Search Hotels Near World Trade Center Mexico City, Mexico City

"I chose this hotel based on its 9.0 rating on Expedia, along with its location and perceived value. Unfortunately, my experience didn’t align with that rating—I would personally rate it closer to a 6.5. While the hotel advertises a La Condesa location, it lacks the character and atmosphere typically associated with that area. The street was very busy and noisy, which made it difficult to sleep, even from the 8th floor. The room itself was also quite bright at night, as the shades are nearly translucent and do little to block outside light. There were a few additional issues: water pressure in the shower was very low, and there was a noticeable sewer-like odor coming from the drain (a plastic cover was provided, but it didn’t fully resolve the issue). On a positive note, the check-in gentleman was friendly and spoke excellent English, and the room was clean upon arrival. However, daily housekeeping was not included, though I was able to exchange towels as needed. I did attempt to switch hotels during my stay but was unable to do so."

"Would not recommend if you value safety, comfort, or a responsive host. The walls are incredibly thin, you can hear everything from the hallway and neighboring rooms. Our AC didn’t work, and despite reporting it, no one ever came to fix it. The bigger issue, was safety. There’s no security, and the front desk leaves at 6pm. Around 2am, we were woken up by loud banging and furniture moving. What made it worse was that we hadn’t seen any other guests in the building, so we genuinely didn’t know where it was coming from. We tried contacting management but got no response, which only added to the concern. We felt unsafe and barely slept. In the morning, the building manager, Rosa, finally responded. We explained everything and even shared a video of the noise continuing at 8am. Instead of looking into it, she dismissed our concerns and told us to leave, simply because we mentioned we had considered calling the police out of concern for our safety when no one responded overnight. She then escalated things by threatening to call the police on us, rather than trying to understand or resolve the situation. We missed a tour reso, and had to move hotels. We ended up staying elsewhere, which was actually cheaper and significantly better (ULIV, for those wondering). The refund process has also been frustrating and poorly handled. Rosa’s lack of responsiveness, rude behavior and basic concern for guest safety is alarming. Instead of working with us, we felt dismissed and blamed."

"Enjoyed our stay! The location was great and the roof top deck was a nice place to relax. "

"Great little hotel, wonderful decor, lovely breakfast with great views. "

"Everything it was delicious from the restaurant and drinks as well the staff super nice "

"All the staff, especially the rooftop bar, was amazing. Super safe location close to a lot. "

"Great hotel for a city weekend, love the decoration"

"Habitacion solo para dormir, no hay mucho espacio, esta limpio pero al no tener ventana en el baño, se guarda mucha humedad"

"Gran ubicación! Las habitaciones están muy cómodas. "