No elevator. At 66 years old I decided to leave my bag downstairs since I was leaving early to the airport. Pool was half empty as was the spa so I'm not sure what they had in mind. The room was spacious, clean, with kitchen and a great shower. TV was actually watchable. Location is ok. 5 blocks from the ado bus station. There are a few restaurants near by.
We had a wonderful time the hotel is older but clean also you have to remember the plumbing is older and not to flush toilet paper or it will clog but hotel Kokai is near the ADO bus station the R1 buses and local stores and eateries I liked it because I can go to the hotel zone party and come back to my quiet peaceful hotel also prices are cheaper because of the downtown area. We went to Playa de Carmen , Captain hook tour , Isla Mujeres , Cozumel and Market 28. Everything is easy to get to, but bring your walking shoes, we also went to the club they had in the hotel and listened to some Bohemian music.Good Value for the price. Also Market 28 is good for deals, breakfast and shrimp cocktales. Again good value for your money, prices at the hotel zone are too expensive(drinks tee shirts etc)I suggest going to Google map and print out maps of the area this is what I did and by the second day you know how to get around in town if you get lost don't worry ask anyone they will help you.Or worst case flag down a taxi drive and he can take you back for about 4 dollars Also I am from San Jose,ca we have to take two planes the flight was delayed had to wait an extra hour just be prepared for theses set backs, Do first class the leg room is better I am older 53 and on a 4 hr flight,is not good
I don't know why so many people complained on their reviews about that hotel. It just thought it was amazing.
We got an nice complimentary upgrade, with ocean view. Access to ALL restaurants and bar at no cost. The pool was big and nice. They even refils the drinks in the room on a daily base. The WiFi is not free but work perfectly (it was worth it).
The food was excellent, comparable to nice restaurants.
I will definitely recommend this hotel to everyone.
"Super nice, good stuff excellent service good axis"
I as a family member loved Omni.
From the moment that we arrived until the second that we left we were blessed with the service and professionalty with their stuff especially the concierge.
And their daycare was very good with our daughter.
Will see them next year
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.