I would like to highly recommended this hotel to other people. Hotel is awesome also the personal is great!!! Their are really take care of the customers. Sea is beautiful and area also. For me it was the best vacation ever! Also Expedia did great job cause we just paid and we didn't have to take care about anything everything was perfect..!
After reading all the low rated reviews was scared after I made my booking. But after we reached the hotel ,I never regretted my decision. Overall excellent experience from food to hotel quality n staff. Will definetly recommend this hotel.
We had a great time at this hotel. Great value for the price. Food was very good, there was a good selection of food. The grounds were kept very clean and tidy. In walking on the beach in this area, this was by far the nicest beach, with plenty of shade (palm trees) and sunnmy areas. Overall a wonderful family experiance.
We have been to many places in the Caribbean and this was among the very best. It was clean, the beach was beautiful, the food was plentiful and excellent quality, and the entertainment was very good. The acrobatic show was excellent. Also, it was clear that there was an emphasis on customer service in their staff training. All the people we dealt with were very professional, courteous and many went out of their way to help us. Just by way of example, Natario in the breakfast buffet, saw that my wife had a bowl of oatmeal and without anyone saying anything he darted across the room to bring here the proper spoon. There were many examples like this. The service was excellent. Natario, Marko, Enrique, Marino, Carlos (who were all food servers) and Margarita (who did a great job cleaning our room and was a very pleasant person to speak with) provided especially good customer service. And there were many others. The buffets were really very good with a wide variety and the Da Vinci restaurant was excellent.We had a great time. It was relaxing and we were treated very well. I would definitely come here again.
great vacation. coming back soon!
hotel stuff is friendly,very helpful and very attentive. good selection of food. nice fine restaurant for dinner. good show program.
good selection of alcoholic and non-alcoholic drinks.
rooms are big, clean and comfortable.
This all inclusive hotel provide best service. Beautiful beach and swimming pool. I have no complaints on the food. The down side is that the room facility is sort of simple and old style.I would prefer a room with comfortable bed and modern furniture. There should be more tropical flowers in the hotel garden.
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