Title: Mikasa Bacalar Hotel Boutique, Lagoon Front Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6131112&destination=Bacalar%2C+Quintana+Roo%2C+Mexico&selected=63924886&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mikasa Bacalar Hotel Boutique, Lagoon Front Tranquil lakeside retreat offers peaceful escapes with outdoor pool lounging under umbrellas and rejuvenating spa treatments for complete relaxation ## Photo gallery for Mikasa Bacalar Hotel Boutique, Lagoon Front ![View from property - Mikasa Bacalar Hotel Boutique, Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/8373ab3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers - Mikasa Bacalar Hotel Boutique, Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/91f11cb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Mikasa Bacalar Hotel Boutique, Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/9b5d5810.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 Queen Bed, Private Bathroom | Premium bedding, in-room safe, individually decorated, free WiFi - Mikasa Bacalar Hotel Boutique, Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/5ec44e36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suite, 1 King Bed, Ensuite | Premium bedding, in-room safe, individually decorated, free WiFi - Mikasa Bacalar Hotel Boutique, Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/8dcd6144.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mi Kasa Tu Kasa Bacalar by Nah Hotels offers serene lakeshores, lush gardens, and poolside sun loungers. Enjoy a continental breakfast, book deep-tissue massages at the spa, and benefit from free WiFi, multilingual staff, and tour assistance for easy exploring. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £174 includes taxes & fees 13 Apr - 14 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom ![Deluxe Room, 1 Queen Bed, Private Bathroom | Premium bedding, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/9034ecec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Private Bathroom 8.8 Excellent 8 reviews - Garden view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Room, 1 King Bed, Private Bathroom ![Luxury Room, 1 King Bed, Private Bathroom | Premium bedding, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/2d14bf7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Private Bathroom - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Royal Suite, 1 King Bed, Ensuite ![Royal Suite, 1 King Bed, Ensuite | Premium bedding, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/64000000/63930000/63924900/63924886/b722cd29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed, Ensuite - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mi-Kasa-Tu-Kasa-Bacalar-By-Nah-Hotels.h63924886.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mi-Kasa-Tu-Kasa-Bacalar-By-Nah-Hotels.h63924886.Hotel-Information) ## About the area Located in Bacalar, Mikasa Bacalar Hotel Boutique, Lagoon Front is on the beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71279%2C-88.38032&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_SqmIwtdl_TMJvyYcFBl8XA2Hzw=) Carretera Federal Bacalar-Buenavista, Reg 27 Lte 48 Fracc. Arroyo Blanco, Bacalar, QROO, 77930 ### What's nearby - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 11 min walk \- 0.6 miles - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 4 min drive \- 2.7 miles - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 4 min drive \- 3.1 miles - ![Cenote Azul](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 7 min drive \- 6.0 miles - ![Beautiful landscape with stromatolites, Bacalar in Mexico](https://images.trvl-media.com/place/553248635975995712/db1f08ad-0cb1-416a-96cf-5fe6c28a5a42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Cocalitos 7 min drive \- 5.8 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 38 min drive ### Restaurants - asadero el establo 3 min drive - Las Miches De La 1 5 min drive - Pueblo Pirata 1 min walk - Marisqueria El Taco Loco 2 min drive - Xoloitzcuintle Bacalar 5 min drive ## About this property ### Mikasa Bacalar Hotel Boutique, Lagoon Front Hotel near Lake Bacalar A garden, a bar and a restaurant are just a few of the amenities provided at Mikasa Bacalar Hotel Boutique, Lagoon Front. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), tour/ticket information and a 24-hour front desk - Multilingual staff and concierge services - Guest reviews say great things about the helpful staff Room features All rooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and free toiletries - 35-inch Smart TVs with cable channels - Balconies or patios, wardrobes/cupboards and ceiling fans ## Similar properties ![Outdoor pool, open 7:00 AM to 10:00 AM, pool loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids’ pool 9.4 Exceptional 316 reviews £155 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95680000/95673800/95673752/24517103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aldea 19 Bacalar Bacalar - On private beach - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 49 reviews £123 includes taxes & fees 13 Apr - 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Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 63 reviews £139 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/064f9fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 596 reviews £250 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Dock](https://images.trvl-media.com/lodging/116000000/115970000/115969700/115969692/2bb6f070.