My family has stayed there four times within the past year and every time has been a wonderful experience. We've booked it through Expedia and even though it's a little pricy, the money is worth it. I know this because we are from Mexico City and know how hard it is to find a decent and safe hotel with good location at an affordable price.
If you need a budget option, the Stella Maris is perfect. I have stayed at numerous hotels in Mexico City that offer more expensive rooms which are actually much smaller than the Junior Suite (room 211) at the Stella Maris. I loved the floor-to-ceiling windows that looked out on the park. If you want a quiet room, get one that faces the interior of the hotel. If you don’t mind the street noise, which includes music during the day and passing vehicles at night, I highly recommend an exterior room with a view of the park, which hosts assorted vendors during the week and an art market on Sundays. The staff at the hotel is very warm and always available if you need assistance. The hotel security is excellent, and the restaurant has an open-air option if you don't mind sitting with the smokers. The room tended to heat up during the day due to the sun coming through the windows, but the staff gave me a fan that supplemented the air conditioning, and the circulating air made the temperature comfortable. The location is perfect for walking to a local bakery and the laundry/dry cleaners, which are on the other side of the park on Río Neva. You can also easily walk to the large shopping mall (with restaurants and a movie theater) called Reforma 222. The taxi drivers at the hotel are excellent. The location near Reforma and Insurgentes is ideal. The hotel gym looked nice (only one treadmill--FYI). I chose to jog outside in the mornings. The Chapultepec park is within running distance.
For the price you can't go wrong. This hotel is clean, quiet, confortable and situated in Zona Rosa right by the Insurgentes metro station. The rooms are not posh but the linens were soft and the bed was comfortable. Even in our room facing the street it was still pretty quiet. If I wanted to be in Zona Rosa again I would definitely stay at Hotel Geneve.
At both terminals 1 & 2 the hotel has an office and will help with luggage. Terminal 2 actually checked us into our room with key and all which was a big bonus as the queue for check-in at the hotel was very long the second time we stayed.
I wasn't over impressed with the Mexican restaurant, but maybe there is another one somewhere. We did not have the time or energy to investigate.
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