The overall stay, was AMAZING! The staff was very nice the whole stay especially in making sure that we were having a great time at all times. When you first arrive, you are greeted and brought some delicious fruit drink, and they even take care of your luggage. We arrived a couple hours before check in time, since we had an early flight, and they gave us wristbands so we could go eat and begin enjoying the accommodations. The food was pretty good, especially the brick oven pizzas found next to the pool. All of their staff is truly amazing, as they will go out of their way to accommodate you. One of the biggest thing to this hotel, is its entertainment. If you plan on traveling to Cancun just to relax and be in a calm ambient, you really are going to the wrong place. There is always something to do at this hotel, and music is always playing. I really like the atmosphere of this hotel as its an upbeat ambient. You don't really need to leave the hotel in order to entertain yourself, since you will find activities throughout the day such as beach volleyball, foam party at the pool, and every night, they have a performance in their stage area. The only downside that I saw to this hotel was after check in, they offer you this whole point system thing, and start talking to you about the timeshares. My advice is when checking in and once offered this point system, say no to them! Other than that, the hotel is amazing, and it truly is an unforgettable experience.
Miguel from El Paso, TX
This Cancun resort is located by the ocean, offering direct access to the beach and only short distance from Playa Ballenas …More
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