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maria Isabel Bacalar Bacalar - On private beach - Breakfast included - Free Wi-Fi - Air-conditioning 8.8 Excellent 50 reviews £110 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=115969692&PinnedHotelID=115969692&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/1ab92c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free Wi-Fi - Air-conditioning - 24/7 front desk 8.6 Excellent 307 reviews £159 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/35000000/34870000/34866400/34866396/7bb8cd38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chukum Bacalar Mario Villanueva Madrid - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 109 reviews £77 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=34866396&PinnedHotelID=34866396&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub | In-room safe, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 9.0 Wonderful 400 reviews £110 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=63924886&PinnedHotelID=63924886&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=63924886,32865394,95673752,4239297,95519439) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On a lake - On the beach - Pool loungers - Pool umbrellas ### Spa - Couples treatment rooms - Deep-tissue massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Designated smoking areas (fines apply) - Mosquito nets ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 35-inch smart TV with cable channels ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 180 to 300 for adults and MXN 180 to 300 for children - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number EEC170518JC8 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Mi Kasa Tu Kasa Bacalar by Nah Hotels Bacalar Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Bacalar ## Frequently asked questions ### Does Mikasa Bacalar Hotel Boutique, Lagoon Front have a pool? ### How much does it cost to stay at Mikasa Bacalar Hotel Boutique, Lagoon Front? ### Is Mikasa Bacalar Hotel Boutique, Lagoon Front pet-friendly? ### How much is parking at Mikasa Bacalar Hotel Boutique, Lagoon Front? ### What time is check-in at Mikasa Bacalar Hotel Boutique, Lagoon Front? ### What time is check-out at Mikasa Bacalar Hotel Boutique, Lagoon Front? ### Where is Mikasa Bacalar Hotel Boutique, Lagoon Front located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mikasa Bacalar Hotel Boutique, Lagoon Front Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 133 8 - Good 37 6 - Okay 12 4 - Poor 3 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Jaqueline 4 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Perfect stay. A great location and facilities. Breakfast was great too! ##### Jaqueline Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### César Baruch Leyva 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very quiet place. Good for take a relax ##### César Baruch Leyva Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Jonathan Rojas 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful and magical place. Great breakfast and Ema Is a nice host. It would be nice to have the restaurant open for longer hours or at dinner hours too. ##### Jonathan Rojas Stayed 5 nights in May 2025 Verified ### 10/10 Excellent #### Cheryl 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful resort. Quiet and serene... ##### Cheryl Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Francisco 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service, quite and clean ##### Francisco Stayed 3 nights in Feb 2025 Verified ### 8/10 Good #### H. 7 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Nice spacious comfortable room with zero decor. Good access to Lake Bacalar for swim. Breakfast OK. ##### H. Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### CLAUDIO 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Such a magical peaceful place surrounded by nature. The customer service was great with such a friendly staff. Was also greatly located. Highly recommend. ##### CLAUDIO Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Raul 9 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The access to the Bacalar lagoon it’s just beautiful. The staff is very friendly and knowledgeable. Food it’s great. We loved this hotel ##### Raul Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Ricardo Pliego 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and very relaxing atmosphere, boutique hotel with confortable rooms. They have few staff but all of them are hardworking and very nice. The food at the restaurant is very good, with a homemade feel. ##### Ricardo Pliego Stayed 3 nights in Dec 2023 Verified ### 8/10 Good #### Francisco Villagomez del 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property is nice, clean and very very friendly. I would come back definitely. ##### Francisco Villagomez del Stayed 5 nights in Aug 2023 Verified ### 10/10 Excellent #### Myrna 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most beautiful and peaceful atmosphere.gorgeous water front on the lake with swings and kayaks included Very friendly staff. Breakfast included was delicious and well served portions with great coffee. Fruit, yogurt with granola, eggs served to order, toast with butter and strawberry preserve. This is paradise and will return again. 5 min ride to train Maya Station. 8 min ride to the town parks center, lots of restaurants and the taxi drivers all seemed very honest and did not over charge. ##### Myrna Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Leah 14 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We felt like we stepped directly into paradise from the first moment we set foot at Mi Kasa Tu Kasa. The grounds, nature, and lagoon of course were breathtaking and Mi Kasa Tu Kasa was the perfect place to enjoy it from. The staff were very accommodating and helpful. We enjoyed the restaurant and generous complementary breakfast. The free kayaks and paddle boards were our favorite! Would definitely recommend to a family member or friend for a family or couples getaway. ![](https://a.travel-assets.com/ugc/hotel-reviews/9449D22C51C788573E4B6CE246920D858A74283F1705271358727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17C563CB305BD0FE872C11329FB2E42FC1F3E9B71705271363535.