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Camino Real Polanco Mexico

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Camino Real Polanco Mexico

VIP Access

Camino Real Polanco Mexico

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationPaseo de la Reforma8 min walk
  • Popular LocationMuseo de Arte Moderno9 min walk
  • Popular LocationChapultepec Park11 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)29 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Camino Real Polanco Mexico is in the city centre and near a metro station. Museo de Arte Moderno and Tamayo Museum of Contemporary Art are cultural highlights, while Castillo de Chapultepec is a notable landmark. Travelling with kids? Make time for Parque Zoologico de Chapultepec, or enjoy an event or a match at Auditorio Nacional.
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Popular Location

What's nearby

  • Paseo de la Reforma - 8 min walk
  • Museo de Arte Moderno - 9 min walk
  • Tamayo Museum of Contemporary Art - 11 min walk
  • Chapultepec Park - 11 min walk
  • Castillo de Chapultepec - 15 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • La Huerta — 1 min walk
  • Token — 1 min walk
  • Fogoncito - 4 min walk
  • Las Mercedes - 4 min walk
  • Pan Comido - 4 min walk

About this property

Camino Real Polanco Mexico

Family-friendly Mexico City hotel in Reforma, walk to Paseo de la Reforma
This smoke-free hotel features 6 restaurants, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés and a conference centre are on-site. All 712 rooms offer free WiFi, 24-hour room service and plasma TVs with cable channels. Minibars, rainfall showerheads and hairdryers are among the other amenities available to guests.
Camino Real Polanco Mexico offers 712 forms of accommodation with minibars and a safe. 50-inch Plasma televisions come with cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Mexico City hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit
  • Free in-room WiFi has a 3-device limit

Parking and public transport

  • Free self-parking on site
  • Secured covered valet parking on site (MXN 125 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: MXN 424 for adults and MXN 225 for children
  • 6 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms 22

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch plasma TV
  • TV channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

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Pool
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Hotel
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 424 for adults and MXN 225 for children (approximately)
  • Valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 973 out of 1577 reviews
5 - Excellent 62%
Rating 4 - Good. 415 out of 1577 reviews
4 - Good 26%
Rating 3 - Okay. 104 out of 1577 reviews
3 - Okay 7%
Rating 2 - Poor. 40 out of 1577 reviews
2 - Poor 3%
Rating 1 - Terrible. 45 out of 1577 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
Liked: Amenities
Disliked: Staff & service
The property is absolutely unique and beautiful. An architectural icon but the maintenance should be upgraded. The staff was cut short because (I think) of the pandemic and many of the bars ans restaurants don’t work. There were no water nor towels in the gym which is a major drawback
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we go to Mexico City we only stay at el Camino Real Polanco the best practical location, the best staff, good food etc...
Stayed 4 nights in May 2021

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y atención. Me gustaría que las habitaciones tuvieran cafetera.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wife and I enjoyed the property very much. We go to CDMX once a year, and every time we stay at Camino Real Polanco. Fantastic location close to Presidente Masarik Ave and Avenida Paseo De La Reforma where there is tons of great Restaurants. Highly recommended.
Stayed 5 nights in May 2021

1/5 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible the check out. Nothing is automated and they had one person to check out several people. No chance to see my final bill because I was on my way to the airport. Normally they are efficient not friendly.
Stayed 1 night in May 2021