Title: Mi Kasa Tu Kasa Bacalar by Nah Hotels Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mi Kasa Tu Kasa Bacalar by Nah Hotels Beachfront hotel with free breakfast and spa services ![Deluxe Room | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/338eeeb7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/d00d36c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite | Private kitchen](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/7951a0b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/87c78bef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/6062569c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mi Kasa Tu Kasa Bacalar by Nah Hotels offers serene lakeshores, lush gardens, and poolside sun loungers. Enjoy a continental breakfast, book deep-tissue massages at the spa, and benefit from free WiFi, multilingual staff, and tour assistance for easy exploring. VIP Access 9.2 Wonderful ## Popular amenities - - Bar - Spa - Pool - 24/7 front desk - Housekeeping £97 includes taxes & fees 26 Sept - 27 Sept VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/338eeeb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.8 Excellent 8 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Smart TV Premium bedding Ceiling fan Separate bedroom Rainfall showerhead - Sleeps 2 - 1 Queen Bed ![Premium Suite | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/bc27a360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Balcony or patio Individually decorated Air conditioning Kitchenette Smart TV Separate bedroom Premium bedding Ceiling fan - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Suite | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/ef4f1816.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony or patio Individually decorated Air conditioning Smart TV Separate bedroom Premium bedding Ceiling fan Rainfall showerhead - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mi-Kasa-Tu-Kasa-Bacalar-By-Nah-Hotels.h63924886.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mi-Kasa-Tu-Kasa-Bacalar-By-Nah-Hotels.h63924886.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71279%2C-88.38032&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_SqmIwtdl_TMJvyYcFBl8XA2Hzw=) Carretera Federal Bacalar-Buenavista, Reg 27 Lte 48 Fracc. Arroyo Blanco, Bacalar, QROO, 77930 #### What's nearby - Lake Bacalar - 11 min walk - 0.6 miles - Polytechnic University of Bacalar - 5 min drive - 2.2 miles - Laguna Bacalar Ecological Park - 5 min drive - 2.7 miles - Fort of San Felipe - 5 min drive - 3.1 miles - Cenote Cocalitos - 9 min drive - 5.4 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive #### Restaurants - ‪asadero el establo - ‬3 min drive - ‪Mistura - ‬5 min drive - ‪Xoloitzcuintle Bacalar - ‬5 min drive - ‪Marisqueria El Taco Loco - ‬2 min drive - ‪La Catrina - ‬5 min drive ## About this property ### Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel near Lake Bacalar Free continental breakfast, a garden and a bar are just a few of the amenities provided at Mi Kasa Tu Kasa Bacalar by Nah Hotels. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Restaurante, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A 24-hour front desk, tour/ticket information and multilingual staff - Concierge services - Guest reviews say great things about the helpful staff Room features All rooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and free toiletries - 35-inch Smart TVs with cable channels - Balconies or patios, wardrobes/cupboards and ceiling fans ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Restaurante ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On a lake - On the beach - Pool loungers - Pool umbrellas ### Spa - Couples treatment rooms - Deep-tissue massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Designated smoking areas (fines apply) - Mosquito nets ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 35-inch smart TV with cable channels ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 48.85 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number EEC170518JC8 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Mi Kasa Tu Kasa Bacalar by Nah Hotels Bacalar Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Bacalar ## Frequently asked questions ### Does Mi Kasa Tu Kasa Bacalar by Nah Hotels have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM. ### How much does it cost to stay at Mi Kasa Tu Kasa Bacalar by Nah Hotels? > As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Mi Kasa Tu Kasa Bacalar by Nah Hotels on 26 Sept 2025 start from £96.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chetumal-Hotels-Mi-Kasa-Tu-Kasa-Bacalar-By-Nah-Hotels.h63924886.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mi Kasa Tu Kasa Bacalar by Nah Hotels pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mi Kasa Tu Kasa Bacalar by Nah Hotels? > Self-parking is free at this property. ### What time is check-in at Mi Kasa Tu Kasa Bacalar by Nah Hotels? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Mi Kasa Tu Kasa Bacalar by Nah Hotels? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Mi Kasa Tu Kasa Bacalar by Nah Hotels located? > Situated on the beach, this hotel is 0.5 mi (0.9 km) from Lake Bacalar and within 3 miles (5 km) of Polytechnic University of Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mi Kasa Tu Kasa Bacalar by Nah Hotels Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 121 8 - Good 35 6 - Okay 12 4 - Poor 1 2 - Terrible 4 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Selina Amairani 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The best most astetic place with great breakfast ! ![](https://a.travel-assets.com/ugc/hotel-reviews/7eb232c9-2f42-429f-9fc2-8c24b248e712-1751670213701.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Selina Amairani Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Zaire 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está muy lindo y tranquilo. El desayuno muy bueno y aunque no tienen restaurante como tal, el área del comedor puedes utilizarla para tomar o comer algo que tú traigas con una vistas inmejorables a la laguna. ##### Zaire Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### VERONICA 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! ##### VERONICA Stayed 2 nights in May 2025 ### 8/10 Good #### H. 7 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Nice spacious comfortable room with zero decor. Good access to Lake Bacalar for swim. Breakfast OK. ##### H. Stayed 1 night in Mar 2025 ### 10/10 Excellent #### CLAUDIO 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Such a magical peaceful place surrounded by nature. The customer service was great with such a friendly staff. Was also greatly located. Highly recommend. ##### CLAUDIO Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Sonia 6 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service at this hotel is amazing. The breakfast is great and the view of the lake is stunning. ##### Sonia Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Cheryl 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful resort. Quiet and serene... ##### Cheryl Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Adrienne 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gracias ##### Adrienne Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Myrna 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most beautiful and peaceful atmosphere.gorgeous water front on the lake with swings and kayaks included Very friendly staff. Breakfast included was delicious and well served portions with great coffee. Fruit, yogurt with granola, eggs served to order, toast with butter and strawberry preserve. This is paradise and will return again. 