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"John, the manager, was outstanding and really helpful. All the staff were really nice and welcoming. The hotel itself is as advertised, clean and a great concept. Location is great. "

"The hotel is right next to tower bridge. The staff is always available if you have any questions. The rooms could use a bit of an update but otherwise clean and spacious"

"Close to all the great pubs, restaurants and historical places! Comfortable bed, great shower, small toilet! Fantastic decor, service in the lounge was excellent! "

"Our room was nice, customer service was excellent. Location is walking distance to Big Ben and some other historical areas. I would recommend this hotel and would stay there again. "

"The hotel was immaculate throughout. The staff at the front desk were welcoming and friendly. We enjoyed two chocolates upon checking in, bags were stored for us as our room was not ready early. The bed was extremely comfortable, AC was excellent and easy to use. Lights were electronic controls but easily learned. Shower water pressure was great. Felt very comfortable here."

"We have stayed here before which is why we returned. The rooms are comfortable (especially the beds / pillows). Our room was at the back of the hotel where there was building work going on outside. It was rather hot so we needed to open the windows and the noise in the morning did disturb us. We asked if we could move rooms and the reception staff were very helpful and friendly. We moved to another room which was cooler and less noisy. The bar and food is nice enough. Large open space. Breakfast was excellent with plenty of choices. I’m gluten intolerant and the breakfast manager took me around to check what was suitable for me. I couldn’t fault our overall experience. The location is perfect for getting around London with the tube station about 50m from the front of the hotel (not that we used it much) except to and from Victoria coach station. "

"Property was excellent for my needs. Booked an addfitional two rooms on the weekend for my family and had a great meal at the restaurant as well as super drinks in the bar. Only minor comment was no sports channels on the TV."

"Great location, very nice and helpful staff, good restaurants and shopping center. Next time I will stay here again."

"Room was beautiful, property was nice, right along the river"