The hotel was amazing, right from the check-in. The staff was great and the food was delicious. The room was beautiful, with a hammock on the balcony and a view of the ocean and jungle. Would definitely go back.
Mimi from Kansas City
In a spectacular setting where the verdant jungle gently slopes down to the pristine shore lies a place beyond compare in all …More
Overall we were very pleased with barcelo puerto Vallarta. The food was good, room was beautiful, hotel was very nice and updated. Service was not great but not horrible. The language barrier was a little worse there than other places we have visited in Mexico but we managed. We would Definately stay at this hotel again and probably request the same room as we loved our view! 1701:)
Greeted with sparkling cider, a Pillow Menu, Aroma Menu (for the room, I picked vanilla), and a 5-minute shoulder massage for each of us. When we got to our beautiful room, there was a bottle of wine and a lovely plate of fruit waiting for us. Our room wasn't huge, but it was sufficient. There was a Jacuzzi tub with folding doors that opened into the bedroom and view of the ocean. The "kitchen" area had a sink, coffee pot, and small refrigerator; a microwave would have been nice. Our balcony was small with chairs, no loungers, but this resort is right on the beach so we felt we were sitting right over the ocean when we were on the balcony; it was great! We were able to walk to the Malecon/downtown area either on the beach or on the street and did so several times. We ate downtown and at a couple of the restaurants at Villa Premiere. The food at Premiere was excellent but we always felt we needed to be dressed up to go to the restaurants there so ordered room service a few times; it was EXCELLENT! And we have never experienced such wonderful Turn Down Service before; amazing! I had a massage that was wonderful and the Spa was beautiful. The staff was so accommodating and the resort was lovely; we will absolutely plan to stay here every time we visit Puerto Vallarta. We did not enjoy the sales presentation and know better than to agree to them no matter what free gifts we get...not worth the 3 hours, even though they say only 90 min. Just say NO. But stay here!!
The staff were exceptionally pleasant to speak to, and will happily chat with you for a bit if you sit in the cafe downstairs. The hotel itself is nice and neat, with a little pool in the center and open air hallways. I stayed for two nights and found it extremely enjoyable. The location is great.
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