Room was clean and comfy. Soda machine on our floor didn't work and there was a $10 additional charge to our credit card by the hotel in addition to the expedia price charged after check in that we were unaware of and the reason behind them.
Traveller from Illinois
This smoke-free hotel is 1.5 miles (2.4 kilometers) from O'Hare International Airport, the Donald E. Stephens Convention …More
"Beautiful hotel with excellent downtown location."
My six-night stay at the Hyatt Regency Chicago was great! This hotel has everything you need under one roof. My room was large, extremely clean and we'll-equipped. I appreciated having the safe right in the room to keep all my valuable items. The cleaning staff was there every morning and did an excellent job. I loved the large-screen t.v.'s on the main floor of the east tower which were always on. I could grab a snack from the market store, sit at one of the large tables and watch "headline news" or "espn". The conceierge was extremely kind and helpful. This location is within easy walking distance of Navy Pier, the Art Institute, Millenium Park and Water Tower Place. A very short walk to Michigan Avenue and you can take the CTA bus to the Field Museum and Shedd Aauarium! The hotel was crowded though with many conventions and students!
Traveller from san jose, ca.
This Magnificent Mile hotel is located among Chicago's world-class shopping, restaurants and attractions. The Navy Pier …More
Chose this hotel on the basis of price. How nice to find a hotel convenient to all of downtown chicago. The room was clean and spacious. Yes, the furniture had seen better days but furniture was not the reason I was visiting Chicago. very friendly and helpful staff.
Traveller from Kansas
Built in 1893, this downtown Chicago hotel offers a convenient location across from Grant Park and close to Lake Michigan.More
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