HI Chicago

Photo gallery for HI Chicago

Primary image
Living area
1 bedroom, in-room safe, free WiFi, bed sheets
1 bedroom, in-room safe, free WiFi, bed sheets
Living area

Overview of HI Chicago

HI Chicago

1.5 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
24 E Ida B Wells Drive, Chicago, IL, 60605

Explore the area

  • Popular LocationGrant Park2 min walk
  • Popular LocationMillennium Park11 min walk
  • Popular LocationWillis Tower14 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

About this area

Chicago

HI Chicago is located in Downtown Chicago, a neighbourhood in Chicago, and is in a shopping district and near a metro station. Art Institute of Chicago and Chicago Theatre are cultural highlights, and travellers looking to shop may want to visit State Street and Michigan Avenue. Navy Pier and Field Museum of Natural History are not to be missed. Enjoy the great outdoors with rock climbing and hiking/biking trails, or hop on a segway for hire nearby and explore all the area has to offer. Guests love the hostel's location for the sightseeing.

What's nearby

  • Grant Park - 2 min walk
  • Buckingham Fountain - 6 min walk
  • Art Institute of Chicago - 8 min walk
  • Millennium Park - 11 min walk
  • Willis Tower - 14 min walk

Getting around

  • Harold Washington Library Station - 3 min walk
  • Chicago Van Buren Street Station - 4 min walk
  • Chicago O'Hare International Airport (ORD) - 24 min drive

About this property

HI Chicago

Eco-friendly Chicago hostel in Downtown Chicago, walk to Grant Park
A restaurant, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hostel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
HI Chicago offers 68 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Cafecito

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests who do not present a Hostelling International membership card will be charged USD 3 at check-in, payable to the hostel.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Club card: USD 4 per person, per night.
  • Child's club card: USD 0 per night, (up to 17 years old).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hostelling International Chicago Chicago Hostel
Hostelling International Chicago Summer Hotel Chicago
Hostelling International Chicago Hostel
Hostelling International Chicago
Hostel HI Chicago
HI Chicago Chicago
HI Chicago Hostel/Backpacker accommodation
HI Chicago Hostel/Backpacker accommodation Chicago

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 528 out of 991 reviews
5 - Excellent 53%
Rating 4 - Good. 327 out of 991 reviews
4 - Good 33%
Rating 3 - Okay. 82 out of 991 reviews
3 - Okay 8%
Rating 2 - Poor. 28 out of 991 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 991 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only needing a bed for the night after a concert. I was able to get into the initial door but there wasn't a second keypad to enter the lobby after hours; luckily there was a staff member at the desk who let me in. As much as I love the convenience of a hostel as a traveler, I can't help but notice that this has either contributed to or exacerbated the existing homeless population in Chicago. I am by no means suggesting the business try to make these people go away; however, the irony of staying in a hostel while people slept in tents nearby was not lost on me. I hope HI can find ways to positively contribute to the people who struggle to afford basic amenities through fundraisers or community outreach.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome! It's clean and safe for solo traveling or group of friends. The common areas were my favorites, everyone was so nice. I'll definitely come back
Stayed 3 nights in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the attention of the night receptionist at all, she was very rude to me and my family, she didn't make it easy for us to check in, everything was a lot of problems and she kept us there waiting for more that two hours, she charged us more expensive rooms than the price that we had already booked them and that if we didn't want them to be canceled and we would be left without a hotel, the super lousy service, the rooms that were too uncomfortable, the super dirty bathrooms and even the very rude housekeepers who entered my room without it being time to checked out and without letting me answer that they could enter, the truth is that I am super disappointed in all the treatment and the place. no one deserves treatment as unpleasant as the one I had that night, as if I weren't paying
Stayed 1 night in May 2022

4/5 Good

Travelled with group
Liked: Amenities, property conditions & facilities
I got a room with a king bed with a shared restroom between four rooms. I rarely saw people which was great.
Stayed 4 nights in Jun 2022