Beautiful turquoise water and amazing views from the pools. The swim up spa pool/hot tub was the hit with our group. The staff was so friendly every where we went and gave recommendations of fun things to do and see. We will be back!
Plenty of room for a family of 4! The seperate bedrooms and kitchen/living room area made it enjoyable for all when hanging out in the room. The staff are all very freindly and hard working and the accommodations were thoroughly cleaned every day. Remember to tip your waiters and cleaning staff as they deserve it! Plenty of activities to do at the resort including just sitting back and relaxing on the beach or by the pool. Would/will stay here again!
Klint from Salmon Arm BC
Located at the tip of the Yucatan Peninsula, guests have easy access to snorkeling, diving, and fishing at the barrier …More
I stayed with two other friends. The room was very nice and comfortable, the view was amazing. If you are young and are looking for parties at the hotel, maybe that's not your best option, the public were most families and seniors. The location is not the best either, it's a bit far from the night life of Cancun or dowtown, but there's taxis and public bus, so that's not such a big deal. The room change on Saturday didn't ruined our day, we just went to the reception and changed the rooms keys. Our second room wasn't so good as the first one, but since we're leaving the next morning it didn't matter. The staff was always helpfull. The pool was awesome and the beach just beautiful! I totally recommend this hotel.
I having been traveling to this resort for 25 yrs now rebadged Emporio. They have made many improvements it was an upscale 5 star resort
I can only report 2 downsides
1 the Internet is only in the lobby and the restaurant not conducive to those who need to work plus it is slow
2 sadly as guest in this country I should understand the language better but I dont and the new regime of employees understand little English-in a tourist environment you expect the employees who come in contact with guests to be better equipped to answer questions
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