Ther resort is beautiful and right on the beach. The food is amazing. Everyone waits on you hand and food and are incredibly friendly. Never once did i feel like i was bothering anyone when i asked them for something. They all speak good English so it isnt difficult to get something if you dont speak spanish. There really isnt much entertainment at the resort...there is a bar that shuts down around 10pm...but you have access to the sister resort next door which is a 1 minute walk and that bar is open to 1am. You are right on the strip so you can walk to any of the shops, local restaurants, night clubs, or salsa bars. It is a resort more for couples or people really trying to relax...there is not music out by the pool or anything during the day. If you are looking for a lively resort with lots of young kids and music and games by the pool this one isnt for you.
Everything about the hotel exceeded our expectations. Food, 3 different specialty restaurants for supper and buffet rest. had many choices for everyone. Staff was very efficient and accommodating. Drinks flowed freely.
"Great smaller hotel close to downtown and right on"
Great staff working here. They will accommodate any of your needs. Was able to walk to Malecon in 5 minutes. Food overall was pretty good. You are close to many restaurants if you want to eat outside of hotel.
"Beautiful Hotel, great location. But the BEST STA"
Wonderful staff,my husband is disabled, and all of the staff treated him like ,he was there own Father, we have stayed in many hotels but NEVER have we received such caring from 100% of the staff. Will be back ASAP
We have stayed at this property 22 times and each time are even more pleased than the last. The staff does a wonderful job of making you feel like you are part of their family. From the time you check in with Antonio, the front desk manager, to hanging out at the beach bar with Jose, Paulino or Anabel, you are pampered. The signature restaurants, Salvadors and Paradise are really nice with a great selection of international cuisine. Bruno, the captain at Salvadors personally sees to your comfort, as does Pauly, the captain at Paradise. The outdoor dining area for breakfast, lunch and dinner is totally fun with the captains, Carmelo and Manuel. We have never had a meal we didn't like at any of the restaurants. Should you have a special request for an event, the Concierge, Maricruz will make sure it happens.
We stayed there for four nights with an all-inclusive package. The food were delicious and drinks taste like what was ordered. The friendliness and courtesy of the service was exceptionally. During buffets sometimes local live music acts e.g. Mariacchi took place, what we really enjoyed. Enough sunchairs available for everybody - although some guests still reservate sunchairs in the early morning before breakfast by putting a towel on them. All in all a great stay. Would like to come back, if it would be not that far.
This hotel is a must for people wanting a great hotel in Puerto Vallarta. The staff were brilliant and exceeded our expectations, nothing was too much trouble for them to make our stay enjoyable. For those travelling with kids, the children's club here is great, plenty for them to do and again the staff there are great! Our room was spacious with comfortable beds. The pool at the hotel is the best pool I've ever seen and the waiters are really friendly and good fun. The restaurants are Set up nicely with lots of variety on the menu, and the food is top draw, everything we ate was cooked perfectly. Overall it has been a great experience for us and we will be definitely returning next year
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