Lovely place and lovely staff. Every one is very friendly and helpfull. Was disappointed at our couples massage at the spa. Not very relaxing and very rushed. You pay allot ( not cheap at all ) to relax not to feal rushed.
The staff was very friendly and welcoming. The pool side bar and restaurant was the best. The waiters there make you feel like royalty. The minute you ask for something they will bring it to you. Try the calamari and the seafood a la plancha on their menu and you will not regret it. The hotel rooms were clean, the beach was awesome!!! 3 pools and 4 restaurants to choose from. This hotel is an excellent choice if you are looking for a quite place with the family.
We spend a week there and it was really nice. I love that you can eat anytime even at night you can have room service. We had the all inlusive it was our first time and we enjoy it. All you can drink it was nice also except the glasses are kind of small but staff refills really fast. I will be back
The wife and I really enjoyed ourselves. The pool and beach was great. The event staff made it really fun. Thanks to Sabina, yonathan, Antonia and rest of the staff! Also Mauro never let us run out of drinks and Manuel the server was excellent thanks for a great time guys.
No words can express the staff to good to be forgotten General Manager Food manager Giovanni Enrique Diana Pino Deigo gift shop ladies Abe Darwin and the list goes on and on. The food the drinks Front desk so helpful pulling things together at the last minutes needs for customers like me Patty/Pete Mcnatt Oh my one and a million.They have spoiled us rotten Love you guys and so greteful to help me fulfill my visit from twenty years ago when we visit. To hector and staff the room and view hope to see you soon Patty/Pete S carolina two satisfied customers. Who will cook since we are back home smile thank you Staff
Arrived at hotel at 6pm & they didn't have a king room so they gave me a double oceanview. But bed was too small. Then they gave me a king oceanview villa. That was amazing! They gave me express checkout so I wouldn't miss my shuttle to airport. Amazing stay.
We've been coming to Cancun for 20+ years and this resort is by far the best!! From the moment you arrive to the day you leave everyone treats you fantastic! We will def be staying here from now on! We loved that it's very secluded & far away from the nightlife.
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