5 min ride to train Maya Station. 8 min ride to the town parks center, lots of restaurants and the taxi drivers all seemed very honest and did not over charge. ##### Myrna Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Raul 9 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The access to the Bacalar lagoon it’s just beautiful. The staff is very friendly and knowledgeable. Food it’s great. We loved this hotel ##### Raul Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Alina 21 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### Alina Stayed 1 night in May 2023 ### 10/10 Excellent #### Jaime 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is AMAZING!!! It’s super quiet and the staff are very friendly, the food is DELICIOUS. The most beautiful thing is the lagoon view. ##### Jaime Stayed 3 nights in Jul 2023 ### 8/10 Good #### Brian 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The view ##### Brian Stayed 1 night in Dec 2024 ### 8/10 Good #### Francisco Villagomez del 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property is nice, clean and very very friendly. I would come back definitely. ##### Francisco Villagomez del Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Meeche 20 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Gem on Lake Bacalar! Mi Kasa is a secret gem on the shores of Lake Bacalar. The rooms are lovely, the grounds well maintained and the lake is spectacular. Would definitely return! ##### Meeche Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Monica 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, very well maintained. Very friendly staff. Nice eco-friendliness concept implemented. ##### Monica ### 10/10 Excellent #### Craig 31 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic place to stay very relaxing and the team working here are amazing. Lots of great info about Bacalar and really friendly. Having kayaks and paddle boards included was perfect to get out on the lake. Highly recommend going to the pier in the morning to watch the sunrise ##### Craig Stayed 2 nights in May 2023 ### 10/10 Excellent #### Beatriz 17 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### beautiful lake views, small hotel w/great service I loved everything about this small hotel, the gardens, the service, the lake views, comfortable room, the breakfast was good and included in the price, you also have free access to paddle board and kayaks. I will definitely come back!! ![](https://a.travel-assets.com/ugc/hotel-reviews/2327935DECDD465977E77A204C85CBD195F8967C1673922500337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18189DBD1D8E6AB53F581DF4CD85C8E9B939F1281673922496940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/21CBE6040F1D9DAB2225BFD23A29C9F7820A702C1673922494391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A3DBB9A99FBBB168B7B9D3D3FEB326DB3AFA1C891673922500609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beatriz Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Leah 14 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We felt like we stepped directly into paradise from the first moment we set foot at Mi Kasa Tu Kasa. The grounds, nature, and lagoon of course were breathtaking and Mi Kasa Tu Kasa was the perfect place to enjoy it from. The staff were very accommodating and helpful. We enjoyed the restaurant and generous complementary breakfast. The free kayaks and paddle boards were our favorite! Would definitely recommend to a family member or friend for a family or couples getaway. ![](https://a.travel-assets.com/ugc/hotel-reviews/9449D22C51C788573E4B6CE246920D858A74283F1705271358727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17C563CB305BD0FE872C11329FB2E42FC1F3E9B71705271363535.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BCE361C7BD6EE29580F61262C557540BA3B82D1A1705271363846.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leah Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Jeff 7 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely surprise - looks so much better than in pictures. Lush garden property stretching all the way from main road down to the lakeside. The private pier was our personal highlight - did not want to leave after two days! Highly recommended! ##### Jeff Stayed 2 nights in May 2023 ### 10/10 Excellent #### Leticia 14 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love how clean everything looks!! The lake porch and the hamacas are amazing!! Emma makes feel welcome and she is very nice and friendly,,Lupita y conchita super stars!!!! Conchita cosina ricooo!! Gracias a todos!! ##### Leticia Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Isaura 9 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property grounds are nice and the private access to the lagoon is exceptional. The staff is great specially Adrian and Marco at the restaurant. They are super attentive and the food is delicious, we enjoyed every single meal. Only con is the rooms are plain and simple, bed is not so comfortable and wifi service is not the best. However, it’s a nice place if you’re looking to relax and unwind. ##### Isaura Stayed 2 nights in Mar 2023 ### 8/10 Good #### Alessandro 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We came with high expectations due to feedbacks from guests, got a little disappointed with the room, missing a table with chairs and place to put luggage, we had to leave all in the ground, they mentioned the bed is queen size but it is actually Matrimonial size 1.40m wide. Hotel staff very courteous and helpful, communication by WhatsApp with person running the hotel really helps, it is away from town so need a car or arrange taxi for any transportation to downtown. Nice deck to lagoon and breakfast simple but also good. The lagoon is realy nice and it worths the visit. ##### Alessandro Stayed 4 nights in Jan 2024 ### 2/10 Terrible #### Jo 1 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities Upon using our bathroom heard water pouring onto floor. The drain pipe was not attached. We reattached but had water all over the bathroom floor. If you bumped the sink, the drain pipe fell off. In the morning we could flush the toilet. Had to use our only drinking water to flush toilet. No lights outside our room. Going up two flights of stairs in the dark. No VIP benefits offered. ##### Jo Stayed 3 nights in Dec 2024 ### 8/10 Good #### Erika 1 Jun 2023 Liked: Cleanliness, property conditions & facilities The property was beautiful. Loved that we could walk up to the laguna and lay out or use the free kayaks or paddle boards. I would say the location isn’t the most ideal to walk to the center of bacalar. You have to drive 5min to get into town. Also, one of the female cooks couldn’t get my order right twice. I ordered the ahi tuna tostadas and she gave fried and oily octopus with plantains on 2 different days. The continental breakfast was free but very small portions. All in all it’s a beautiful place but can be a hassle since you have to drive into town for the sight seeing and food ##### Erika Stayed 4 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)