Enjoyed the service. This was an opportunity to truly disconnect and the hotel made it very easy. My only feedback would be the room service. The meals were tasty but not consistent and sometimes not hot.
I would definitely return.
This hotel is great for the entertainment it provides through out the day and night.
Great Beach, great staff, great service, ok food and excellent drinks served all day long.
We stayed 3 days, should have stayed a week!
Overall, an excellent experience. Very classy & plush hotel. Staff is Superb!!!! Food & restaurant service is outstanding. One minor thing: Noise from hotel next door's bingo game was very loud at our resort pool & very annoying & not classy. This problem needs to be addressed. The next doors music was so loud it engulfed the Le Blanc pool bar. Will definitely return.
This was our 2nd time at the JW MARRIOTT. We like going mid October as its a great time to go, not as many people and nice weather. Staff members are very friendly & helpful. Club 91 is the way to go! Having a top row floor-the view is amazing! We highly recommend The JW Marriott Cancun!!!!
From the moment we arrived until checkout we were so impressed with the property and the staff. We did upgrade to a suite and do no regret it in any way. The food was great everywhere and the service was always attentive with a smile.
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