Beachfront Hotel La Palapa. We are glad we lived up to your expectations and that you enjoyed staying with us.We will pass your message to our manager, who will be happy to hear from you. Needless to say that we look forward to welcoming you again when you decide to return to Holbox, it will be a pleasure for all of us!

Estimada Tina,Muchas gracias por alojarte con nosotros! Nos alegra que haya disfrutado de su estancia, esperamos recibirlo pronto! Saludos cordiales,

Dear Valeria,Thank you for taking a moment to share your experience staying with us. We are glad to hear you enjoyed your stay, the location of the hotel and the attention of the staff. We are working to provide improvements and more amenities to our future guests so we look forward to welcoming you back and providing you with an even more unforgettable experience.

Dear Justin,We appreciate the time you have taken to give us a review of your stay with us. We are gratified to know that you enjoyed the location of the hotel and the attention of the staff. On the other hand, regarding what you mentioned about your air conditioning, as well as your dissatisfaction with the breakfast and the bed, we have never received a complaint at the front desk about the aspects you mentioned, otherwise we could have given you a change of room, or checked your air conditioning. We will also refer to the corresponding area what you mention about the breakfast so we can continue to improve on this and provide a better experience for our next guests. Best regards,

Dear Patrick,Thank you for sharing with us your experience at Beachfront Hotel La Palapa. We are sorry to hear about the noise, we will try to find other alternatives to provide a better experience for our next guests. We hope that if you return to Holbox, you can choose us once again. Best regards from the entire Beachfront Hotel La Palapa family.

Dear Olivia,Thank you for sharing with us your experience at Beachfront Hotel La Palapa. We are glad you enjoyed your stay with us, as well as the services provided by the hotel. We will take into account your mention regarding the bed, to provide a better experience for our future guests. Needless to say that we look forward to welcoming you again if you wish to return to Holbox, it will be a pleasure to receive you again.

Thank you very much for sharing your experience with us. It has been a pleasure to welcome you here and that you enjoyed your stay at Beachfront Hotel La Palapa. We are waiting for you when you decide to come back, to continue giving you unforgettable moments.

Dear Carlos,Thank you for sharing with us your experience at Beachfront Hotel La Palapa.It has been a pleasure to host you and we are very happy that you enjoyed your stay. We look forward to hearing from you again, it will be a pleasure to welcome you back.

Dear GuestI hope you are wellThank you very much for your kind comments, we hope to see you again very soon.Kind regards

Dear Philip,Thank you very much for sharing your experience with us regarding your stay at Beachfront Hotel La Palapa.We are very happy to know that you enjoyed the facilities, the location and the attention and service of all the staff.We look forward to welcoming you once again when you wish to return to Holbox.

Dear Brandon,Thank you very much for sharing your experience with us. We are very happy to know that you enjoyed all the services, location and staff attention.We hope to hear from you soon.Best regards

Dear Emma, Thank you very much for your comments regarding your stay with us. We are glad to hear that you enjoyed your stay with us and that you have chosen us again to stay here in Holbox. We hope to hear from you soon, it is always a pleasure to welcome you here.

Dear Eileen,Thank you for sharing your experience at Beachfront Hotel La Palapa. We are glad to hear that you enjoyed your stay and that you wish to come back and stay with us.It will be a pleasure to welcome you again!Best regards