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BCE361C7BD6EE29580F61262C557540BA3B82D1A1705271363846.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leah Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### Leticia 14 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love how clean everything looks!! The lake porch and the hamacas are amazing!! Emma makes feel welcome and she is very nice and friendly,,Lupita y conchita super stars!!!! Conchita cosina ricooo!! Gracias a todos!! ##### Leticia Stayed 4 nights in Jun 2024 Verified ### 4/10 Poor #### Petr 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities So we are very experienced Mexico travelers. Everything from Hotels to rentals. When we arrived we were warmly greeted and shown different rooms. The Hotel concierge was amazing. She was polite and welcoming getting us in the rooms quickly as we were two couples. The grounds were beautiful, maintained, rooms were clean, and great beds. Had a great time. We did have to wake up staff to get in the Hotel when coming back after midnight. We booked the rooms for us and a another couple. I do not speak Spanish very well but my friend does. When checking out he spoke Spanish and all was ok. With me and my wife the Male concierge told me we left a dirty pillow and need to pay $200 pesos. We refused and my wife showed the maid it is just make up and washes off. They agreed and we left. 6 hours later we were notified that they charged us $1300 pesos to replace a sheet, a pillow case and a towel. There were no stains on anything at all. They would not answer our calls or messages. THIS WAS IN EVERY WAY DELIBERATE THEFT AND TARGATED AT NON SPANISH SPEAKING GUESTS MADE US FEEL HORIBLE. It is unfortunate that actions of certain staff can ruin a great time and a great location would never go back ##### Petr Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Alessandro 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We came with high expectations due to feedbacks from guests, got a little disappointed with the room, missing a table with chairs and place to put luggage, we had to leave all in the ground, they mentioned the bed is queen size but it is actually Matrimonial size 1.40m wide. Hotel staff very courteous and helpful, communication by WhatsApp with person running the hotel really helps, it is away from town so need a car or arrange taxi for any transportation to downtown. Nice deck to lagoon and breakfast simple but also good. The lagoon is realy nice and it worths the visit. ##### Alessandro Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### Marcela 20 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Awesome and super quiet place, we love it. ![](https://a.travel-assets.com/ugc/hotel-reviews/3ad277fb-b382-4193-bb8b-8f6ef5085fde-1771566079630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd3dec65-40ea-455a-abcb-818345f2f79b-1771566075982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/efafa752-d132-4ac5-b6e7-ac1feb4c9f4c-1771566078469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e8ff0476-23c8-43f2-a8ec-e88967e60dc3-1771566079867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marcela Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### anthony 4 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent ##### anthony Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### CIPRIAN 15 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Super location and equipment ##### CIPRIAN Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Selina Amairani 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The best most astetic place with great breakfast ! ![](https://a.travel-assets.com/ugc/hotel-reviews/7eb232c9-2f42-429f-9fc2-8c24b248e712-1751670213701.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Selina Amairani Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Betzy E 24 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed staying here the staff was ver nice and helpful. Also the continental breakfast was wonderful ##### Betzy E Stayed 4 nights in Jul 2022 Verified ### 4/10 Poor #### Julia 16 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room was very, very limited in amenities for the price charged. Breakfast was also very limited. ##### Julia Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### VERONICA 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! ##### VERONICA Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Sonia 6 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service at this hotel is amazing. The breakfast is great and the view of the lake is stunning. ##### Sonia Stayed 2 nights in Jul 2023 Verified ### 10/10 Excellent #### Jaime 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is AMAZING!!! It’s super quiet and the staff are very friendly, the food is DELICIOUS. The most beautiful thing is the lagoon view. ##### Jaime Stayed 3 nights in Jul 2023 Verified ### 10/10 Excellent #### Beatriz 17 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### beautiful lake views, small hotel w/great service I loved everything about this small hotel, the gardens, the service, the lake views, comfortable room, the breakfast was good and included in the price, you also have free access to paddle board and kayaks. I will definitely come back!! ![](https://a.travel-assets.com/ugc/hotel-reviews/2327935DECDD465977E77A204C85CBD195F8967C1673922500337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18189DBD1D8E6AB53F581DF4CD85C8E9B939F1281673922496940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/21CBE6040F1D9DAB2225BFD23A29C9F7820A702C1673922494391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A3DBB9A99FBBB168B7B9D3D3FEB326DB3AFA1C891673922500609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beatriz Stayed 4 nights in Jan 2023 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - 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